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Luxury Bahia Principe Esmeralda Don Pablo Collection

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6,513 Reviews from our TripAdvisor Community

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There are newer reviews for Luxury Bahia Principe Esmeralda Don Pablo Collection
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Showing 3,965: English reviews
Reviewed 29 July 2015 via mobile

So we were in the GBP Esmeralda we actually had reservations for the Punta Cana but we upgrade to the Esmeralda and I think its the best decision we have ever made it is a big difference in the price but its worth it Ok so to start we got to the hotel at 7:00 a.m and Dariela in reception...

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Helpful?
1Thank Jenny T
Viancagraciano, Customer Service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review

Dear Jenny, For all our Luxury Bahia Principe Esmeralda it is superb to read that you were impressed with the level of service and attention to detail from everyone at every level. It is a pleasure for all of us to hear that we were able to fulfill your expectations. We would like to have the opportunity to welcome you...

Dunblane, United Kingdom
Reviewed 29 July 2015

Just back from two weeks at the Esmeralda. We have stayed in several five star all-inclusive hotels across the world including Europe, Africa and the Caribbean. There have been several reviews for the hotel and prior to going to the hotel I was really concerned with some poor reviews however I have to say that the hotel in my opinion...

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Helpful?
10Thank jimsteelshat
Viancagraciano, Customer Service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review

Dear Guest, We would like to thank you for recommending us as an extremely attractive Hotel, and it is wonderful to know that we have provided you a memorable holiday. We are glad to find out that there were some aspects you find worth to mention, especially our friendly staff, excellent room, good buffet and restaurant. Looking forward to seeing...

Miami, Florida
Reviewed 27 July 2015

Let me start off by saying that I just got back to Miami last night from our trip to Dominican Republic and that just last month I stayed in Luxury Bahia Principe Esmeralda Don Pablo Collection. In the 15 years i've come to Dominican Republic I have always stayed with Bahia Principe-, either Punta Cana, Bavaro, Esmeralda, Turquesa, and we've...

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Helpful?
6Thank stephaniegonz
Viancagraciano, Customer Service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review

Dear Stephanie, We are very grateful with this kind of comments. It is a pleasure for all of us to hear that we were able to fulfill your expectations and you are already missing our relaxing and beautiful Resort. We would like to cater you once again and continue demonstrating you our commitment to excellence. Regards from Punta Cana! Adriana...

Toronto, Canada
Reviewed 27 July 2015

Have been to this resort 3 times and the first time we went was amazing but I feel as if this resort is degrading over time and the food selection was getting worse every year the grounds are very well kept and it is relatively clean I just feel as if they have been slowly making the food worse over...

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Helpful?
Thank Conor K
Viancagraciano, Customer Service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review

Dear Guest, As you are one of our repeater guests your opinion is very important to us and whenever our special clients feel they are not receiving the treatment they are entitled to, we try to make our best effort to change that perception and regain their trust. We apologize for any inconvenience you may have experienced. We are looking...

Reviewed 27 July 2015

Rooms are real nice, very clean and crisp. How ever no beach views. tons of children. even at the adult pool. luckily there is a Adults only resort attached, and easily accessible . the maid was skimpy on the mini bottles of liquor and beer. However if you go to the bar in the Esmeralda lobby you must see Carlos...

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Helpful?
Thank Neil N
Viancagraciano, Customer Service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review

Dear Guest, We have shared your nice comments with the entire staff at Luxury Bahia Principe Esmeralda. They will be happy to know that their efforts in making sure that our guests have a good vacation are appreciated. It is a great compliment to read that you encountered an excellent service during you honeymoon. Receive cordial greetings from the Dominican...

england
Reviewed 26 July 2015 via mobile

Returned to this great hotel for two weeks, 4.7 to 19.7 after visiting it two years ago, so I thought I'd do a bit of a comparison on what’s improved since then and what’s not as good. Firstly, the flight out of Manchester with Thomas Cook was much, much better than last time! The plane was nice and fresh feeling...

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5Thank bigredz
Viancagraciano, Customer Service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review

Dear Guest, We greatly appreciate that you have chosen for second year our Luxury Bahia Principe Esmeralda as your holiday destination. We would like to thank for your comment and for sharing your experience, and for highlighting our great entertainment program at pool. it is wonderful to know that you are considering coming back to our Resort. Looking forward to...

Washington DC, District of Columbia
Reviewed 26 July 2015

We arrived at GBP and a bellman was right there to assist us. He was friendly, courteous, and explained that we arrived at the Punta Cana Lobby and that the Esmeralda shuttle would arrive shortly. He waited with us until the golf cart arrived, loaded up our luggage, and wished us well. It was nice welcome. The golf cart drove...

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Helpful?
2Thank KayBee698
Viancagraciano, Customer Service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review

Dear Guest, Posts such as yours delight us and gives us confidence to keep working hard to satisfy our customers and improve our service. It is wonderful to know that you and your family enjoyed such a great experience with brilliant treatment from our staff at our Luxury Bahia Principe Esmeralda Don Pablo Collection. We are already looking forward to...

