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Luxury Bahia Principe Esmeralda Don Pablo Collection

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6,339 Reviews from our TripAdvisor Community

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There are newer reviews for Luxury Bahia Principe Esmeralda Don Pablo Collection
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Showing 3,853: English reviews
Reviewed 5 days ago NEWvia mobile

Mediocre at best....Beach is good...but very crowded....food is fair but surprising considering its a luxury resort....room service is a disaster....not one order was correct for coffee on the terrace in the morning One shining star was our outstanding Butler...his name is Marcos...or as I see him as Super Marcos....I almost gave this review 4 stars because of the impact he...

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Helpful?
2Thank Gthorsteinson
AdrianaPeguero, Customer Service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review

Dear Guest, We would like to thank you for taking the time to let us know about your experience at our Hotel. We regret not having been able to achieve our main objective with you, which is our guests´ entire satisfaction. On the other hand, we would like to thank you for acknowledge the good service provide by our butler...

Reviewed 6 days ago NEWvia mobile

Had an increadible stay at Bahia Principe Esmeralda! Beautiful place, amazing food and the Butler service was out of this world. Our Butler Juberis took such increadible care of us as if we were his personal guest and even called the room to see if we needed anything. We were there for valentine's day and my boyfriend called him on...

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3Thank Melissa W
AdrianaPeguero, Customer Service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review

Dear Melissa, We would like to thank you for your recent review and for acknowledging our butler Juberis. Also, we want to affirm you that we are happy to see that you enjoyed our all-inclusive program in our Luxury Bahia Principe Esmeralda. Thank you for your comments and looking forward to seeing you in a heartbeat! Yours sincerely, Adriana Peguero...

Montreal, Canada
Reviewed 6 days ago NEW

My husband andIi just got back from a 9 day stay at the Esmerelda. Overall, we had a great time. The pros: Clean and beautifully maintained complex Great beach for swimming, water activities and watching the sunrise! Super, super personnel. A very hard working group of people who are hell-bent on making sure your stay is the best that it...

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3Thank Chris B
AdrianaPeguero, Customer Service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review

Dear Chris, We are very delighted to read that you enjoyed of a great time at our adult only hotel. At Bahia Principe our goal is to make your vacation become an unforgettable experience. Thank you for your comments and I sincerely apologize for some difficulties you have mentioned. We hope to cater you in a heartbeat for more the...

Reviewed 1 week ago

Like other reviews have stated, this is just one of 6 resorts together - this place is huge!! We go to a different tropical destination every year for the last 11 years and this was by far the most beautiful resort we've stayed. Everything is plush and well maintained and the staff is there to meet your every need. You...

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4Thank Melissa T
AdrianaPeguero, Customer Service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review

Dear Melissa, We are extremely proud to know that you were astonished with our beautiful facilities and with our excellent customer service in our Luxury Bahia Principe Esmeralda. All our team working will be motivated with your excellent feedback, and gratified to read that with their especial service made your stay become a great holiday. Looking forward to welcome you...

Ottawa, Canada
Reviewed 1 week ago

This is the first time we have ever been Punta Cana and first time at a Bahia Principe resort and we loved it! The grounds are beautiful and well kept. The pools are beautiful and clean and the beach is very busy but always had lots of spots with shade. We never figured out the butler service there so have...

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2Thank Jodie M
AdrianaPeguero, Customer Service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review

Dear Guest, In the name of our General Manager and all staff members we would like to thank you for vacationing with us. It is an honor to hear that you had an amazing time and you are considering coming back to Luxury Bahia Principe Blue Don Pablo Collection. We are hoping to welcome you soon and please don´t hesitate...

Ottawa, Canada
Reviewed 1 week ago

We are a couple in our 50's who stayed at the resort for 7 nights in February 2017. We would highly recommend the resort. We stayed in the GB "Punta Cana" part of the resort last year and we prefer Esmeralda. All the buildings in Esmeralda are close to the beach and there is no need to go to the...

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2Thank Largang
AdrianaPeguero, Customer Service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review

Dear Guest, We are very pleased to read that you had an unbelievable excellent vacation. This is what is allowing us to make a difference in each guest experience and motivate us to continue striving towards excellence. Looking forward to welcome you next year! Best regards, Adriana Peguero Bahia Principe Bavaro Resort

Digby, Canada
Reviewed 1 week ago

Just returned home after a week away at this absolutely beautiful resort . Staff was super attentive to all our needs and then some . The rooms are spacious, well equipped with all the necessities a person would desire , stocked fridge every day , plenty of towels and even face cloths . The resort is immaculately kept . Grounds...

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3Thank kleblanc2017
AdrianaPeguero, Customer Service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review

Dear Guest, We would like to thank you for sharing your experience with us, and for pointing out food variety, well-kept grounds, beautiful beach, and great service. For all our hardworking staff will be delighted you know that they provided you and your group of 8 a beautiful. It’s our sincere hope to have the opportunity to welcome you in...

Plainview, New York
Reviewed 1 week ago

Just returned from a week of tremendous fun filled joy at Esmeralda! Our group consisted of 14 of us, four of whom had stayed at Grand Bahia Principe but not the Adults only Esmeralda. So we came based on their recommendation...and everyone was impressed! This, we believe, is the best of the Grand Bahi Principe resorts on site....the grounds overall...

