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    Sirenis Punta Cana Resort Casino & Aquagames

    Playas Uvero Alto | Macao Beach, Punta Cana, Dominican Republic
    1 (809) 688-6490
    Hotel website
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    Lowest prices for your stay
    -- / -- / --Check In -- / -- / --Check Out
    1 room, 2 adults, 0 children
    Traveller (10390)
    Pool & Beach (2223)
    Storyboard
    Overview
    • Excellent38%
    • Very good30%
    • Average16%
    • Poor9%
    • Terrible7%
    Travellers talk about
    “tropical suites” (123 reviews)
    “steak house” (400 reviews)
    “jade restaurant” (64 reviews)
    Internet
    Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Facilities for Disabled Guests
    Conference Facilities
    Dry Cleaning
    Water Park
    Tennis Court
    Kids Club
    Housekeeping
    Casino
    Babysitting
    Private Balcony
    3.5 Star Hotel
    All hotel details
    Deals
    13 Nov14 Nov
    |
    1 room, 2 adults, 0 children
    View all 0 deals
    Write a Review
    Reviews (8,831)
    There are newer reviews for Sirenis Punta Cana Resort Casino & Aquagames
    See the most recent reviews
    Traveller rating
    Traveller type
    Time of year
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    1,521 - 1,525 of 4,794 reviews

    Reviewed 2 January 2016

    Well I will start with some travel history we have been to Cuba 15 times Jamaica 1.mexico 1 and Dominican 2 times. 1. the flight was okay but seats on the plane where narrow and uncomfortable(Air Transat) 2. The Hotel grounds where well kept and...More

    1  Thank mmmm_8
    Response from Aquagames, Assistant manager at Sirenis Punta Cana Resort Casino & Aquagames at Sirenis Punta Cana Resort Casino & AquagamesResponded 5 February 2016

    Hello mmmm_8, First of all I have to thank you for taking the time to write your review and I’m sorry to hear you didn’t have such a good vacation staying with us. Your comments will be taken into consideration in order to improve the...More

    Reviewed 2 January 2016

    We stayed at this hotel for 2 weeks.Dec11-25.Our flight was 10hrs.When we arrived at almost 10pm check in went fairly fast.We were greeted with a nice cold drink,but we were hungry.We asked about the buffet but were told it was closed and it was "snack...More

    5  Thank nameisabby
    Response from Aquagames, Assistant manager at Sirenis Punta Cana Resort Casino & Aquagames at Sirenis Punta Cana Resort Casino & AquagamesResponded 5 February 2016

    Hello nameisabby, First of all I have to thank you for taking the time to write your review, we really take it into consideration in order to improve our services. Don’t hesitate to contact me personally at assistantmngr.dr@sirenishotels.com if you want to discuss any issues...More

    Reviewed 2 January 2016

    We travelled to Serenis as a large family group over the Christmas holidays, we were all booked in on the Tropical side. Just to note, I had read all the reviews for the past 3 months and when I saw a rash of bad reviews,...More

    14  Thank Steve K
    Response from Aquagames, Assistant manager at Sirenis Punta Cana Resort Casino & Aquagames at Sirenis Punta Cana Resort Casino & AquagamesResponded 1 February 2016

    Good afternoon Steve K, Thank you very much to have taken the time to share your feedback with us. I will definitely take it for future improvements of our resort as we are constantly working on improving our services and amenities. Don’t hesitate to contact...More

    Reviewed 2 January 2016

    We were held up for about an hour and 30 minutes to simply make a reservation in the free dinning restaurants. The concierge people are so inefficient. We got caught because they tell you all sorts of stories and have all sorts of strategies to...More

    3  Thank charolaola
    Response from Aquagames, Assistant manager at Sirenis Punta Cana Resort Casino & Aquagames at Sirenis Punta Cana Resort Casino & AquagamesResponded 1 February 2016

    Good afternoon charolaola, We thank you very much for your review from our last holiday at our resort. We will make sure all your comments are taken into consideration in order to improve our services. I’m happy to hear you liked the food, service of...More