Arroyo, Puerto Rico
Reviewed 26 July 2015

my experience in bahia principe was great the atention of the servers was great i felt in family the food was great ,the rooms are very clean and look awesome the pool area are great and clean the beach are clean and pretty and have a good places of shades the entertairner are excelent and the shows too the guy...

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Helpful?
1Thank victor m
Viancagraciano, Customer Service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review

Dear Victor, Thank you for acknowledging our great food, clean room, awesome pool and friendly staff, especially Francisco, who will be very happy to know that he was able to contribute in creating a great vacation for you and your family. We would like to have the opportunity to welcome you once again at Luxury Bahia Principe Esmeralda to experience...

Courtice, Canada
Reviewed 24 July 2015

We stayed at the Grand Bahia Principe Punta Cana Esmeralda, have been there twice and had a wonderful time. Staff is wonderful will go out of there way to make your stay enjoyable, our butler was fantastic, we will go again. Beach and pool and resturants walking distance for those that can't walk too far this was great for me.

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Helpful?
2Thank Maria S
Viancagraciano, Customer Service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review

Dear Maria, For all the Luxury Bahia Principe Esmeralda team is a pleasure to know that we have provided you a great and wonderful in your second stay. We are very pleased to read that you enjoyed your holidays thanks to our beautiful place, as well as the good service from our employees. Looking forward to seeing you fourth at...

ottawa
Reviewed 24 July 2015

room 9330-close to lobby,pool and buffet staff was very helpful. we were able to use the other properties. al a carte we ate at. Japanase, Italien and Steakhouse very good. The beach was very bad with sea weed, however no fault of the hotel, the entire strip as the same issue. Trollety system very efficient.

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Helpful?
2Thank B2kottawa
Viancagraciano, Customer Service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review

Dear Guest, It is pleasure to read that you enjoyed a nice family vacation when you were here. I would like to welcome you once again to experience the hospitality of our people, the quality of our services and facilities. Always at your disposal, Adriana Peguero Bahia Principe Bavaro Resort

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Internet
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Tennis Court
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Facilities and services 2 Pools Sun terrace 4 Jacuzzis Sun umbrellas and loungers Beach and pool towel service BAHIA SPA (additional charge) Sports facilities: gym, 3 tennis courts, 1 padel tennis court (additional charge), multi-sports court Water activity centre Motorised water sports (additional charge) WiFi access in the lobby (free) and in rooms (additional charge) Entertainment amphitheatre 2 buffet restaurants 3 speciality restaurants 3 Bars 1 Snack- bar Wedding gazebo Punta Blanca Golf Club: 18 hole Punta Blanca Golf Club, designed by Nick Price (additional charge) Pueblo Principe: Shopping and Leisure Mall with local craft stores, live music, shows, stores, bars, karaoke, disco and casino. Rooms, 570 Deluxe Junior Suite Room facilities: King size bed or two full size beds Air conditioning Ceiling fan Sitting area with sofa Terrace Fully-equipped bathroom with hydromassage bath tub and separate shower, hair dryer and magnifying mirror Bathrobe and slippers VIP amenities Radio-alarm clock Flat screen satellite TV Coffee-making facilities Ironing set Pillow menu Umbrella 24 hour room service Minibar WiFi Other services Medical service (additional charge) Pharmacy (additional charge) Specialised service for organising weddings, incentive trips, events and anniversaries Personalised menus (for celiacs, diabetics, etc.) Available on request ... more   less 

Additional Information about Luxury Bahia Principe Esmeralda Don Pablo Collection

Address: Crta. Arena Gorda - Macao, Punta Cana, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: $268 - $630 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Luxury Bahia Principe Esmeralda Don Pablo Collection 4*
Number of rooms: 570
Reservation Options:
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Also Known As:
Gran Bahia Principe Esmeralda Hotel Punta Cana
Hotel Style:
#4 Romantic Hotel in Punta Cana
#7 Family Hotel in Punta Cana
#25 Top resorts Hotel in Punta Cana
#26 Spa Hotel in Punta Cana
#28 Luxury Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Luxury Bahia Principe Esmeralda Don Pablo Collection staff and other travellers.
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Questions? Get answers from Luxury Bahia Principe Esmeralda Don Pablo Collection staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Building 90 is closest to the beach”
849maryt, 23 Apr 2017 | Read review
“We like 3rd floor away from main lobby. but the resort is completely quiet at night between 1030-11 pm.”
Linda_123645, 22 Apr 2017 | Read review
“we went when it was adults only”
kloppy1576, 18 Apr 2017 | Read review
“Ensure you are not bumped to another hotel. Also the rooms in #96 building are close to Esmeralda lobby, buffet, beach etc.”
brianl310, 17 Apr 2017 | Read review
“Building 90 and 91 are overated. All buildings are close to everything. We stayed in building 91.”
tonyg19612017, 16 Apr 2017 | Read review
5 of 5