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Sirenis Punta Cana Resort Casino & Aquagames

9,006 reviews
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Traveller (10797)
Pool & Beach (2294)
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Overview
  • Excellent38%
  • Very good30%
  • Average16%
  • Poor9%
  • Terrible7%
Travellers talk about
“tropical suites”(119 reviews)
“jade restaurant”(66 reviews)
“aqua park”(78 reviews)
Internet
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
Restaurant
3.5 Star Hotel
All hotel details
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Rooms
29 Jan30 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (9,006)Write a Review
There are newer reviews for Sirenis Punta Cana Resort Casino & Aquagames
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All reviewstropical suitesjade restaurantaqua parktwo swim up barsa la carte restaurantsanimation teamjames bondbbq on the beachpool bardominican republicsaona islandlobster dinnerbuffet restaurantthemed restaurantsfantastic holidaysteaktwo double beds
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11 - 15 of 4,889 reviews
Reviewed 1 week ago

For the fourth consecutive year, we spent Christmas week at this hotel. The Apple Vacations/Amstar folks greet you at the airport and make sure you and your luggage get to the hotel quickly. When we arrived we were greeted by (Super) Tony, Franklin and Abel,...More

4  Thank Lawrence J. L
Response from Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & AquagamesResponded 1 week ago

Hello Lawrence J. L, First of all, thank you for choosing again your stay with us at Sirenis Punta Cana Resort & Aquagames. We are very happy to know that you enjoyed your stay once again at our resort; comments like yours, motivate all our...More

Reviewed 1 week ago

We stayed over the new year holiday. The new rooms are gorgeous and spacious for a family of four. This is by far one if not the largest resort we have stayed at. The pool also runs from one side of the resort to the...More

Thank ashley g
Response from Aquagames, ASSISTANT MANAGER at Sirenis Punta Cana Resort Casino & AquagamesResponded 1 week ago

Hello ashley g, On behalf of the managers and staff of Sirenis I would like to thank you firstly, for entrusting us to make this a fantastic week, and also for highlighting some of the individuals that played a significant role in making this experience...More

Reviewed 1 week ago

This is at best a 3 star resort. Really bad services. The bathroom and bathtub were just terrible. Bad smell in the hallways and room. The keys to the door stopped working frequently. We had to ask reception multiple times to reprogram our room keys....More

2  Thank Eugenia L
Response from Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & AquagamesResponded 1 week ago

Hello Eugenia L, Thank you for taking the time to share your feedback with us. We at Sirenis treat all of our guests' comments with high importance and are constantly striving to improve the service we offer here at the resort. I´m very sorry to...More

Reviewed 2 weeks ago

My daughter and I stayed at the Sirenis Hotel in Punta Cana in the Dominican Republic in December 2017. This was our first time to the country and we were very much looking forward to spending our vacation at this hotel . On arriving after...More

Thank dihallett
Response from Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & AquagamesResponded 1 week ago

Hello dihallett, First of all, thank you for choosing again your stay with us at Sirenis Punta Cana Resort & Aquagames. We are very happy to know that you enjoyed your stay once again at our resort; comments like yours, motivate all our staff to...More

Reviewed 2 weeks ago

My daughter had left some jewellery on her nightstand when a matinence guy came in to fix our bed. We went outside to the corridor when they were in fixing it and then suddenly her necklace was not there. We were not quick to blame...More

7  Thank rebekahmay
Response from Aquagames, ASSISTANT MANAGER at Sirenis Punta Cana Resort Casino & AquagamesResponded 2 weeks ago

Hello rebekahmay, First of all, I would like to thank you for taking the time to provide us with your feedback on your recent stay at Sirenis Punta Cana. Please accept my heartfelt apology for the incident you described above and the considerable annoyance it...More

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About
Amenities
Top amenities
Pool
Beachfront
Room Service
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Breakfast included
Spa
Hotel Amenities
Room Service
Breakfast included
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Spa
Casino and Gambling
Tennis Court
Outdoor pool
Details
Price range
US$185 - US$365 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#43 Casino Hotel in Punta Cana
#45 Romantic Hotel in Punta Cana
#63 Top resorts Hotel in Punta Cana
#67 On the Beach Hotel in Punta Cana
#67 Spa Hotel in Punta Cana
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$185 - US$365 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#43 Casino Hotel in Punta Cana
#45 Romantic Hotel in Punta Cana
#63 Top resorts Hotel in Punta Cana
#67 On the Beach Hotel in Punta Cana
#67 Spa Hotel in Punta Cana
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (10797)
Pool & Beach (2294)
Room & Suite (1250)
Dining (630)
Hotel & Grounds (6170)
Bathroom (302)
Family and Play Areas (224)
Business Centre & Event Rooms (20)
Questions & Answers
Ask a question
LaurenNluke
13 January 2018|
AnswerShow all 5 answers
Response from Amelia V | Reviewed this property |
When we were at the end of oct- beginning of nov and half the resort was under renovations. Our room and our friends’ room was not renovated. So, I think you have chances to get an old room.
1
Vote
Dawn F
10 January 2018|
Answer
Response from luvtravol | Reviewed this property |
Hello, we were there for Chirstmas 2017. The Tropical side of the resort is almost fully renovated. and then they will be starting the cocotal side. I would think that they should be done by next Christmas. We had a great... More
0
Votes
Room Tips
"Rooms do not fit families or 5 you need two...or better yet a different resort"
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"stay away from the beach side. Book the tropical side of the resort."
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"Check your room first then move in !_!"
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"pay the upgrade for the family suite worth the $25."
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