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Hyatt Zilara Cap Cana

Boulevard Zona Hotelera Playa Juanillo, Punta Cana 23302 Dominican Republic
COVID-19 update: See the added health and safety measures this property is taking.Read more
36 people are viewing this hotel
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Free cancellation until 30/08/21
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Free cancellation until 29/08/21
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Free cancellation until 29/08/21
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (2395)
Pool & Beach (603)
Dining (264)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 15/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hyatt Zilara Cap Cana
Updated 15/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#5 of 148 hotels in Punta Cana
Hyatt Zilara Cap Cana is the newest all-inclusive resort exclusively for adults in the beautiful gated community of Cap Cana. Located on the sought-after shores of Juanillo Beach, Hyatt Zilara Cap Cana is a tropical paradise where guests can indulge in all-inclusive luxury surrounded by local culture, magnificent ocean views and incredible amenities.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Tennis court
Airport transportation
Valet parking
Hot bath
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Heated pool
Private pool
Yoga classes
Fitness classes
Bar / lounge
Breakfast buffet
Breakfast in the room
Complimentary welcome drink
Snack bar
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Entertainment staff
Evening entertainment
Table tennis
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Neck massage
Adults only
24-hour security
Baggage storage
Convenience store
Currency exchange
Executive lounge access
Gift shop
Outdoor furniture
Sun deck
Sun loungers / beach chairs
Sun umbrellas
Butler service
First aid kit
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Private beach
Private balcony
Cable / satellite TV
Room service
Wardrobe / wardrobe
Bottled water
Clothes rack
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
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Room types
Ocean view
Pool view
Non-smoking rooms
Family rooms
Good to know
Languages Spoken
English, French, Spanish


Full view
39Car recommended
Grade: 39 out of 100
14Restaurantswithin 1 km
2Attractionswithin 1 km
1,414Reviews166Q+A100Room tips
Traveller rating
  • 1,250
  • 118
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  • 13
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Popular mentions
dneibling wrote a review Yesterday
2 contributions
Beautiful relaxing setting. Perfect place to reconnect with you spouse. The landscaping is perfect. Food was overall good. Disappoint in the buffet. Waves was the best. Activities in the pool are very fun. Give Aqua Cycle & Aqua Pole a try.
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2021
Sleep Quality
Katharine L wrote a review Yesterday
Richmond, Virginia3 contributions1 helpful vote
Cannot say enough great things about this place. The resort- the resort is absolutely stunning - right in crystal blue water, multiple beautiful pools overlooks the beach. Beach is also very, very nice. The staff- the staff is incredible welcoming, friendly, and determined to make every aspect of your stay luxurious. Special thanks to Arturo, Amado, Ransel, and Benjamin for being SO welcoming and making sure we knew everything going on around the resort. Really helps to have everything feel so personalized to you. Also the pool staff was amazing. Never was I once without a lovely tropical drink, and also so personal and welcoming - especially Boni, Adlay, Cesar, and Felipe - THANK YOU!! Bottom line - we had an amazing time. Such a beautiful location. Amazing staff. We’ll definitely be back.
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Date of stay: March 2021Trip type: Travelled with friends
1 Helpful vote
Amanda G wrote a review 6 Mar
2 contributions1 helpful vote
I have nothing but great things to say about this resort! The resort itself was beautiful and very clean, the beaches were breathtaking, and the staff were so friendly and accommodating. We stayed in a room with a swim-up pool which was super relaxing. The food was amazing! Journey’s was by far my favorite restaurant and the service was fantastic. Ransel, Ramon, Amado and Arturo were great hosts. They checked in on us everyday to make sure we were having a good time and they were a joy to chat with. They hosted daily pool/beach activities and were constantly checking in on guests throughout the day and into the evening. A few waiters/bartenders I’d like to recognize include Bonni and Emmanuel at the pool bar, and Vianca and Felipe at the sports bar in the evening. Excellent service. Always took care of our drink needs! Everyone really was so wonderful and polite. I felt safe with the mask requirements throughout the resort and availability of hand sanitizer stations. I was also impressed with the convenience of on-site Covid testing. Best customer service I’ve ever experienced. I will definitely be returning to this resort in the future.
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Date of stay: March 2021Trip type: Travelled with friends
1 Helpful vote
Eric K wrote a review 6 Mar
6 contributions10 helpful votes
Great service, drinks, and food options. I highly recommend Zilara for adults only and Ziva for the family. Ramon, Felipe, and Arturo constantly went out of their way to make us feel at home. I've visited the resort twice in 2021 and I'm sure I'll return again soon.
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Date of stay: March 2021Trip type: Travelled with family
1 Helpful vote
Lisbeth F wrote a review 6 Mar
3 contributions2 helpful votes
My friends and I went to have dinner at Journeys. It was my birthday celebration and we had a great time and service. In fact, our waiters Nayrobi and Rafael were amazing! Great food and service, 100% recommended .
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Date of stay: March 2021Trip type: Travelled with friends
1 Helpful vote
US$317 - US$531 (Based on Average Rates for a Standard Room)
CaribbeanDominican RepublicLa Altagracia ProvincePunta Cana
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Frequently Asked Questions about Hyatt Zilara Cap Cana
Which popular attractions are close to Hyatt Zilara Cap Cana?
Nearby attractions include Juanillo Beach (0.3 km) and Beers of the World (1.0 km).
What are some of the property amenities at Hyatt Zilara Cap Cana?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Hyatt Zilara Cap Cana?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hyatt Zilara Cap Cana?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Hyatt Zilara Cap Cana?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Hyatt Zilara Cap Cana?
Conveniently located restaurants include Blue Marlin, Little John, and The Steak House.
Are there opportunities to exercise at Hyatt Zilara Cap Cana?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Hyatt Zilara Cap Cana have an airport shuttle?
Yes, Hyatt Zilara Cap Cana offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hyatt Zilara Cap Cana?
Yes, dry cleaning and laundry service are offered to guests.
Does Hyatt Zilara Cap Cana offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hyatt Zilara Cap Cana?
The staff speaks multiple languages, including English, Spanish, and French.