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Luxury Bahia Principe Esmeralda Don Pablo Collection

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6,067 Reviews from our TripAdvisor Community

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There are newer reviews for Luxury Bahia Principe Esmeralda Don Pablo Collection
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Showing 3,680: English reviews
Cheadle, United Kingdom
Reviewed 17 May 2015

This was our 4th trip to DR but it was 8 years since our last trip. We booked for a quick week of guaranteed sun and tried this hotel group for the first time. I booked online with the hotel direct and arranged transfer from the airport so the hotel. Upon arrival it was chaotic to get the private transfer...

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Helpful?
2Thank Patts6164
Viancagraciano, customer service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review

Dear guest, We would like to thank you for bringing to our attention your comments about your stay in our Hotel. All feedback from our guests is valued, to ensure that we maintain and deliver the level of service expected from us. We regret for the impression you could perceive for the language barrier with some of our staff members....

Manchester, England, United Kingdom
Reviewed 17 May 2015 via mobile

We have just arrived back from a awful 2 week holiday here. We were checked into a room with no air conditioning and were expected to stay in this room, in heat over 30'. After 2 nights we were finally moved after complaining several a times. When we were moved into our second room we found ants all over the...

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19Thank Emma T
Viancagraciano, c at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review

Dear Emma, We cannot tell you how sorry we are with the situations you have described. As you know we are in contact privately to give you the appropriate response to this case. We respect your opinion but we feel that you should expect a response via email before posting your opinion on social networks. We are in the best...

Montreal, Canada
Reviewed 17 May 2015

This was our 3rd. visit since last June at Bahia Principe Esmeralda, every visit was wonderful. The hotel & grounds are beautiful & clean, the beach is excellent with lots of lounges for everyone. The food is delicious and plentiful. The staff are very helpful and courteous specially Charlie at the desk and Eliset our room butler. I recommend this...

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Helpful?
1Thank Levon K
Viancagraciano, c at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review

Dear Levon, It represents a challenge, an opportunity to improve our services, and maintain the magic that makes our dear customers choose for their holiday destination one of our Bahia Principe Hotels & Resorts. It is a pleasure to read that you enjoyed one week in the sun with us, which reflects the commitment and quality of service we have...

Reviewed 16 May 2015 via mobile

The staff was amazing. The grounds were BEAUTIFUL. The hotel was the cleanest I've ever been too. Maid service was absolutely fabulous!! A huge shout out to JOHN for being so wonderful and putting up with our group of 26 (wedding) also to Victor for making sure any of our complaints were taken care of. Entertainment could have been more...

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2Thank Laurie F
Viancagraciano, customer service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review

Dear Laurie, We are delighted to know that our personal attention made you feel that we really cared about you. This is what is allowing us to make a difference in each guest experience and motivate us to continue striving towards excellence. Thank you for your comments and looking forward to welcoming you soon. Greetings, Vianca Graciano Bahia Principe Bavaro...

Reviewed 15 May 2015 via mobile

We came on our honeymoon for 1 week on May 2nd. Check In was quick, room was decorated for our honeymoon which was a nice touch! Pools were amazing! Beach was lovely never seen any seaweed at our part! Very clean rooms they were cleaned twice a day with chocolates on our pillows at night. Whole complex was spotless and...

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3Thank KimCameron17
Viancagraciano, customer service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review

Dear Kim, It is wonderful to see that you were happy choosing Luxury Bahia Principe Esmeralda as your honeymoon destination. We are extremely proud to know that you had a fantastic stay thanks to our attention to details that made everything lovely. Your honeymoon in Punta Cana with Bahia Principe Hotels & Resorts. Vianca Graciano Bahia Principe Bavaro Resort

Boston
Reviewed 14 May 2015

Just recently returned from an 8-night stay at the GBP Esmeralda, and had a fantastic time. Previously in Punta Cana, I stayed at the Grand Palladium Palace which I loved. I should preface this review by letting you know that though I stayed in the Esmeralda section, 90% of the time I spent at the GBP resort was spent in...

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24Thank rockfoxxx
Viancagraciano, c at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review

Dear guest, Your recent review motivates us even more to continue providing our valuable guests the most amazing and incredible experiences. It is an honor to read that our Luxury Bahia Principe Esmeralda Don Pablo Collection was an exceptional experience as a solo traveler and consider us a fantastic Resort. We wish to see you soon at Bahia Principe Hotels...

Fort Collins, Colorado
Reviewed 14 May 2015

First of all-do a little research. No one caters to your every need. The beach is immaculate, the food is great, stop complaining--YOU ARE IN PARADISE. Lighten up!!! RELAX. Who cares if you get gourmet food-go to Paris if you want that.. ISLAND is the ANSWER

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8Thank JaynaandChad
Viancagraciano, customer service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review

Dear Jayna and Chad We are very pleased to read that you enjoyed an amazing time thanks to our great food and immaculate beach. We hope to opportunity to welcome you in the near future in any of our Bahia Principe Hotels & Resorts to continue demonstrating you our commitment to excellence. Vianca Graciano Bahia Principe Bavaro Resort

Winnipeg, Canada
Reviewed 14 May 2015

Everything thing was fabulous, no issues at all. The food, the pools, the beach was all five star. We e-mailed our dinner reservation requests in advance and all was taken care of when we got there. Check in and check out were quick. Will return again some day.

