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Sirenis Punta Cana Resort Casino & Aquagames

08/05/2017 09/05/2017
1 room 2 adults 0 children
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8,402 Reviews from our TripAdvisor Community

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There are newer reviews for Sirenis Punta Cana Resort Casino & Aquagames
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Showing 4,584: English reviews
Montreal
Reviewed 6 August 2015

My family traveled to Sirenis June 26 to July 10th 2015 and had the worse vacation ever!! We were traveling in a group of 7 and have been to several resorts over the last 10 years. We had problems from the very start.Positive thing was no waiting time to check in: We were separated by buidings, we were in building...

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Helpful?
8Thank myangel
Aquagames, Guest Service at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi myangel, Thank you for taking the time to write your review. I’m sorry to hear the hotel didn’t meet your expectations during your trip. Your comments will definitely help us improve our services. Please don’t hesitate to write me at infodominicana@sirenishotels.com if you want to discuss these issues in more details. If you come back to Punta Cana in...

Annapolis, Missouri
Reviewed 5 August 2015

My family and friends traveled to Sirenis at the end of July and had the worse vacation ever!! We were traveling in a group of 17 and have been to several resorts over the last 10 years. We had problems from the very start. It took an extremely long time to check in because the front desk was having problems...

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6Thank rublesherry13
Aquagames, Guest Service at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi rublesherry13, Thank you very much to have taken the time to share your feedback with us. I will definitely take it for future improvements of our resort as we are constantly working on improving our services and amenities. Regarding the themed restaurants, they are not empty. In each restaurant we have 4 services every evening. During the first service...

Reviewed 5 August 2015

Lovely resort,great beach,huge pool and beautiful grounds. Our rooms in block I were in a fantastic location ,close to the pool and beach . They were clean and in a good condition . Food was good the Japanese restaurant was our favourite ,we didn't like the queueing in the buffet restaurants. Staff were exceptional ,always happy to help and very...

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Helpful?
11Thank Jill C
Aquagames, Guest Service at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi Jill C, Thank you for your great comments. I’m glad to hear you guys had a great vacation at our Resort. Our whole team is working very hard in insuring the quality of our services. I invite you to contact me at infodominicana@sirenishotels.com when you are planning your next vacation to our resort so I can ensure you and...

Detroit, Michigan
Reviewed 3 August 2015

My family and I have vacationed in Riviera Maya but decided to try something different and I plan on returning to Riviera Maya next year. 14 of us went to this resort and we all agreed that we would never return to this resort again!!! The food was absolutely terrible and none of it was covered! Flies and birds were...

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6Thank Julie B
Aquagames, Guest Service at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi Julie B, Thank you for taking the time to write your review. I’m sorry to hear the hotel didn’t meet your expectations during your trip. Your comments will definitely help us improve our services. Please don’t hesitate to write me at infodominicana@sirenishotels.com if you would like to discuss further or if you ever decide to come back to our...

Yantis
Reviewed 2 August 2015

Overall we were very pleased with our all inclusive vacation to this resort through RCI. The pools, beach and food more than met our expectations. The buffet food and beach was far superior to the Sirenis Resort in Cancun. The water park is an outstanding asset for this resort. The gym is also a nice option for those of us...

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12Thank Stephen C
Aquagames, Guest Service at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi Stephen C, Thank you sharing your great reviews about our staff and your memorable vacation at our resort. We work so hard to make a memorable experience for our clients that it’s nice to hear that our team’s hard work pays off. Please contact me at infodominicana@sirenishotels.com when you are planning your next vacation so I personally welcome you...

New York City, New York
Reviewed 2 August 2015

Temperature inside the room is amazing, photos were great, the spa perfect for both of us (wife and I), we had a massage together. Food is very good, especially the Japanese Restaurant and my favorite chef: Mariano. And last, the best service by my wife's cousin Manuel Baez & his girlfriend: Carleny. Consider stop at this resort for couple of...

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6Thank Manuel G
Aquagames, Guest Service at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi Manuel G, Thank you for your great comments. I’m glad to hear you guys had a great vacation at our Resort. Our whole team is working very hard in insuring the quality of our services. Please contact me at infodominicana@sirenishotels.com when you are planning your next vacation so I personally welcome you and make sure you have as much...

Birkenhead, United Kingdom
Reviewed 2 August 2015

We booked this holiday for approx same price as what we would pay for similar in Europe. We loved the Dreamliner, it definitely is the way to fly long haul. I had done my research before booking and knew the wifi was expensive and not up to much and with 2 teens (18&16) I needed wifi! Booked a device from...

