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The Reserve at Paradisus Palma Real

Travellers' Choice award winner
GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$516*
US$326*
Great Deal
US$516*
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The Reserve at Paradisus Palma Real
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6,913 Reviews from our TripAdvisor Community

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There are newer reviews for The Reserve at Paradisus Palma Real
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Showing 4,808: English reviews
Charlotte, North Carolina
Reviewed 14 October 2016 via mobile

We had an awesome experience at the Reserve. We will definitely you return next year. Kudos to Enzo at the gabi bar, Andy at the sunrise bar, Alexander the Great was our favorite waiter at the gabi buffet, Keren our concierge was wonderful. Every one was awesome. We felt like Royalty. Juan tiren and Jose at the pool. We can...

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Helpful?
Thank Joe123baucome
ManagementPPRL, General Manager at The Reserve at Paradisus Palma Real, responded to this review

Dear Joe, Firstly, I would like to thank you for choosing our hotel The Reserve at Paradisus Palma Real for your vacations. I would also like to thank you for taking the time to share your feedback, because your experience is what really matters to us. Regarding all of your comments, it is an honor to know that you felt...

Houston, Texas
Reviewed 14 October 2016 via mobile

Great people good times.... we will be back! We had a blast first ever in the DM all the people here was friendly! Yesenia made our days here fun...... Thx Yesenia Fariars Andy de la crucz Sanana Yuclelki

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Helpful?
Thank imari22
ManagementPPRL, General Manager at The Reserve at Paradisus Palma Real, responded to this review

Dear guest, Greetings from Paradisus Palma Real! Firstly, I would like to thank you for choosing our hotel Paradisus Palma Real for your vacations. I would also like to thank you for taking the time to share your feedback. I am glad you spent such a good time with us! It is an honor to know that you felt so...

Reviewed 14 October 2016 via mobile

My family stayed there for the Thanksgiving long weekend. Everything is perfect, especially our personal concierge--Edward. He is the highlight of the trip. Edward arranged a special pool side dinner for my parents to celebrate their 35 years anniversary. The food, decoration, the staff, all perfect!!! We would definitely go back again.

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Helpful?
Thank Julia X
ManagementPPRL, General Manager at The Reserve at Paradisus Palma Real, responded to this review

Dear Julia, Thank you for choosing The Reserve at Paradisus Palma Real as your holiday destination and for taking the time to post your review. It is truly a pleasure to read such positive comments from our guests! I highly appreciate your comments regarding our services and our food. We work to make you feel the pure freedom experience of...

Ventura, California
Reviewed 14 October 2016

My wife and I stayed in a Beachfront Junior Suite at The Reserve. We booked our 9-night vacation package through Costco to celebrate our 5th Wedding Anniversary. I must start by thanking our friends - Luis Polo and Gerdison Santos - for their terrific hospitality and service. They truly made our stay special. Luis was our Concierge. He assisted us...

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Helpful?
Thank jeffmiskel
ManagementPPRL, General Manager at The Reserve at Paradisus Palma Real, responded to this review

Dear guest, Greetings from your The Reserve at Paradisus Palma Real!! I would like to thank you for having selected our hotel as your holiday destination. I highly appreciate your review; it is a pleasure to know that it was such a nice stay for you. I am delighted to read that you enjoyed with our services and facilities! We...

Reviewed 14 October 2016 via mobile

I cannot say enough about this place!! First of all, the service here makes it worth twice as much as you pay... anything you want you get!! The accommodations are absolutely gorgeous and the FOOOOOD!!! I cannot believe this place is all inclusive!! We have been to many resorts/destinations and this is by far the best we have stayed at!!...

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Helpful?
Thank Naomi C
ManagementPPRL, General Manager at The Reserve at Paradisus Palma Real, responded to this review

Dear Naomi, Warmest greetings from Paradisus Palma Real! I would like to begin by thanking you for taking the time to write this positive feedback and for choosing to stay at our resort. I cannot express how delighted I am to read how impressed you were by our food and our staff’s friendliness and professionalism. We take great pride in...

Dallas, Texas
Reviewed 14 October 2016 via mobile

This place really took care of us. The staff excels at customer service!! And the place is beautiful. We will definitely be coming back. We came here to celebrate our anniversary, and really enjoyed every minute. We were sad to leave. We want to publicly thank Edward (who was our personal concierge), as well as Kenia (the BEST bartender at...

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Helpful?
Thank joshd3333
ManagementPPRL, General Manager at The Reserve at Paradisus Palma Real, responded to this review

Dear guest, I would like to express my gratitude for having shared your experience. It is a pleasure for me to hear that your stay at The Reserve at Paradisus Palma Real left a memorable impression on you. As a service oriented company, we have a commitment to provide quality service above and beyond our guests’ expectations, and it is...

