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Punta Cana Dominican Republic
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (9465)
360
Panoramas (92)
Pool & Beach (2425)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 07/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 07/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#27 of 146 hotels in Punta Cana
Location
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Value
2020 Travellers' Choice Best of the Best
Discover the Dominican Republic in this all-inclusive family resort, designed over a long white-sand beach, considered to be the finest in the world. Travel to Club Med Punta Cana with your family and enjoy a carefree all-inclusive vacation in this resort which flourishes beside a lagoon surrounded by magnificent grove of coconut palms. Fun moments filled with memories await your kids at Club Med world-famous children's clubs with dedicated activities and sports for children and teenagers from morning to evening, for each age group, and all coordinated by qualified and enthusiastic professionals. This newly redesigned resort has something for everyone, with amenities such as: Baby Club Med™*, a new Spa* with private pool access, exclusive private Oceanfront Family Suites, new dedicated programs for Mini Club Med™ including Le Petit Tennis(R), circus school and Baby Gym(R), Passworld for teens, and more.
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Room & Suite (1,082)1,082
Full view
Property amenities
Free parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Canoeing
Babysitting
Parking
Hot bath
Adult pool
Outdoor pool
Fitness / spa changing rooms
Fitness classes
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Diving
Mini golf
Tennis court
Aerobics
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Salon
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Safe
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Bay View
Languages Spoken
English, French, Russian
Hotel links
Special Offer:Exclusive Offers
13,737Reviews579Q+A100Room tips
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Popular mentions
aps12aps12 wrote a review 4 Mar
2 contributions
This review concerns both Club Med properties on the Dominican Republic. We booked our third family Club Med vacation to Club Med Miches for May 2109 (having spent 2018 in Punta Cana and 2017 in Cancun). The trip was delayed to Covid multiple times and finally rescheduled to March 2021. Just a few weeks ago, Club Med canceled our trip again without sending us notification but moved us to the Punta Cana resort without notification. We only realized this by logging into our GM account. This level of negligence is beyond unacceptable, especially as we had previously visited Punta Cana and had specific intentions to vacation at the new 5 Trident resort. Additionally, we had a far superior two bedroom room at Miches, a resort they market as an ALL 5 trident and we are now downgraded significantly on our room status. The customer experience trying to remedy this has been so awful, I am afraid this will be our last Club Med vacation despite the tradition dating back to my childhood. To this point, I just ended a phone call with a customer service rep who spoke to me from start to finish in a way that makes me believe there is no quality control or training happening from the corporate standpoint as well as no care for the customer or loyalty to the brand. I cannot believe how poorly I was spoken to and do not believe there was any reason to justify that behavior. For those new to Club Med, I would like to note, we do love our time there when at the resorts and we were hopeful to enjoy all the new resort promised to offer. The resort staff at the resorts we have visited are generally cheerful and full of positivity. Unfortunately, with other options to explore I am not sure I can justify choosing a company that speaks to its loyal customers so flippantly again. I’m left with more concern than optimism for this upcoming trip.
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Date of stay: March 2021
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1972TravelGirl wrote a review 4 Mar
San Francisco, California120 contributions61 helpful votes
I can't rave enough about our first Club Med Experience! We are completely converted, granted we will prob only go during low season. After having been while its so empty, I cant imagine going when its at full capacity. As other countries are not allowed to travel per COVID, it felt like we were on a private island, which was ideal for distancing. We felt very safe during our week stay. We cant imagine how different it would be at full capacity. The staff was incredibly attentive and personable. Checking on us all the time to ensure our experience was positive. The front desk, concierge, manager, and all the right hands. The kids spent their days in their perspective camps. They loved all the activities and the Cirque lessons. It was bizarre to be free of them from after breakfast until whenever they chose. Of course we would run into them and check in on them during the day. They made friends and adored their camp leaders. We took tennis, golf and sailing lessons. Enjoyed the water gym, archery, kayaking, snorkeling, and basketball. My husband took Kite Surfing lessons, which were good and also fairly expensive considering. All the instructors were patient and professional. We had fun chatting with them during sports and even over cocktails. All in all we were very active during the trip, which made it easy to indulge in all the yummy French food and deserts. The house wines are alright. I preferred the Rose and Verde to the Chardonnay. The buffet and beach restaurant are currently open. The blue cheese burger for lunch was especially yummy. We had more than our share of steak and ceviche too. The salad bar by the beach was also a highlight. The nightly shows were talented and enjoyable. Every evening there was something different to enjoy. The boutique/gift shop has everything you might need, at a highly inflated price. We watched another family drop close to $100 US on 3 packs of diapers, so plan accordingly. The toiletries all start at $35 US (basic sunblock etc). The CM branded toiletries in the room have a nice lemon scent. I wish you could get conditioner from house keeping though. The boutique has cute t-shirts, flip flops etc all reasonably priced. There is also a Dominican Store with cute gifts. The family rooms were adequate and cheerful. It was nice for the kids to have their own beds, and not some bumpy pull out sofa with bars in their backs (like other 'family' accommodations. They slept very well and enjoyed their own space. Granted we spent so little time in the room. We are already planning another Club Med getaway. While we travel globally several times a year, this was definitely one of our favorite vacations so far! Well Done Club Med and Punta Cana staff for being your Excellency in Customer Service! *I wish you offered affordable extended stay rates during covid, because we would happily come stay with you to work and school remotely.