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5Thank Jamesbon13
Viancagraciano, customer service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review

Dear Guest, We are very pleased to read that everything was fabulous and you did not have issues at all. This is what is allowing us to make a difference in each guest experience and motivate us to continue striving towards excellence. Best regards, Vianca Graciano Bahia Principe Bavaro Resort

Reviewed 13 May 2015

1- Perfect Resort , wonderfull rooms, very close to the beach, Super Buffet, and V good restaurants. 2-Great and Friendly staff, V helpfull 3- magnigicient white sand beach , plenty of seats, need to work more on beach activities 4-Very good entertainment during the night at the resort 5-one negative point: they will try and try to sell you a...

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4Thank Nabil81
Viancagraciano, c at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review

Dear guest, We do not know how to thank you for this kind of comments. It is a pleasure for all of us to hear that we could fulfill your expectations during your stay in our Luxury Bahia Principe Esmeralda and be assured that it is wonderful to know that you this is a place to visit one more time....

Reviewed 12 May 2015

My husband, myself and adult son found ourselves simply pampered by everyone at this resort. We left Baltimore in the morning and were basting in the sun by 3 pm on such a gorgeous beach. The room, the food and service and transportation were all incredible. Everyone welcomed us with such friendly smiles and wanted to make sure we received...

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8Thank Carol K
Viancagraciano, Gerente at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review

Dear Carol, We are proud to hear that you had an incredible stay due to the friendliness and pleasant staff members. It’s our sincere hope to welcome you in the near future in any of our Bahia Principe Hotels & Resorts to continue demonstrating you our commitment to excellence. Best regards, Vianca Graciano Bahía Príncipe Bávaro Resort

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
Things to do
  • Pool
  • Restaurant
  • Tennis Court
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Facilities and services 2 Pools Sun terrace 4 Jacuzzis Sun umbrellas and loungers Beach and pool towel service BAHIA SPA (additional charge) Sports facilities: gym, 3 tennis courts, 1 padel tennis court (additional charge), multi-sports court Water activity centre Motorised water sports (additional charge) WiFi access in the lobby (free) and in rooms (additional charge) Entertainment amphitheatre 2 buffet restaurants 3 speciality restaurants 3 Bars 1 Snack- bar Wedding gazebo Punta Blanca Golf Club: 18 hole Punta Blanca Golf Club, designed by Nick Price (additional charge) Pueblo Principe: Shopping and Leisure Mall with local craft stores, live music, shows, stores, bars, karaoke, disco and casino. Rooms, 570 Deluxe Junior Suite Room facilities: King size bed or two full size beds Air conditioning Ceiling fan Sitting area with sofa Terrace Fully-equipped bathroom with hydromassage bath tub and separate shower, hair dryer and magnifying mirror Bathrobe and slippers VIP amenities Radio-alarm clock Flat screen satellite TV Coffee-making facilities Ironing set Pillow menu Umbrella 24 hour room service Minibar WiFi (additional charge) Children Bahia Scouts The hotel is perfect for families, offering a range of facilities tailored especially for children, including the following: Mini Club for children aged 4 to 12 (at the Grand Bahia Principe Punta Cana) Evening Mini Disco Babysitting service (additional charge) Bahia Scouts Water park Fun Area and Adventure Park (additional charge) Teen's club (11 - 16 years) Other services Medical service (additional charge) Pharmacy (additional charge) Specialised service for organising weddings, incentive trips, events and anniversaries Personalised menus (for celiacs, diabetics, etc.) Available on request ... more   less 

Additional Information about Luxury Bahia Principe Esmeralda Don Pablo Collection

Address: Crta. Arena Gorda - Macao, Punta Cana, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: $259 - $888 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Luxury Bahia Principe Esmeralda Don Pablo Collection 4*
Number of rooms: 570
Reservation Options:
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Also Known As:
Gran Bahia Principe Esmeralda Hotel Punta Cana
Hotel Style:
#4 Romantic Hotel in Punta Cana
#7 Family Hotel in Punta Cana
#22 Spa Hotel in Punta Cana
#22 Top resorts Hotel in Punta Cana
#26 Luxury Hotel in Punta Cana
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Block 90 cloest to beach but all rooms are identical in design 👍😀”
 of 5 bubbles kandykats, 1 Dec 2016 | Read review
“No Lifts and 3 floors. Top floors are quieter as you cant hear noise from above, but 3 floors to climb.”
 of 5 bubbles tramstop, 1 Dec 2016 | Read review
“Villa 90 facing the pool”
 of 5 bubbles Sue647, 29 Nov 2016 | Read review
“top floor you dont have someone making noise”
 of 5 bubbles francoisp412, 27 Nov 2016 | Read review
“We were in block 9200 and this was ideal as right across from the hotel lobby.”
 of 5 bubbles dc487, 23 Nov 2016 | Read review
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