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1Thank RonBo1000
AdrianaPeguero, Customer Service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review

Dear Guest, We are delighted to hear that you and your group of friends loved the experience lived in Luxury Bahia Principe Esmeralda Don Pablo Collection. In Bahia Principe Hotels & Resorts we are passionate in serving and exceeding the expectations of our guests. It is wonderful to know that you are considering coming back to our premises. Looking forward...

Hamilton, Canada
Reviewed 1 week ago

We just came back from Esmeralda yesterday. It is very nice resort, however, being a part of huge Bahia Principe complex is a bit too big for my likings. Esmeralda is very close to beach. Beach itself is amazing, lot of shade (kanas ?), no kids running around as this is adult only section of the resort. We can not...

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1Thank Wes S
AdrianaPeguero, Customer Service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review

Dear Guest, Thank you for bringing to our attention the comments about your stay, which we will take in the highest consideration. It is delightful to hear that you had a fabulous vacation in this wonderful hotel. We hope to welcome you once again in the near future. Bahia Principe Hotels & Resorts, a 5 star experience in Punta Cana....

Reviewed 1 week ago

Beach is awesome. The staff is all friendly. One waiter in particular named Nestor went out of his way to make our meals enjoyable at breakfast time . The rooms were large, clean as well as the resort. All the public washrooms were clean and smelled very nice. The drinks were excellent . The Rodizio el a carte was one...

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5Thank Mark H
AdrianaPeguero, Customer Service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review

Dear Mark, We greatly appreciate that you have chosen one of our Resorts for your visit to Punta Cana. It is a real pleasure to read that you recognize us as a wonderful resort to stay. Thank you for recommending us. Nestor will be delighted to know that you acknowledged his amazing job. Regards from the Caribbean, Iamed Elena Franco...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Tennis Court
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Facilities and services 2 Pools Sun terrace 4 Jacuzzis Sun umbrellas and loungers Beach and pool towel service BAHIA SPA (additional charge) Sports facilities: gym, 3 tennis courts, 1 padel tennis court (additional charge), multi-sports court Water activity centre Motorised water sports (additional charge) WiFi access in the lobby (free) and in rooms (additional charge) Entertainment amphitheatre 2 buffet restaurants 3 speciality restaurants 3 Bars 1 Snack- bar Wedding gazebo Punta Blanca Golf Club: 18 hole Punta Blanca Golf Club, designed by Nick Price (additional charge) Pueblo Principe: Shopping and Leisure Mall with local craft stores, live music, shows, stores, bars, karaoke, disco and casino. Rooms, 570 Deluxe Junior Suite Room facilities: King size bed or two full size beds Air conditioning Ceiling fan Sitting area with sofa Terrace Fully-equipped bathroom with hydromassage bath tub and separate shower, hair dryer and magnifying mirror Bathrobe and slippers VIP amenities Radio-alarm clock Flat screen satellite TV Coffee-making facilities Ironing set Pillow menu Umbrella 24 hour room service Minibar WiFi (additional charge) Children Bahia Scouts The hotel is perfect for families, offering a range of facilities tailored especially for children, including the following: Mini Club for children aged 4 to 12 (at the Grand Bahia Principe Punta Cana) Evening Mini Disco Babysitting service (additional charge) Bahia Scouts Water park Fun Area and Adventure Park (additional charge) Teen's club (11 - 16 years) Other services Medical service (additional charge) Pharmacy (additional charge) Specialised service for organising weddings, incentive trips, events and anniversaries Personalised menus (for celiacs, diabetics, etc.) Available on request ... more   less 

Additional Information about Luxury Bahia Principe Esmeralda Don Pablo Collection

Address: Crta. Arena Gorda - Macao, Punta Cana, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: $283 - $675 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Luxury Bahia Principe Esmeralda Don Pablo Collection 4*
Number of rooms: 570
Reservation Options:
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Also Known As:
Gran Bahia Principe Esmeralda Hotel Punta Cana
Hotel Style:
#4 Romantic Hotel in Punta Cana
#7 Family Hotel in Punta Cana
#26 Top resorts Hotel in Punta Cana
#27 Spa Hotel in Punta Cana
#30 Luxury Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Luxury Bahia Principe Esmeralda Don Pablo Collection staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We faced another building and never had sun, I would in advanced see if you can request to avoid that.”
 of 5 bubbles Janess1965, 26 Feb 2017 | Read review
“3 floors, no elevators, upper levels if you want some kind of a view.”
 of 5 bubbles patti564, 26 Feb 2017 | Read review
“Request your preferred location for your room like 'first floor', 'beach view' ect.”
 of 5 bubbles justinp842, 25 Feb 2017 | Read review
“Ask for a pool view”
 of 5 bubbles teresanatale, 24 Feb 2017 | Read review
“There are not any rooms with an ocean view so I would suggest a room with a view of the pool, as it was very beautiful!”
 of 5 bubbles Dolly709, 24 Feb 2017 | Read review
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