Reviewed 14 October 2016

My husband and I picked this resort for our families to stay at during our wedding at the main resort...and we were far from disappointed. Even with Hurricane Matthew close by, this was the best vacation any of us have had! We arrived the day before our families in order to finalize wedding details, which was probably the easiest planning...

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Helpful?
Thank Rhea W
ManagementPPRL, General Manager at The Reserve at Paradisus Palma Real, responded to this review

Dear Guest, Greetings from Paradisus Palma Real! At first, I would like to thank you for taking the time to write your review. It is an honor to receive such a positive feedback. I am delighted and grateful to read that the wedding was a success and you all spent a great time with us. We work every day to...

Dominican Republic
Reviewed 13 October 2016

My first visit to the Dominician Republic, but surly noy my last. The staff at the reserve are incredible especially at the Gadi restaurant and bar. Angela made us feel like family had our table ready every morning. She bonded with my daughter which made it very personal. Keidy always had a wonderful song in to sing, we didn't want...

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Helpful?
Thank duchess2400
ManagementPPRL, General Manager at The Reserve at Paradisus Palma Real, responded to this review

Dear Guest, Thank you for staying at The Reserve at Paradisus Palma Real; It was a real pleasure to host you! We feel proud and grateful for your comments regarding our service. It is thanks to our excellent team that we are able to accomplish our goal - the best experience to our guests. I would also like to thank...

Reviewed 12 October 2016 via mobile

From the moment we arrived our kids (10yrs & 1yr old) were welcomed like "la familia"! Our 10yr old loved all the activities from rock climbing to mini chef, she did not want to leave! The Baby Zone for our 1yr old had lots of toys even offered cribs where the babies can nap. My wife and I had lunch...

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Helpful?
Thank Jeff J
ManagementPPRL, General Manager at The Reserve at Paradisus Palma Real, responded to this review

Dear guest, Warmest greetings from The Reserve at Paradisus Palma Real! Firstly, thank you so much for choosing The Reserve at Paradisus Palma Real for your vacations. I am delighted to know your kids and you spent such a good time with us. I am glad to read that you have noticed our staff´s hard work and kindness. Thank you...

Reviewed 12 October 2016 via mobile

Verry nice people and staff. Special thanks to Ramon Marte and Fransisco from the Gym. They did a great job with a verry personal touch and care. The hotel park is beautiful and all the people Ara verry kind.

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Helpful?
Thank Rolf J
ManagementPPRL, General Manager at The Reserve at Paradisus Palma Real, responded to this review

Dear Guest, Greetings from The Reserve at Paradisus Palma Real!! I would like to thank you for choosing our hotel for your visit. I highly appreciate your review, and it is a pleasure to know that it was such a nice stay for you. I hope to have the pleasure to welcome your family and you again soon! Sincerely, Managing...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Breakfast included
  • Beachfront
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Explore The Reserve, our new boutique resort within a resort, designed for those whose stay in a luxury suite is as important as sun, sea and sand. Including three pools and a la carte restaurants, YHI Spa and gym, Swim up Suites with direct access to the pool Family Concierge Suites. Take benefit of your stay at The Reserve and use its facilities and services as well as the ones in Paradisus Palma Real Resort. ... more   less 

Additional Information about The Reserve at Paradisus Palma Real

Address: Playa de Bavaro, Punta Cana 23000, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: $450 - $1,099 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Reserve at Paradisus Palma Real 5*
Number of rooms: 190
Reservation Options:
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Also Known As:
The Reserve At Paradisus Palma Real Hotel Punta Cana
Hotel Style:
#1 Family Hotel in Punta Cana
#2 Casino Hotel in Punta Cana
#3 Romantic Hotel in Punta Cana
#3 Top resorts Hotel in Punta Cana
#4 On the Beach Hotel in Punta Cana
#4 Luxury Hotel in Punta Cana
#4 Spa Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from The Reserve at Paradisus Palma Real staff and other travellers.
493 questions
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Rhode Island

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Questions? Get answers from The Reserve at Paradisus Palma Real staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for the Reserve with a concierge”
edwardosadzinski, 24 May 2017 | Read review
“no elevators to rooms so if going up the stairs a problem reserve a first level from.”
443RobertL, 24 May 2017 | Read review
“No elevators! Our 1BR Master suite was perfect except it was on the third floor.”
JacknJenah, 23 May 2017 | Read review
“Get the family concierge suite and bring lots of money for tipping”
tanjay2017, 23 May 2017 | Read review
“the suite is the best”
  • great room
  • in room
  • outdoor jaccuzi
  • very comfortable
roz_6610, 22 May 2017 | Read review
5 of 5
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US$326* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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