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Date of stay: February 2021
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Emily M wrote a review 2 Mar
10 contributions1 helpful vote
+1
First, I should probably mention that we did not have the typical Club Med experience. Last month, France, Belgium, and Canada banned travel to the DR, and since the majority of guests are usually from those countries, the club was practically empty. (We were told that they'd gone from some 1,000+ guests to about 80.) On the plus side, that meant that we had the place all to ourselves--totally private beaches, our pick of tables at the dining halls, and essentially, private lessons and classes. It also made social distancing a total breeze. I was very concerned about COVID before I went, but I immediately felt better when I arrived. Between the absence of people, the fact that the club is about 90% outdoors or semi-outdoors, and the staff's fastidious mask use, I felt way better about things. (I also spotted a staff member spraying down all the beach chairs one morning with disinfectant.) Also, the COVID tests required to reenter the States was free and easy to get. Now for the fun stuff. First off, the Chef du Village, Abdel, upgraded us to the Zen Oasis (though we'd paid for a basic room), just because they were empty. That's emblematic of the hospitality we experienced. Everywhere we went, instructors were eager to teach us golf, sailing, archery--whatever their specialty was. Staff went out of their way to create a fun and welcoming atmosphere where things might have been too quiet. For example, I showed up to a Zumba class where I was the only guest--but five of the professional dancers showed up to "take" the class with me. They were clearly having so much fun that it also became a highlight of my trip! The entertainment director, Boris, also did an incredible job, programming everything from kiddo dinner theatre to an "adult" dancing/acrobatic show in the same night. (The dance show, RUBY, was unbelievable--those acrobats trained at Cirque de Soleil, and it shows.) The food was excellent. They clearly had fewer dining options than usual--an entire dining hall was shut down, for obvious reasons--and yet there was tons of variety at every single meal, and the chefs clearly took a lot of pride in their work (shout-outs to the pastry chefs at the Hispaniola, and the grandest chocolate fountain I've ever seen--check out the picture!) As you can see, the entire place was gorgeous and meticulously maintained. We had a great time and I'd recommend it to anyone.
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Date of stay: February 2021
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gregg wrote a review 1 Mar
1 contribution1 helpful vote
no more windsurf sailing. windsurfers and sailing equipment is not that expensive a very bad place to cut costs. the windsurfers do not need to be top of the line . many people just want to sail . he club could cut cost in other places...
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Date of stay: January 2021
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Fati1199 wrote a review Feb 2021
New York City, New York1 contribution
We had an amazing experience at the Club Med Punta Cana Tiara. Cristel, Tiara manager, and Abdel, chef de village, gave stellar attention to members and allowed us to spend a safe outstanding trip. Highly highly recommended.
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Review collected in partnership with Club Med
Date of stay: February 2021
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PRICE RANGE
US$240 - US$897 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
club med punta cana hotel punta cana, punta cana club med, club med dominican republic
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta Cana
NUMBER OF ROOMS
631
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Frequently Asked Questions about Club Med Punta Cana
Which popular attractions are close to Club Med Punta Cana?
Nearby attractions include Reserva Ecológica Ojos Indígenas (4.7 km), Marina Cap Cana (5.7 km), and BlueMall Puntacana (3.6 km).
What are some of the property amenities at Club Med Punta Cana?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
What food & drink options are available at Club Med Punta Cana?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Club Med Punta Cana?
Yes, free parking is available to guests.
What are some restaurants close to Club Med Punta Cana?
Conveniently located restaurants include Nakamura, The Grill, and Api Beach.
Are there opportunities to exercise at Club Med Punta Cana?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Club Med Punta Cana have an airport shuttle?
Yes, Club Med Punta Cana offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Club Med Punta Cana?
Yes, dry cleaning and laundry service are offered to guests.
Does Club Med Punta Cana offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Club Med Punta Cana?
The staff speaks multiple languages, including English, French, and Russian.
Does Club Med Punta Cana have any great views?
Yes, guests often enjoy the ocean view available here.