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Secrets Royal Beach Punta Cana

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Secrets Royal Beach Punta Cana
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8,845 Reviews from our TripAdvisor Community

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Showing 7,156: English reviews
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Reviewed yesterday NEW

The service overall was excellent. I would have given it 5 stars, but on my first day there, at lunch the chicken was not cooked well and instead of giving me another choice they took the same piece of chicken and cooked it so hard it was not edible, then when I mistakenly left my room key and papers on...

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Helpful?
Thank Cheryl B
Kinnelon, New Jersey
Reviewed yesterday NEW

We visited this resort in March as a quick getaway from the New York area. The flight is only 4 hours long, which is an advantage. The flight prices are exorbitant for the Caribbean which is touted as an inexpensive travel spot for U.S traveler, so be careful and book your flights first or get a package. The sister resort...

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1Thank thomas-Sommer
shoreham by sea
Reviewed yesterday NEW

We have just returned from a two week stay at this resort and whilst in the main it was an enjoyable holiday we would like to outline below the positives and negatives: POSITIVES: Hotel and Grounds kept spotlessly clean with beautiful gardens and walkways. Most staff very pleasant and helpful and are good people. Special mention goes to Yeimi in...

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Helpful?
1Thank mezcol
Mechanicsville, Virginia
Reviewed yesterday NEW

Before I begin, let me say that Secrets Royal Beach is an amazing place. The staff are truly great. All worked tirelessly to make sure everything we did, ate or drank was perfect. The grounds, beach and pools were beautiful. One thing that surprised us was the limited number of staff who could carry on a conversation in English. Most...

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1Thank Va-Ump
alberta
Reviewed yesterday NEW

Friendly staff. We had a personal butler, Marcelo who really went above and beyond for us. We really enjoyed our stay here. Awesome, clean beach, comfy beach chairs. Plenty of room at the pool with very friendly staff. Variety of restaurants, food was excellent and service was great as well. Entertainment nightly.

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Helpful?
Thank mfahey
Montreal, Canada
Reviewed 2 days ago NEW

Good or bad rating is really subjective and based on what is important to you. You will read lots of reviews about how good bartenders were, about the alcool quality/choices/service and how amazing the entertainment is at the pool. All things none important to us! We very rarely went to the pool; we spent most of our days at the...

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2Thank Isa519
Estero, Florida
Reviewed 2 days ago NEW

My husband and I along with my 81 year old Dad just had a "excellente" 7 day vacation at Secrets Royal Beach! We truly had a wonderful time and everyone was so very nice, smiling and helpful. The staff from top to bottom is awesome! From check-in to check out everything met or exceeded our expectations. We are Unlimited Vacation...

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Helpful?
Thank Jill M
Hotel Manager D, Manager at Secrets Royal Beach Punta Cana, responded to this review

Dear Jill M, We are thrilled to read you and your family had an "excelente" time during your holidays at Secrets Royal Beach. For us it is pleasant to provide guests with an atmosphere where they feel as comfortable like in their home, so for us it is pretty satisfactory to read how you enjoyed the butler service, the Jacuzzi...

London, United Kingdom
Reviewed 2 days ago NEWvia mobile

Secrets Royal Beach Punta Cana does mass tourism for the affluent and/or affluent tourism for the masses, depending on how you see it. All the self-serving hype in the brochures about "Luxury", "Exclusivity" and "Premium International Liquor Brands" is essentially bogus. In reality most of Secrets operates as a large scale, quite well-run 3* hotel. It's very clean and its...

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Helpful?
Thank SableBasilisk
Hotel Manager D, Manager at Secrets Royal Beach Punta Cana, responded to this review

Dear SableBasilisk, Let us express our apologies that we didn't met your expectations at this opportunity. We would like to mention that we are deeply commited with the satisfaction of our visitors, because of that reason we encourage them to share their impression with us, so we can take notes and act in consequence. Regarding to the food, we have...

Warren, Ohio
Reviewed 2 days ago NEW

My husband and I just got back yesterday after a week at this resort. We found many things to like about it, but there were a few drawbacks and some improvements we would suggest. We stayed in the preferred section and that was great as always. Our room was nice and clean. Our TV had very fuzzy reception, but they...

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Helpful?
1Thank eklekot
Hotel Manager D, Manager at Secrets Royal Beach Punta Cana, responded to this review

Dear eklekot, We appreciate you share your impressions about your experience in our hotel as it allows us to see our property through the eyes of our guests and improve their experience. We like to read that your experience was overall good due to factors like the comfort in your room, the service in our Preferred areas, mainly from Marcelo....

Reviewed 2 days ago NEW

The hotel is excellent, it's clean, well looked after and does the job. The staff in general are fantastic I would like to mention Eddy a waiter at the Himitsu restaurant what a lovely man who gave us the best service. Noemi in the evenings made us feel special and went the extra mile to help and lastly Ginger part...

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Helpful?
1Thank Carlos H
Hotel Manager D, Manager at Secrets Royal Beach Punta Cana, responded to this review

Dear Carlos H, We appreciate you express you consideration about your stay in our property an highlight in your comment the attentions from our team, our entertainment team and room cleanliness. We left concern to know that there was a single aspect which prevented you from having a totally wonderful stay, so we have taken notes of your impressions about...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Internet
  • Breakfast included
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Ideally situated on the picturesque palm-studded, sugar white Playa Bavaro beach on the eastern coastline of the Dominican Republic, Secrets Royal Beach Punta Cana offers adults all the privileges of Unlimited-Luxury(R). Guests will immediately be embraced within an extraordinary environment where luxury illuminates every detail and our high level of personal service is unmatched. To ensure your romantic escape is everything you've imagined, every detail of your stay will be flawlessly provided and superbly attended to. From the fine quality linens to the daily refreshed mini bar and the unlimited premium brand beverages to the pool and beach wait service. You'll be immersed within a world of stunning architectural design coupled with resplendent views of the lush gardens, crystal-clear Caribbean Sea and dazzling swimming pools. This tranquil, romantic haven in Playa Bavaro is like nothing else you've ever experienced before. ... more   less 

Additional Information about Secrets Royal Beach Punta Cana

Address: Ave Alemania S/N | El Cortecito, Bavaro Beach, Punta Cana, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: $389 - $844 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Secrets Royal Beach Punta Cana 4.5*
Number of rooms: 465
Reservation Options:
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Also Known As:
Secrets Royal Beach Hotel Punta Cana
Hotel Style:
#2 Family Hotel in Punta Cana
#3 Casino Hotel in Punta Cana
#6 On the Beach Hotel in Punta Cana
#6 Spa Hotel in Punta Cana
#6 Luxury Hotel in Punta Cana
#11 Romantic Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Secrets Royal Beach Punta Cana staff and other travellers.
1,017 questions
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Questions? Get answers from Secrets Royal Beach Punta Cana staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Most of the rooms overlook the courtyard and few beachfront rooms available.”
 of 5 bubbles cherylb256, 27 Mar 2017 | Read review
“Third floor pool or partial sea view”
 of 5 bubbles mezcol, 27 Mar 2017 | Read review
“The higher the room #, the closer to the beach, restaurants. Most women dress up for dinner. Be sure to pack nice summery dresses.”
 of 5 bubbles Va-Ump, 27 Mar 2017 | Read review
“3rd floor rooms are quieter and have less chances of smelling mold! Ask to be in the middle of the resort; Not too close to lobby or to pool”
 of 5 bubbles Isa519, 26 Mar 2017 | Read review
“Go preferred. It's worth it.”
 of 5 bubbles eklekot, 26 Mar 2017 | Read review
5 of 5