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Hotel Riu Palace Macao

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3,388 Reviews from our TripAdvisor Community

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Showing 2,551: English reviews
St. Petersburg, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 days ago NEW

This hotel is small compared to others along the beach. It is spotlessly clean, staff are wonderful (especially our chambermaid Julie), food is very good and it's not too far from the airport. The sea was a bit rough when we were there but the pool was lovely so all s good.

Helpful?
4 Thank lizgard25
London, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 5 days ago NEW

Stayed here for 2 weeks in June 2016 , cannot fault it , room was spotless and great size , maids visited twice a day and fridge stocked up each time . Food, WOW , what a selection , do not listen to any negative reviews as the food was amazing , visited the steak restaurant twice , highly recommend... More 

Helpful?
8 Thank Ernie163
Hornchurch, United Kingdom
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 6 days ago NEW via mobile

My boyfriend and I came here in June 2016 with another couple. We had a lovely time, the weather was perfect bar one rainy afternoon across the 2 weeks. I have rated the usual elements you look for in a hotel below: Entertainment 7/10 ( it's very full on all day all night I can't deny they entertain 24/7 perhaps... More 

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5 Thank lucyannearnold
Cambridge, Canada
Level Contributor
37 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 1 week ago

It was an unseasonably wet week to be in Punta Cana. Thank goodness we were in a beautiful setting with excellent service, and for those that travel with electronics, EXCELLENT wifi reception. I choose to travel disconnected, but for this week of rain, that good wifi was a total bonus for most. What separates this hotel from the many other... More 

Helpful?
23 Thank Liz R
Pembroke, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 week ago

Second visit to this resort with an upgrade by our travel company and Riu Palace Macao. We had an ocean, pool and garden view all wrapped up in one. Fruit and mamajuama placed in our room each day. No problems with staff or accommodations.

Helpful?
5 Thank 235maggieo
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 2 weeks ago via mobile

fantastic hotel. straight on the beach surrounded in palm trees. fantastic food loads of choice. friendly staff all happy to help. great waiter service and if you tip your service becomes even better. animation are good and funny and the evening program is fantastic. rooms really clean. the hotel is next to the disco so just a sort walk away.... More 

Helpful?
13 Thank Danielle H
Alicante, Spain
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 2 weeks ago

Everything was fantastic! From the room, the staff, the food, the beach.......Would return! Did the buggy safari which was great fun - warning : you get VERY muddy so if you are planning it, take some old clothing as ruined a pair of white shorts, but it was worth every minute!

Helpful?
9 Thank Haidee S
peterborough
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 3 weeks ago

This is a comment not a review as i have done them in the past.the riu management need to update the professional pictures as this is my six year in a row going here and we love it but some of the pictures are from 2009 when we were there. We are going back for two weeks the end of... More 

Helpful?
18 Thank parney
Stockton-on-Tees, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 3 weeks ago via mobile

My boyfriend and I stayed here in July and had a gorgeous stay. The hotel itself is gorgeous, especially the pool area and beach. We had a ground floor room which we appreciated as there was no waiting around for lifts like we have experienced at other hotels. One thing we wished we had done was pay extra for a... More 

Helpful?
6 Thank kellih9
Toronto, Ontario
2 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 4 weeks ago

Our review is to entice people to go to this resort. It's wonderful. We were there a year ago (Sept. 2015). It was our 19-th visit to this magic place. Beautiful, relaxing and so peaceful. Not enough words of appreciation to the Director, Miguel Rodriguez and Maitre D'Hotel, Leonarda Areche. They are really wonderful people always ready to help you... More 

Helpful?
16 Thank Tom P

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Free Breakfast
  • Spa
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
* Located on Arena Gorda Beach in Punta Cana. * Complimentary sun loungers on the beach. * Within the Riu Resort, along with the Riu Palace Punta Cana, Riu Palace Bavaro, Riu Naiboa and the ClubHotel Riu Bambu. * The Splash Water World will be opened from 1st November 2016 * 3-storey building. Colonial style architecture. * Surrounded by 30,000 m2 / 36,000 sq. yards of palm groves alongside the beach. 50 km / 31 miles from Higey. 200 m / 660 ft. from Caribbean Street. 30 km / 19 miles from Punta Cana Int'l. Airport. * Credit cards accepted: Visa, MasterCard, Amex. ... more   less 

Additional Information about Hotel Riu Palace Macao

Address: Playa Arena Gorda, Punta Cana, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: $287 - $612 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Riu Palace Macao 4*
Number of rooms: 364
Reservation Options:
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Also Known As:
Riu Palace Macao Hotel Punta Cana
Riu Palace Macao Punta Cana
Riu Palace Punta Cana
Rui Palace Punta Cana
Hotel Style:
#19 Romantic Hotel in Punta Cana
#24 Casino Hotel in Punta Cana
#30 Spa Hotel in Punta Cana
#31 Top resorts Hotel in Punta Cana
#32 On the Beach Hotel in Punta Cana
#34 Luxury Hotel in Punta Cana
#35 Family Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Riu Palace Macao staff and other travellers.
428 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Huge shower in rooms. Very spacious”
 of 5 bubbles lizgard25, 30 Nov 2016 | Read review
“All seemed nice to me.”
 of 5 bubbles 160lizr, 23 Nov 2016 | Read review
“We had a quiet room, lovely view, cleaning staff very meticulous. This was a corner suite, sunny and bright.”
 of 5 bubbles 235maggieo, 22 Nov 2016 | Read review
“All rooms are good, btw. you just sleep there”
 of 5 bubbles 725tomp, 30 Oct 2016 | Read review
“Ask for a corner unit with a king size bed to get a nice private balcony”
 of 5 bubbles nancysI8842LI, 19 Oct 2016 | Read review
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