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The Reserve at Paradisus Palma Real

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The Reserve at Paradisus Palma Real
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6,275 Reviews from our TripAdvisor Community

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There are newer reviews for The Reserve at Paradisus Palma Real
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Showing 4,323: English reviews
Rancho Cucamonga, California
Reviewed 8 June 2016 via mobile

This was an amazing resort with fantastic service and accommodations. Our personal concierge Augustin, was the best of the best!!!! He made our every wish come true. We spoke it and he made it happen. The restaurants, entertainment and the overall resort was an A+. Every single person that works at the resort were the loveliest people ever. I HIGHLY...

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Thank ChristineCleland
Ontario, California
Reviewed 8 June 2016

This being the first time out of the country I was nervous about navigating hotel grounds and finding the right spots for safe excursions. When we arrived at the hotel our new found friend Augustin, our personal concierge, greeted us with a warm welcome and amazing smile. Augustin made sure all our excursions were planned correctly, we had nightly reservations...

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Thank dirtysquirrel31
Detroit, Michigan
Reviewed 8 June 2016

The room was beautiful, but that is about where my compliments end. The service was terrible. The food wasn't anything to write home about. The beach was nice, but towels and huts were scarce. Friendliness of staff was either a hit or a miss. Our dinner reservations got messed up nearly every night we were there (even after calling to...

Review collected in partnership with Meliá Hotels International
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2Thank 310kristelk
Reviewed 8 June 2016

My family and I stayed at this hotel for five days and four nights. The hotel grounds are absolutely immaculate! Never was there even a single blade of grass out of place. We ate at a handful of restaurants and had great meals. I know that some all-inclusive places often lack in cuisine. This resort was not one of them....

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1Thank Vanessa P
New Jersey
Reviewed 8 June 2016

This is our second trip to Punta Cana and our first time in Paradisus Palma Real. Our vacation was awesome. The beach was breathtaking and the pool was refreshing and nice. We never had problems to find shaded beach or pool chairs. The food was incredible especially at Aqua. The selection at the buffet was really fantastic. There was always...

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1Thank anitaokny
Hudson, Ohio
Reviewed 8 June 2016

I just had a great vacation with my wife and 3 children. This was our first trip to the Dominican Republic, but surely not our last. We were so very impressed with the all-inclusive especially compared with similar resorts in Mexico. The room was very big, modern, and comfortable; we even had a swim up pool and extra room outside...

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Thank joebrooke
Miami Beach, Florida
Reviewed 7 June 2016

This was our first time visiting the DR. We were so impressed by this hotel, it exceeded our expectations. We knew from the photos that the hotel looked nice, but in person it was beautiful plus the service was exceptional. Our personal concierge person, Claudy, was so accommodating. She was super helpful, met all of our needs, and even helped...

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Thank mmvb2016
Miami, Florida
Reviewed 7 June 2016

First Of All The Experience WasWonderful!! The Service Was Excellen, I Would Like To Invite ALL The Guests To Try The Mexican Food Made By The Amazing Chef Juan Robles!! Also I Wanted To Give My Thank You To Chef Juan Robles & Francisco Ascencio & All The Staff For My Magic Night Next To My Wife At The Restaurant...

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Thank misy03
Glenside, Pennsylvania
Reviewed 7 June 2016

I recently stayed at the Reserve. The resort was absolutely gorgeous. What made this vacation so special was the people we encountered and the service we received. Kenia was our personal concierge. She was fabulous. She found us everyday on the beach and made sure we were happy and satisfied. Our favorite person was a waiter we met on the...

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Thank jms00321
Reviewed 7 June 2016

First time in DR. Stayed at beach suites at the Reserve. Fantastic views and great service. Overall the hotel was very good. One of the best Caribbean all inclusive resorts. Very friendly staff and great service. Our dedicated concierge staff Dahiana was very helpful with showing around the hotel, amenities and setting up outside activities. Our kids loved her and...

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Thank Prince K

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Breakfast included
  • Beachfront
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Explore The Reserve, our new boutique resort within a resort, designed for those whose stay in a luxury suite is as important as sun, sea and sand. Including three pools and a la carte restaurants, YHI Spa and gym, Swim up Suites with direct access to the pool Family Concierge Suites. Take benefit of your stay at The Reserve and use its facilities and services as well as the ones in Paradisus Palma Real Resort. ... more   less 

Additional Information about The Reserve at Paradisus Palma Real

Address: Playa de Bavaro, Punta Cana 23000, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: $473 - $1,202 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Reserve at Paradisus Palma Real 5*
Number of rooms: 190
Reservation Options:
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Also Known As:
The Reserve At Paradisus Palma Real Hotel Punta Cana
Hotel Style:
#1 Family Hotel in Punta Cana
#2 Casino Hotel in Punta Cana
#3 On the Beach Hotel in Punta Cana
#3 Spa Hotel in Punta Cana
#3 Luxury Hotel in Punta Cana
#3 Romantic Hotel in Punta Cana
#3 Top resorts Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from The Reserve at Paradisus Palma Real staff and other travellers.
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Questions? Get answers from The Reserve at Paradisus Palma Real staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you like the beach- reserve beach or Royal service”
 of 5 bubbles lirunner555, 19 Feb 2017 | Read review
“From our perspective, there didn't appear to be a bad room location. We were in building 41 and found it convenient to everything.”
 of 5 bubbles DebbieV2012, 18 Feb 2017 | Read review
“Rooms on the bottom are quiet!”
 of 5 bubbles 783edv, 17 Feb 2017 | Read review
“Ask to get close to pools/centre of facility..It was quite a walk to everything”
 of 5 bubbles 93larryv, 15 Feb 2017 | Read review
“Our stay in the beach suite had a wonderful ocean view and was mostly quiet. Be prepared to hear the music from the Gabi Beach Bar until 11.”
 of 5 bubbles jmzignacio, 14 Feb 2017 | Read review
5 of 5