The recently built Dreams Macao Beach Punta Cana is nestled in the pristine sand and turquoise waters of Playa Macao – one of the best beaches in the Dominican Republic. It is large, yet it is designed so that everything is close. RECOMMENDATION: It's worth extra for the Privilege Club. Arriving the day after Hurricane Fiona made getting through Dominican Republic’s Customs a nightmare. That’s where the nightmare ended, and the dream began. Hello Tours met us with the coldest beer ever, we needed that, and drove us a uniquely modern designed yet Caribbean styled Dreams Macao Beach Resort. We skipped the front lobby and were quickly whisked away to the Privilege Member Private Lobby. There we were served sushi and gourmet chocolate, while our Butler went and checked us in. WOW!! The swim out rooms were private yet with a view. Our swim out room was shady, which is good for us. It had the most unusual bathroom that I have ever seen. It was divided into three rooms separated by frosted glass, the toilet, the sink and the huge bathtub/shower room equipped with an oversized tub and 4, yes 4, shower heads. The sea was calm until Saturday with little seaweed. On Saturday we could see why it is called one of the premiere surfing beaches in the Dominican Republic. Cool to watch. The resort has all water attractions for kids and adults; multiple pools, water slides, lazy river, kids pool and swim up bar. We, however, spent most of our time in our own swim out pool. …
We stayed at Dreams Macoa and had a good time. The rooms were well out together and very clean. Would definitely recommend the extra money for preferred club as there’s lots of extras that you get. Our butler Tony, was the best and made sure all our needs were met. He responded quickly to messages and went out of his was way to make sure we hade everything thing we needed. Our stay here was a breeze and Tony made it unforgettable experience. Thank you Tony!
Currently on our third day out of eight and we absolutely love it. I really don't know what other people coming about. We chose to upgrade to the preferred club and the attention to detail is outstanding. Our butler is Alejandro. He is super quick to answer our messages and questions and always very happy to help. The employees here work very hard and always in a great mood. Food is not bad but not excellent. I did not enjoy the Japanese hibachi and the buffet at.lunch served some breakfast leftovers. But the breakfast at the preferred restaurants were great. Shout out to Yocaima for excellent service. Beach isn't as fantastic as I thought it would be. There are lots of large rocks as you walk in and they're not usually noticible so you will get scratched on them due to the strong current and waves. There are lots of vendors that hassle you but we have to option to enjoy the beach in the preferred club section which the vendors cannot access. Drinks are great and in large glasses. Entertainment is pretty good too. LOVE the Coco coffee shop, open 24h. Great coffee and ice cream. The food truck tacos were alright. Nothing to rave about. …
This place was an absolute blast to stay at. My now wife and I got married there on 9/24. The staff was excellent especially our butler Ugery. He was on top of things. I didn’t hesitate to ask and he had the job done by the time we got back to the room. When we needed something last minute he made it happen with zero questions asked. We will definitely request him on our next visit. Again the place was awesome and the staff even better. Thank you again Ugery for making it so easy to work with !
We booked our family stay with adults and 1 child. A family trip. It was excellent! From the airport transfer to our checkin, Heriberto was immediately there to help us get our vacation started. We had many options for food, and being gluten free / celiac, he was able to provide us a letter that immensely helped bridge any language gap at meals. Manuel, a head server, even often remembered that I was gluten free when he would serve us at different meals throughout the week. Our chef at Himitsu (Japanese) was Jesus and he was sooo attentive to my gluten free needs. Francisco ensured that we all stayed Happy Happy (no happy no food). Each bar was great; but especially the espresso martinis at the lobby bar and the two wonderful ladies as bartenders in the Preferred Club Bar. They were fantastic with our requests! Coffee specials at Coco’s were our favorites - I would recommend a cappuccino with cinnamon and sugar! The staff couldn’t be any nicer at all points around the resort - Alexandra (hostess) and Yocaima (server) made our little guy feel soooo welcome! All around the resorts were fist bumps, high fives, and cheery welcomes! So many pools to choose from throughout the stay - we chose to stay by the main pool overlooking the beach because of the music, entertainment, and attentive staff and bars. Family friendly and highly entertaining. There were plenty of other pools though if you’re looking for a quieter relaxed feel. My nephew LOVED the water park and the lifeguards were incredible - Elias made him feel like a rockstar! The adults in our group enjoyed the slides as well. Night entertainment was outstanding- a variety of shows with incredible dancers, singers, acrobatics, and a new theme each night. I would highly recommend this trip. You’ll come away with many memories and truly embrace the interactions with staff and other guests - you can tell all are happy to be here and then you’ll also let your worries fade away!…
A wonderful family vacation. Amazing how quickly the resort recovered from the hurricane. Food was good enough and the staff was simply amazing. Kudos to our butler, Heriberto and also to Yocaima, Randy, Alexandra, Elias 1&2 and many others. Learn a little Spanish, tip the people who go above and beyond. Remember you are in the islands, on vacation, roll with the imperfections and have a great time. Our family of 7 sure did.
We had an absolutely amazing trip! Heriberto was our Butler and he was the best! There were seven of us that traveled together and everything was so lovely. My son, 5 years old, had so much fun. The staff was incredible with him. There were so many people that made our experience special. Just to name a few Yocaima, Alexandra, Jesus, Francisco, Elias (lifeguard and waiter), Ramon, Manuel, Randy, and Eufebio. I would highly recommend for families. We will return!
From the time we checked in to the time we left, we received nothing but excellent service. Our butler Heriberto went above and beyond to my our trip amazing. Our room was always cleaned. The food was amazing at every restaurant we went too. The best part of our whole trip was the people that works here. I did not meet anyone that wasn’t nice any happy to help!! We will be back very soon.
We picked this hotel to celebrate my sons birthday and sooo glad we did! We had the Best Butler his name was Domingo he just delivered from the start. He made sure the room was decorated and kept checking in with me to make sure he wasn’t in the room—once we returned it was All A Great Surprise! He included a small cake too he just covered it All.. Domingo made it Very Special for us Thanks Again!!
Shout out to all the amazing preferred club staff: Alejandro, Francisco, Omar, Yrani, Heriberto, Jose, Juan Carlos, Raphael and Alexis! They made my family vacation memorable. We started off at a horrible resort and within 2 days changed to Dreams Macao. They greeted us with smiles everyday, always very attentive to anything that we needed and made sure we knew of all the events happening. The room was spacious and clean. The food was great with many of private dining to chose from for those in preferred club and the entertainment for those of all ages was good. Thank you to all that made our stay spectacular!