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Hotel Riu Palace Macao

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Hotel Riu Palace Macao
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3,682 Reviews from our TripAdvisor Community

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Showing 2,745: English reviews
Reviewed 10 July 2014

When myself and my wife arrived on our honeymoon we were delighted with this place, the setting was idyllic, the room, luxurious and immaculate and the staff could not do enough for us. Every member of staff that we dealt with we're exceptionally well mannered and extremely friendly. I witnessed none of this so called letching by staff members, in...

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4Thank Kirki W
Manchester, United Kingdom
Reviewed 10 July 2014

Starting this review with the Airport ...... The biggest down Fall was the Airport , Paid $10 Given with passport then another Que & then they asked for another $5 told them No Gave us two more forms started to fill them in then just took them off us not Fully done , they then chucked them on the floor...

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2Thank suemanor17
Reviewed 10 July 2014 via mobile

Our stay was perfect. The beach was beautiful and the staff took care of our every need. My only complaint would be the speciality restaurants that required a reservation. The food was mediocre at best. The only one that had decent food was the Japanese restaurant. Stick with the buffet.

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2Thank George T
Newcastle upon Tyne, United Kingdom
Reviewed 10 July 2014

The hotel is fantastic, the food out of this world, the staff so friendly. The rooms are big, plenty of space. The rooms are cleaned everyday. The hotel is on the beach. The entertainment is well worth watching. Will be going back very soon. The beach is lovely goes on for miles. This was our 4th time there.

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9Thank brian s
Cambridge, United Kingdom
Reviewed 9 July 2014

We went here for our honeymoon,staff,food,hotel and Thompson reps were flawless.Staff ,starting with the welcome from reception to the bar ,restaurant,entertainment were all so accommodating and nothing was a problem from the start.Hotel was spotless,plenty of clean towels etc.Food was plentiful and spoilt for choice,something for all even the Fussiest of eaters.The entertainment team knew their jobs and included everyone...

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4Thank jennyphelps04
Leeds, United Kingdom
Reviewed 9 July 2014

I stayed at the Macao at the end of May beginning of June 2014 - I personally cannot fault the place and the staff are lovely and very attentive - nothing was too much trouble. My only gripe is the wine/cava! - Being a wine lover it is the same label for White Red and Rose - some label Englaise...

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3Thank Christine K
Reviewed 9 July 2014 via mobile

Let me start off by saying this was my 2nd stay at the Riu Palace Macao. I first stayed there at the end of July 2013 and then again in July 2014. Both trips did not disappoint!!! Restaurants- My friends and I made it to Krystal, the Japanese restaurant and the Italian restaurant. All were VERY good! I do agree...

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3Thank KelleyMa
Toronto, Canada
Reviewed 7 July 2014

I've been coming to this property for over 15 years and was thrilled when they made it an adults only property but were so VERY disappointed to find that the walkway from the pool to the beach was removed. This made the trek to the beach very inconvenient and difficult for my mom. She's a beach person and could not...

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2Thank Sophia2267
Reviewed 7 July 2014

This resort has so many positives - beautiful facility, spectacular beach and pools, good food, great staff and entertainment. The only negative for my wife and I (and unfortunately it overrides all the positives) is that the guest room doors are paper thin, and they do not have levers. From the outside, there is a single, non-turning knob on the...

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4Thank Eric C
Leicester, United Kingdom
Reviewed 6 July 2014

Me and my partner stayed at this hotel from june 2th- July 6th aged 23 and 25. This hotel is wonderful for all ages and i dont understand the comments of you having to be over 60. There was a vast variety of ages which in my opinion created a pleasant balance amongst the guests. The rooms at the riu...

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4Thank chesney s

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Internet
  • Bar/Lounge
  • Breakfast included
  • Spa
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
* Located on Arena Gorda Beach in Punta Cana. * Complimentary sun loungers on the beach. * Within the Riu Resort, along with the Riu Palace Punta Cana, Riu Palace Bavaro, Riu Naiboa and the ClubHotel Riu Bambu. * The Splash Water World will be opened from 1st November 2016 * 3-storey building. Colonial style architecture. * Surrounded by 30,000 m2 / 36,000 sq. yards of palm groves alongside the beach. 50 km / 31 miles from Higey. 200 m / 660 ft. from Caribbean Street. 30 km / 19 miles from Punta Cana Int'l. Airport. * Credit cards accepted: Visa, MasterCard, Amex. ... more   less 

Additional Information about Hotel Riu Palace Macao

Address: Playa Arena Gorda, Punta Cana, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: $261 - $563 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Riu Palace Macao 4*
Number of rooms: 364
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Also Known As:
Riu Palace Macao Hotel Punta Cana
Riu Palace Macao Punta Cana
Riu Palace Punta Cana
Rui Palace Punta Cana
Hotel Style:
#19 Romantic Hotel in Punta Cana
#25 Casino Hotel in Punta Cana
#34 Spa Hotel in Punta Cana
#34 On the Beach Hotel in Punta Cana
#34 Top resorts Hotel in Punta Cana
#35 Luxury Hotel in Punta Cana
#35 Family Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Riu Palace Macao staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Two story rooms closer to beach and near pool; never any noise. easy walk-up.”
Debra-NewJersey2004, 27 Apr 2017 | Read review
“Sea view room definitely makes your stay special.”
welsey1, 27 Apr 2017 | Read review
“Check the functionality and presence of the locks on the doors used to enter your room.”
Smit-tee, 27 Apr 2017 | Read review
“Get an ocean view room and sleep to the sound of the waves crashing on the shore.”
katefetter94, 26 Apr 2017 | Read review
“Ask for a room above the front desk. This is the alternate Ocean View room, if they don;t put you at the end of the resort”
thetravelguy55, 26 Apr 2017 | Read review
5 of 5