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Club Med Punta Cana

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Traveller (6381)
Pool & Beach (1510)
Room & Suite (826)
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Overview
  • Excellent55%
  • Very good29%
  • Average10%
  • Poor4%
  • Terrible2%
Travellers talk about
“mini club”(470 reviews)
“kids club”(394 reviews)
“petit club”(98 reviews)
AMENITIES
Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
Additional information
Offers from Club Med Punta Cana
Offers & Announcements: Exclusive Offers
Hotel deals
Offers from Club Med Punta Cana
Offers & Announcements: Exclusive Offers
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Reviews (9,968)
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3,075 results
Traveller rating
1,584
844
341
175
131
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1,584
844
341
175
131
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All reviewsmini clubkids clubpetit clubhispaniola restaurantcircus teamchef de villagezen poolflying trapezecrazy signsthe white chocolate breadla cavecouscous teamindigo bartennis teamtiara suitestrident spaceland sports
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1 - 5 of 3,075 reviews
Reviewed yesterday

A very nice club, this is my second time here- but unfortunately for us, it has become oriented for families with children- most of the shows at night are for children as well as other evening entertainment where young 2-7 years olds at 10:30 at...More

Review collected in partnership with Club Med
Thank Mandy1420
Hotel's Favourite
Reviewed 11 March 2018

This is my second visit to Club Med. I was there in March 2017. I noticed many improvements since the last time I visited the resort, for example, better check in, new room chip attached to the bracelet, nicer rooms, etc. I want to say...More

1  Thank roadgirl
Response from Club Med Ψ, Public Relations Manager at Club Med Punta CanaResponded 20 March 2018

Thank you for your review! It's so nice to hear that you noticed the new improvements and were impressed. We love hearing that Alex contributed to you and your son's stay at the Mini Club Med. We also love hearing that you enjoyed the tennis...More

Reviewed yesterday

We stayed in the Pizzaro tower (Y) near the Zen Oasis. "Renovated room", shower was moldy and tiny, bed was hard like a rock - VERY uncomfortable!!!, pillows were very thin and square????. For a Club Med, we expected MUCH better - I wouldn't recommend...More

Thank Melxana
Response from Club Med Ψ, Guest Relations at Club Med Punta CanaResponded yesterday

Hello Melxana, Thank you for your review. We are happy to read that overall your enjoyed you vacation at Club Med Punta Cana but regret that your of your concerns. We truly apologize you were disappointed in you accommodations and the service in the restaurants....More

Reviewed yesterday

he ZEN section is terrific. The staff is also terrific. The Cirque du Soleil show was terrific. The swimming in the sea was problematic with the sea weeds infestation. The fresh food on display in the buffet was not protected from potential contamination from the...More

Review collected in partnership with Club Med
Thank Philippe P
Reviewed 2 days ago

My family and I took a trip here for a week and found that it was the best all-inclusive resorts we've ever been to. What made our trip so great was the GO team. We met so many amazing GO's that were always helpful and...More

Thank lysslesakowski
View more reviews
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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Children Activities (Kid / Family Friendly)
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Adult pool
Outdoor pool
Details
Price range
US$239 - US$785 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#36 Top resorts Hotel in Punta Cana
#38 On the Beach Hotel in Punta Cana
#39 Spa Hotel in Punta Cana
#41 Luxury Hotel in Punta Cana
#41 Romantic Hotel in Punta Cana
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$239 - US$785 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#36 Top resorts Hotel in Punta Cana
#38 On the Beach Hotel in Punta Cana
#39 Spa Hotel in Punta Cana
#41 Luxury Hotel in Punta Cana
#41 Romantic Hotel in Punta Cana
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (6381)
Pool & Beach (1510)
Room & Suite (826)
Dining (422)
Family and Play Areas (172)
Amenities (116)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
lovestosnorkel823
16 May 2018|
Answer
Response from valfrusa | Reviewed this property |
Hi, For snorkeling there is no need to take a boat, you can borrow the equipment at the water sport hub on the beach, and snorkel immediately. Hope the sun is shining in Macungie ! Cordially, Val.
0
Votes
lovestosnorkel823
16 May 2018|
AnswerShow all 4 answers
Response from mmfred | Reviewed this property |
Yes, we only tipped housekeeping. Do it earlier in the trip, room will be cleaned better and you will get wash cloths!
0
Votes
MacMo2018
Thanks Drjohnsmith for your recent club med punta cana experience. I am glad you didn't mind the cats and birds in the restaurant. We did mind, and on day 7 of our day 10 trip, our young daughter got E coli poisoning from the Hispaniola restaurant and was treated by a pediatrician and nurse who the resort called for us, and confirmed since we returned home. Since based on your email address i am assuming you are a medical Dr. and will understand the ramifications of a young child getting E Coli in a tropical country. We are huge Club Med fans and have been to multiple locations since the kids were born. And we know what to expect from club med. We contacted customer services N America to discuss our challenges from this punta cana trip and they instead blamed us and kids germs and maybe we brought a "virus" with us on the plane from Canada, etc (E Coli is bacterial, not viral). We were so disappointed with how they treated us (at the resort when we needed additional housecleaning etc and they said they would help, but never did) and now back home with wanting to investigate the health and safety concerns of their food and water supply. We are gold status club med members but sad that they didn't take our concerns seriously. our club med travel agent is also very upset by our treatment . Until i hear that changes have been made, we continue to tell our story, and people are listening!
11 May 2018|
AnswerShow all 2 answers
Response from MacMo2018 | Reviewed this property |
Thanks Val for your kind response. I did put a review in to trip advisor. It’s posted. I’m not a complainer but this particular event has propelled me to say something and share my story. I want to ensure it doesn’t... More
0
Votes
Room Tips
"Ask to stay in the Zen Oasis section of the hotel - rooms are much better."
Read review
"Oceanview is best and balcony."
Read review
"Stayed in Colon which was perfect and close to everything!"
Read review
"The Colon building was centrally located"
Read review
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