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9Thank 480Jane
Aquagames, Guest Service at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi 480Jane, First of all it’s always a pleasure to receive great reviews as we work really hard to ensure our clients spend a great vacation. I will leave you my e-mail infodominicana@sirenishotels.com if you ever want to come back to our resort. It will be a pleasure meeting you and ensuring you spend another great vacation with our Sirenis...

Dunfermline
Reviewed 2 August 2015 via mobile

We're just back from a totally amazing holiday. Not sure where the negative reviews are from but We had an awesome time. From the moment we arrived to the time we went home. We were looked after from start to finish. We don't speak Spanish and we were never ignored, we actually found staff tried to speak English!! At the...

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Helpful?
8Thank Simon B
Aquagames, Guest Service at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi Simon B, Thank you for your great comments. I’m glad to hear you guys had a great vacation at our Resort. Our whole team is working very hard in insuring the quality of our services. Please don’t hesitate to write me at infodominicana@sirenishotels.com if you decide to come back in the future and I’ll do my best to make...

Blackpool, United Kingdom
Reviewed 1 August 2015

Myself and my family booked this hotel because it was my grandad's favourite hotel, he visited quite a few times, and loved it. Before our holiday we looked at many of the reviews of the hotel and felt a little apprehensive, and wondered whether we made a mistake in choosing this hotel. lots of people had been complaining! We saw...

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Helpful?
12Thank Genette H
Aquagames, Guest Service at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Dear Genette H, Thank you sharing your great reviews about our staff and your memorable vacation at our resort. We work so hard to make a memorable experience for our clients that it’s nice to hear that our team’s hard work pays off. It was great meeting you during your stay. Please don’t hesitate to write me at infodominicana@sirenishotels.com if...

Stourbridge, United Kingdom
Reviewed 1 August 2015

1st time at this resort, was very wary after reading other reviews on here, as we were travelling as a family with 2 children (aged 4 & 6) . Ignore all the moans and groans on here from previous reviewers - some people just want to moan about everything , remember your on holiday , and enjoy where you are...

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Helpful?
12Thank jugget
Aquagames, Guest Service at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Dear jugget, Thank you for your great comments. I’m glad to hear you guys had a great vacation at our Resort. Our whole team is working very hard in insuring the quality of our services. I will leave you my e-mail infodominicana@sirenishotels.com if you ever want to come back to our resort. It will be a pleasure meeting you and...

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08/05/2017 09/05/2017
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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Spa
  • Room Service
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Casino and Gambling
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Internet
Services
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Room Service

Additional Information about Sirenis Punta Cana Resort Casino & Aquagames

Address: Playas Uvero Alto | Macao Beach, Punta Cana, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: $149 - $321 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sirenis Punta Cana Resort Casino & Aquagames 3.5*
Number of rooms: 427
Reservation Options:
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Also Known As:
Sirenis Cocotal Beach Resort Casino And Spa
Sirenis Cocotal Beach Hotel Punta Cana
Sirenis Resort Punta Cana
Sirenis Cocotal Punta Cana
Hotel Sirenis Cocotal Beach
Sirenis Cocotal Resort
Hotel Style:
#42 Family Hotel in Punta Cana
#43 Casino Hotel in Punta Cana
#45 Romantic Hotel in Punta Cana
#63 Top resorts Hotel in Punta Cana
#66 Spa Hotel in Punta Cana
#67 On the Beach Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Sirenis Punta Cana Resort Casino & Aquagames staff and other travellers.
1,209 questions
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Questions? Get answers from Sirenis Punta Cana Resort Casino & Aquagames staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try for a renovated room!”
Mubber55, 24 Apr 2017 | Read review
“Cocotal Side”
  • Body fluids on couch
  • Tv...
  • Exposed wires
  • Dirty curtains
  • Exposed wires
Taylor1990, 19 Apr 2017 | Read review
“dont get a room by the lobby the large peacocks squawk and get up on the balconies”
RoxanneL267, 19 Apr 2017 | Read review
“Stay away from tropical side rooms”
inman9228, 19 Apr 2017 | Read review
“Ask for rooms M, N, O, P - They are right in the middle of the resort and closest to the pool.”
lindssw, 17 Apr 2017 | Read review
5 of 5
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*Disclaimer
Prices are for 1 room, 2 adults
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