    Reviewed 2 January 2016

    One of my worse vacations ever. Service over the phone – very bad. Every single time we called they couldn’t locate our reservation Reception Service – the check-in process took over an hour. We arrived at 4 PM, yet our rooms were not ready yet....More

    3  Thank jonjon265
    Response from Aquagames, Assistant manager at Sirenis Punta Cana Resort Casino & Aquagames at Sirenis Punta Cana Resort Casino & AquagamesResponded 1 February 2016

    Good afternoon jonjon265, First of all I have to thank you for taking the time to write your review and I’m sorry to hear you didn’t have such a good vacation staying with us. Your comments will be taken into consideration in order to improve...More

    Dreams Punta Cana Resort & Spa
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    The Reserve at Paradisus Punta Cana
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    Sensatori Resort Punta Cana
    1,124 reviews
    #1 of 5 hotels in Uvero Alto
     
    About
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Spa
    • Hotel Amenities
    • Room Service
    • Breakfast included
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Casino and Gambling
    • Tennis Court
    • Outdoor pool
    Details
    • Price range
    • US$152 - US$439 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #42 Family Hotel in Punta Cana
    • #43 Casino Hotel in Punta Cana
    • #45 Romantic Hotel in Punta Cana
    • #63 Top resorts Hotel in Punta Cana
    • #67 Spa Hotel in Punta Cana
    • #67 On the Beach Hotel in Punta Cana
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 427
    • Reservation Options
    • TripAdvisor is proud to partner with TravelUp, Booking.com, Expedia, Hotels.com, Evoline ltd, Travelocity, TripOnline SA, Cancelon, Orbitz, Hotwire and Cheap Tickets so you can book your Sirenis Punta Cana Resort Casino & Aquagames reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Dominican Republic >
    • La Altagracia Province >
    • Punta Cana
    • Also Known As
    • Sirenis Cocotal Beach Resort Casino And Spa ,
    • Sirenis Cocotal Beach Hotel Punta Cana ,
    • Sirenis Resort Punta Cana ,
    • Sirenis Cocotal Punta Cana ,
    • Hotel Sirenis Cocotal Beach ,
    • Sirenis Cocotal Resort
    Add Photo Photos
    Traveller (10390)
    Pool & Beach (2223)
    Room & Suite (1203)
    Dining (617)
    Hotel & Grounds (5913)
    Bathroom (292)
    Family and Play Areas (215)
    Business Centre & Event Rooms (20)
    Nearby
    The Reserve at Paradisus Punta Cana
    5,324 reviews
    20.55 km away
     
    Breathless Punta Cana Resort & Spa
    9,840 reviews
    1.41 km away
     
    Dreams Punta Cana Resort & Spa
    11,524 reviews
    2.23 km away
     
    Sensatori Resort Punta Cana
    1,124 reviews
    2.60 km away
     
    Nearby Restaurants
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    Gabi Beach
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    christinak593
    20 October 2017|
    Answer
    Response from Maryios |
    Depends on your travel agent and concierge and as far as I know you book the day after you arrive
    0
    Votes
    jax944
    19 October 2017|
    AnswerShow all 2 answers
    Response from 289cookie | Reviewed this property |
    HI, They have pool towels which you pick up down by the pool. You give them your water park card and they give you a blue towel and you can change it as much as you want! We changed ours at the end of each day and you can... More
    0
    Votes
    Lisa F
    16 October 2017|
    AnswerShow all 2 answers
    Response from Rochelle A | Reviewed this property |
    My entire response didn't post.... I would contact your members care executive about having a renovated room I think they have more authority to get things done for members. If you are not an SPT member I would contact the... More
    0
    Votes
    Room Tips
    "Request a recently renovated room"
    Read review
    "get close to lobby"
    Read review
    "G Block and third floor rooms give a great view"
    Read review
    "Block M balconies face a garden and access road, the sun is on the balcony in the morning."
    Read review
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