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ClubHotel Riu Bambu

16/07/2017 17/07/2017
1 room 2 adults 0 children
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ClubHotel Riu Bambu
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5,599 Reviews from our TripAdvisor Community

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There are newer reviews for ClubHotel Riu Bambu
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Showing 3,510: English reviews
Minneapolis, Minnesota
Reviewed 14 April 2017

We just got back from a 7 day stay at the Rui Bambu and were very disappointed by our room, the service and the food. We went on a package through Apple Vacations and this was billed as a "5 Star Resort". It was in NO WAY a 5 star resort in terms of the room, the service or the...

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Helpful?
Thank caribgirl58
RiuHotelsandResorts, Online Reputation Manager at ClubHotel Riu Bambu, responded to this review

Dear guest, Thank you for taking the time to give us your feedback and for expressing your concerns. We regret that your stay at our hotel did not fulfill your conception in general. Our policy is to make every attempt to please and keep our guests content. We are committed to provide excellent quality of our products and services to...

Fingal, Ontario, Canada
Reviewed 12 April 2017

February 2017 Surprise 50th Bday friends / family trip We flew out of Kitchener Waterloo, a nice little airport I'd recommend to everyone, no hustle and craziness of Pearson in Toronto. Sunwing flight was good, cramped but what plane isn't, landed at airport which was gorgeous, very quick bus ride to the hotel after a few beers from the bar...

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Helpful?
Thank Sue G
New York, United States
Reviewed 12 April 2017

My first night here.. We checked in at around 5:pm. When we came into the room it was hot & humid. I called the desk once and place the complaint. We decided to go take a swim at the beach while, what we thought, they worked on the room. When we go to pick up a towel, they told us...

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Helpful?
3Thank Miguelina F
RiuHotelsandResorts, Online Reputation Manager at ClubHotel Riu Bambu, responded to this review

Dear guest, Thank you for taking the time to give us your feedback and for expressing your concerns. Humidity is something very typical of a tropical climate and we have an internal system is created to mitigate this. We were very surprised to read your comments about the service. At RIU we take pride in our customer service as this...

Cairnbrook, Pennsylvania
Reviewed 6 April 2017

Just got back from a stay at this resort March 2017. Where do I start. First rooms were average but the fact that there were 8 of us in 4 rooms that were suppose to be next to each other but were not, 1 room had blood stains on sheets and behind the bed so my son and his wife...

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Helpful?
2Thank brewers1234
RiuHotelsandResorts, Online Reputation Manager at ClubHotel Riu Bambu, responded to this review

Dear guest, Thank you for taking the time to give us your feedback and for expressing your concerns. We regret that your stay at our hotel did not fulfill your conception in general. Our policy is to make every attempt to please and keep our guests content. We are deeply disappointed to find that our team did not turn around...

prince albert, sk
Reviewed 4 April 2017

we stayed at the Riu Bambu in March/17...was supposed to be for 2 weeks but into our fourth day 200 plus spring breakers starting showing up so we requested a move and were looked after promply by Jose Montero so thanks Jose..........we really enjoyed the Bambu while we were there as the food was excellent....service outstanding...easy to get around, 5...

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Helpful?
1Thank kcir
Maberly, Canada
Reviewed 4 April 2017

Just returned from a week at the Riu bambu. Easy book in, we were assigned a room that looked into the back of the restaurant. Called reception and were moved quickly to a much better location. Dominican workers pleasant and efficient. All the towels we needed, fridge filled every day. My favorite beverage was the mariachi at the bar closest...

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5Thank Leona H
Reviewed 4 April 2017 via mobile

The hotel is based in pure paradise. Amazing beaches and weather. Hotel was nice although very very busy. The food offering was good in the main hall but. The speciality restaurants were not great. A great affordable holiday good for couples and families alike

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Helpful?
2Thank Jeremy A
Reviewed 3 April 2017

The staff are amazing. Some of the concerns such as the water are indeed concerns but you told right away by staff not to drink it. Food? Yes I suppose they take cucumbers left from lunch and put them into a salad for dinner. Makes sense to me. Meals are what one should expect when being made by the hundreds....

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Helpful?
Thank Ted H
RiuHotelsandResorts, Online Reputation Manager at ClubHotel Riu Bambu, responded to this review

Dear guest, Thank you very much for choosing to visit our resort for your vacation and for taking the time to write a comment about your stay. First of all, we appreciate your positive comments about our beach and our staff. At RIU we take pride in our customer service as this is one of the key values of our...

Reviewed 1 April 2017

We stayed at this hotel in March 2017. We paid for a superior room , unfortunatly this overlooked a buiding site, fortunately we managed to change room. The accomadation was ok, clean, reasonably well equiped, good shower and comfortable bed. AC and fan both worked. Interestingly this ugraded room was not as good as a standard room at the Riu...

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Helpful?
1Thank Steve P
RiuHotelsandResorts, Online Reputation Manager at ClubHotel Riu Bambu, responded to this review

Dear guest, Thank you very much for choosing to visit our resort for your vacation and for taking the time to write a comment about your stay. We welcome all constructive criticism, as it helps us to improve in the future. First of all, we regret to read you were initially not satisfied with the room you were allocated. However,...

Washington DC, District of Columbia
Reviewed 30 March 2017

I just arrived back from the DR yesterday. Let me begin, the dining staff and bar staff are wonderful. They never complain and are always smiling. food was great. Wine was great. Accommodations: Our first day in we noticed the pullout bed was covered in blond hair, none of us are blond. The drain was left open in the shower...

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Helpful?
1Thank courtneypinder

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16/07/2017 17/07/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free Internet
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Babysitting
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
* Located in Punta Cana * Situated on Arena Gorda Beach * Complimentary sun loungers on the beach * Within the Riu Resort, along with the Riu Palace Punta Cana, Riu Palace Macao, Riu Taino and Riu Naiboa hotels * Main building and 1-story bungalow complex * Surrounded by 46,000 m2 / 50,300 sq. Yards of palm groves, adjacent to the beach * 50 km / 31 miles from Higley * 600 m / 1,980 ft. From Caribbean Street * 30 km / 19 miles from Punta Cana Int€™l. Airport * Credit cards accepted: Visa, MasterCard ... more   less 

Additional Information about ClubHotel Riu Bambu

Address: Playa Arena Gorda, Punta Cana 23000, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: $195 - $518 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — ClubHotel Riu Bambu 3.5*
Number of rooms: 740
Reservation Options:
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Also Known As:
Riu Bambu Punta Cana
Riu Bambu Dominican Republic
Hotel Style:
#65 Top resorts Hotel in Punta Cana
#68 Spa Hotel in Punta Cana
#68 On the Beach Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from ClubHotel Riu Bambu staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are located in two-storey, multi-unit buildings.”
curtiejoe, 22 May 2017 | Read review
“Ask to be closer to the beach or pool. Don't just think a more expensive room means it is better...you will be disappointed.”
290ivanw, 17 May 2017 | Read review
“Try to request a room near to reception as 2 storey accommodation really spread out.”
trevorc702, 4 May 2017 | Read review
“You could t Ask to be near beach; the hotel may be able to oblige. Site compact, some outlooks may be uninspiring, but NO "bad" locations.”
kittyandbill, 24 Apr 2017 | Read review
“Ask for close to the beach or pools”
shennjoe, 20 Apr 2017 | Read review
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