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Excellence Punta Cana

13,653 reviews
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Traveller (14949)
Pool & Beach (3752)
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Overview
  • Excellent67%
  • Very good21%
  • Average7%
  • Poor3%
  • Terrible2%
Travellers talk about
“lobster house”(1,841 reviews)
“cascade pool”(671 reviews)
“the grill”(1,730 reviews)
Free Internet
Free Parking
Breakfast included
Beachfront
Pool
Non-Smoking Rooms
Restaurant
4.5 Star Hotel
All hotel details
Offers from Excellence Punta Cana
Special Offer: On Sale! Up to 51% Off
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Reviews (13,653)Write a Review
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2,805
975
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286
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8,636
2,805
975
414
286
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All reviewslobster housecascade poolthe grillchez isabelleour honeymooncafe kafeflavor marketmartini barlas olasred flagshorseback ridingswim up barsax playermini barfrench restaurantbug sprayride from the airport
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6,141 - 6,145 of 13,116 reviews
Reviewed 20 November 2013

Just returned from our 7 day stay. Just what you would expect in a tropical resort and better! The staff is so friendly and helpful, it truly makes this hotel special. The pool meanders thru the property so you can have quiet time at the...More

3  Thank Boston290
Reviewed 20 November 2013

Please take this review with a grain of salt, for the one thing I learned from reading other reviews is that what people want and expect can be totally different. With that said, I read dozens of reviews before we left for the Excellence Punta...More

8  Thank Mulligan09
Response from Excellence_Group, Community Manager at Excellence Punta CanaResponded 27 November 2013

Thank you very much for taking your time to share with all of us this review, your feedback is very important for us and it is our regret that we were not able to exceed your expectations, although many travelers find Excellence Punta Cana to...More

Reviewed 19 November 2013

Just returned from 'Excellence Punta Cana'. Our 3rd visit to this resort and somehow they manage to make each visit more special than the last. The property is secluded and offers couples the opportunity to mingle with other couples or complete privacy. The choice is...More

3  Thank john o
Reviewed 19 November 2013

We stayed here nov 6-12. Originally we had booked a master suite via our travel agent. As departure approached it was obvious the renovations would not be complete, but we were not disappointed and upgraded to an excellence club room in block 10, on the...More

6  Thank iamtheone
Reviewed 18 November 2013

This is an honest and lengthy review of our two weeks at Excellence Punta Cana between 15th and 29th October 2013. The things we loved and hated the excellent and the terrible. We had high hopes for this resort having previously stayed at the Excellence...More

11  Thank JoWSwansea
Response from Excellence_Group, Community Manager at Excellence Punta CanaResponded 27 November 2013

First and foremost we would like to thank you for taking the time to bring this discontent to our attention. We certainly thank you for adding very generous remarks of the positive sides of your vacation. We recognize that our staff plays a valuable role...More

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About
Amenities
Top amenities
Room Service
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Beachfront
Free Internet
Free Parking
Bar/Lounge
Breakfast included
Spa
Hotel Amenities
Room Service
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Airport Transportation
Dry Cleaning
Banquet Room
Conference Facilities
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Tennis Court
Spa
Casino and Gambling
Hot Tub
Adult pool
Outdoor pool
Details
Price range
US$267 - US$601 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Punta Cana
#10 Casino Hotel in Punta Cana
#13 Spa Hotel in Punta Cana
#13 Top resorts Hotel in Punta Cana
#14 On the Beach Hotel in Punta Cana
#15 Luxury Hotel in Punta Cana
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$267 - US$601 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Punta Cana
#10 Casino Hotel in Punta Cana
#13 Spa Hotel in Punta Cana
#13 Top resorts Hotel in Punta Cana
#14 On the Beach Hotel in Punta Cana
#15 Luxury Hotel in Punta Cana
Room types
Suites, Non-Smoking Rooms
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Traveller (14949)
Pool & Beach (3752)
Room & Suite (2385)
Dining (1006)
Amenities (149)
Business Centre & Event Rooms (70)
Family and Play Areas (58)
Restaurants and Bars (PRE-RENOVATION) (43)
Questions & Answers
Ask a question
daisy031
16 February 2018|
AnswerShow all 2 answers
Response from Ms123456 | Reviewed this property |
Only you can decide how much weight you will give to the bad reviews. As with almost any hotel, the good reviews far outweigh the bad. And I can guarantee that you will see the same complaints in reviews for all the other... More
0
Votes
michael s
15 February 2018|
AnswerShow all 3 answers
Response from OntarioSusieq | Reviewed this property |
Hi Michael, We were back in December after the resort recently reopened. Where we used to go for lunch(the Grill) is now Oregano. The lunch menu is somewhat similar but with some Italian dishes added. The buffet and lunch on... More
0
Votes
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Room Tips
"I would recommend the Club level."
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"to avoid stubbing our toes on the large mirror we moved it to the wall behind the jacuzzi bath."
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"not aware of any bad rooms"
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"ocean view"
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