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Excellence Punta Cana

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Traveller (15342)
Pool & Beach (3931)
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Overview
  • Excellent67%
  • Very good21%
  • Average7%
  • Poor3%
  • Terrible2%
Travellers talk about
“cascade pool”(680 reviews)
“the grill”(1,770 reviews)
“chez isabelle”(746 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast included
Beachfront
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
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Reviews (13,979)
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Traveller rating
8,863
2,860
995
421
290
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8,863
2,860
995
421
290
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All reviewscascade poolthe grillchez isabellelobsterour honeymoonflavor marketmartini barlas olashorseback ridingswim up barsax playerfrench restaurantbug sprayred flaggreeted with champagneride from the airportother resorts
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6,291 - 6,295 of 13,429 reviews
Reviewed 9 January 2014

As we prepare for our seventh vacation at the Excellence Punta Cana, I remember the impression the resort made on us the first time we arrived five years ago. It felt like we had walked into a dream. Its palatial, polished marble interior, superb, eclectic...More

3  Thank MaryDC3471FG
Reviewed 9 January 2014

My wife and I stayed at a The Excellence Punta Cana from 12/30/13 to 1/4/14 for our honeymoon. The grounds and all the common buildings are beautiful. The rooms and those buildings are a little dated but are still nice enough. The mattresses are very...More

4  Thank Brian E
Response from Excellence_Group, Community Manager at Excellence Punta CanaResponded 25 January 2014

Thank you very much for taking your time to share with all of us this review, your feedback is very important for us and it is our regret that we were not able to meet your expectations since one of our main objectives is the...More

Reviewed 9 January 2014

This was our first stay at this Excellence. We have stayed, for many years, at two other Excellence properties in Mexico. We chose Punta Cana this year because we felt that we would experience better weather than we have previously in Mexico. The weather did...More

6  Thank kathy22192
Response from Excellence_Group, Community Manager at Excellence Punta CanaResponded 24 January 2014

Thank you very much for taking your time and sharing your experience with us. All our Excellence Resorts are designed with a different personality, but always with the same high standards. We regret that we were not able to meet your expectations since one of...More

Reviewed 9 January 2014

My fiance and I went to the resort on dec 10 came back 17. It was amazing we will definitely go back there again.. When we arrived at the airport there was a free shuttle that took us to the resort it took 25 min....More

3  Thank rochdale1431
Reviewed 8 January 2014

This was our 5th all-inclusive vacation, twice in Riviera Maya, twice in Jamaica and now in Punta Cana. The biggest plus for this Excellence was the unbelievable friendliness and service of its employees. #1 on our list was Roberto Puello/Guest Service Mgr. (I took his...More

4  Thank joeandevelyn
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About
Amenities
Top amenities
Room Service
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Beachfront
Free Internet
Free Parking
Bar/Lounge
Breakfast included
Spa
Hotel Amenities
Room Service
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Airport Transportation
Dry Cleaning
Banquet Room
Conference Facilities
Breakfast Available
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Tennis Court
Spa
Casino and Gambling
Hot Tub
Adult pool
Outdoor pool
Details
Price range
US$251 - US$555 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Punta Cana
#8 Casino Hotel in Punta Cana
#12 Spa Hotel in Punta Cana
#12 On the Beach Hotel in Punta Cana
#12 Top resorts Hotel in Punta Cana
#13 Luxury Hotel in Punta Cana
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$251 - US$555 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Punta Cana
#8 Casino Hotel in Punta Cana
#12 Spa Hotel in Punta Cana
#12 On the Beach Hotel in Punta Cana
#12 Top resorts Hotel in Punta Cana
#13 Luxury Hotel in Punta Cana
Room types
Suites, Non-Smoking Rooms
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Traveller (15342)
Pool & Beach (3931)
Room & Suite (2518)
Dining (1134)
Amenities (130)
Business Centre & Event Rooms (70)
Family and Play Areas (58)
Questions & Answers
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Danielle H
22 April 2018|
AnswerShow all 2 answers
Response from michael s | Reviewed this property |
No....only true terrace pool is the upper cascade....serving only rooms 1001-1004 and 2001-2004....plunge pools are private.....building 14.... and EC buildings 1-3...oceanfront...
0
Votes
Lisa S
22 April 2018|
AnswerShow all 4 answers
Response from michael s | Reviewed this property |
Hey...I'm 70.....great resort....lots of dancing....
0
Votes
Hayley H
22 April 2018|
AnswerShow all 2 answers
Response from jen181735 | Reviewed this property |
I ordered it to my room a couple times. Had it at several bars and restaurants. They have a station at kitchen table to make mimosas. It isn't super sweet. And I always just asked for champagne. Never had an issue.
0
Votes
Room Tips
"We were in building six-a wonderful location to access about everything. You do overlook the swim up bar..."
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"I don't think there is a bad room, although not all are ocean view."
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"Really liked the Sea view room but cascade pool rooms may be quieter"
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"We didn't have a view of the ocean but had a mountain view which was beautiful"
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