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Sirenis Punta Cana Resort Casino & Aquagames

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7,902 Reviews from our TripAdvisor Community

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There are newer reviews for Sirenis Punta Cana Resort Casino & Aquagames
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Showing 4,327: English reviews
Toronto, Canada
1 review
Reviewed 25 March 2015

My daughter April & bfriend are staying @ Barcello Punta Cana Mar 27-Apr 3 and would like to check out the Sirenis P C Casine & Aquagames as we would like to book for 6 adults & 6 children Oct 2015. Is this possible? She needs to know when you are on duty at the Resort so she could meet... More 

Helpful?
Thank Chris K
St. John's, Canada
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 24 March 2015

Just spent march 16-23 there. Had a grand time. The resort is probably not what it use to be but the staff were working hard to make it a good experience. My one huge comp!ain't was the vacation provider. Airtransat failed to notify the resort of a weather delay and our rooms were canceled when we arrived. We were then... More 

Helpful?
5 Thank Leroy p
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi Leroy p, First of all thank you for choosing our resort as your vacation destination. I’m happy to hear you enjoyed your stay in general and I’m sorry to hear about what happened with your vacation provider. I will leave you my e-mail assistantmngr.dr@sirenishotels.com if you ever want to come back to our resort. It will be a pleasure... More 

Thunder Bay, Canada
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 March 2015

Love the hold ambience of the Hotel. Second week of March weather was excellent. traveled with Transit...door to door service from our ground transportation to hotel and return on-time. We had Cecil, Lucien and Ann ..great Customer service. Buffet food was excellent from breakfast to dinner and Beach Snack Bar b Que..Ana was our breakfast and lunch server and always... More 

Helpful?
Thank mjlander
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi mjlander, Thank you sharing your great reviews about our staff and your memorable vacation at our resort. We work so hard to make a memorable experience for our clients that it’s nice to hear that our team’s hard work pays off. I’ll definitely pass on your comments to all staff mentioned. I will leave you my e-mail assistantmngr.dr@sirenishotels.com if... More 

O'Fallon, Illinois
1 review
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 23 March 2015

We stayed at the Sirenis Resort from Thursday March 19 to Sunday March 22. After reading the reviews of this resort, I was a little hesitant about booking it for myself, my boyfriend, and two friends of ours. Luckily, I decided to book the trip anyway - as the price was amazing for the quality! We did have some letdowns,... More 

Helpful?
14 Thank Katlyn K
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi Katlyn K, Thank you for your great comments. I’m glad to hear you guys had a great vacation at our Resort. Our whole team is working very hard in insuring the quality of our services. Thank you also for taking the time to share your feedback with us. I will definitely take it for future improvements of our resort... More 

Outaouais
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 March 2015

We went as a family, we have three kids age 7, 11 and 13. They had a blast at aqua games wich was free of charge. The grouds are immaculate, a lot of flowers and tropical plants, very well kept. The pools were dirty and the water was not clear. Loved the beach and lots of loudgers all day long.... More 

Helpful?
1 Thank RHLOutaouais
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi RHLOutaouais, First of all thank you for taking the time to write your review. I’m glad to hear you enjoyed your stay with us in general. As per your other comments, they will help us improve the quality of the services we offer. Don’t hesitate to contact me personally at assistantmngr.dr@sirenishotels.com if you want to discuss any issues or... More 

1 review
Reviewed 23 March 2015

Sirenis was a great resort overall. My six friends and I had a great time during spring break. The employees were nothing but generous and made the vacation better then we expected. The drinks were great and our favorite bar was the pool bar. Jonathan and Sophie were great bartenders and entertained us the whole time. Because of them Sirenis... More 

Helpful?
Thank Mari_mehn
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi Mari_mehn, Thank you for your great comments. I’m glad to hear you and your friends had a great vacation at our Resort. Our whole team is working very hard in insuring the quality of our services. I will leave you my e-mail assistantmngr.dr@sirenishotels.com if you ever want to come back to our resort. It will be a pleasure meeting... More 

Halifax
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 23 March 2015

I stayed at the Tropical Suites and enjoyed my vacation very much. The rooms were nice and I found the food good. I found the staff very friendly especially at the Pergola Lobby bar. Palocco and Salserine are great bartenders but my favorite was Pascual. Always friendly with a wonderful smile. I also have to mention that Carmine is a... More 

Helpful?
Thank Barb S
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi Barb S, First of all it’s always a pleasure to receive great reviews as we work really hard to ensure our clients spend a great vacation. I will definitely pass on your comments to the employees mentioned. I invite you to contact me at assistantmngr.dr@sirenishotels.com when you are planning your next vacation to our resort so I can ensure... More 

england
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 21 March 2015

We have had a lovely time here,the complex is so nice,the staff are so friendly and helpful especially MIRIAN in the main buffet,she looked after so much,the main restaurants were nice especially route66. It is a place more for families we would of loved to take our family there.thankyou to all the staff there for making our holiday good 😀😀😀😀

Helpful?
3 Thank sharonjames1965
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi sharonjames1965, Thank you sharing your great reviews about our staff and your memorable vacation at our resort. We work so hard to make a memorable experience for our clients that it’s nice to hear that our team’s hard work pays off. I invite you to contact me at assistantmngr.dr@sirenishotels.com when you are planning your next vacation to our resort... More 

Halifax, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 21 March 2015

THE GOOD: Service - Better service here than in a couple of 5 star resorts I’ve stayed in elsewhere. Hassle-free and quick check-in and check-out. Never long waits for drinks or food. Waiters delivering drinks on the beach. Questions and concerns were dealt with efficiently and promptly. We even got a 4th a la carte booking, just by asking. Hard... More 

Helpful?
20 Thank LeanneinHalifax
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi LeanneinHalifax, First of all thank you for taking the time to write your review. I’m glad to hear you enjoyed your stay with us in general. As per your other comments, they will help us improve the quality of the services we offer. Please don’t hesitate to write me if you want to discuss your situation further at assistantmngr.dr@sirenishotels.com... More 

Toronto, Ontario
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 21 March 2015

This is a great place for family's with children of all ages. Good food and drinks. There are no life guards around the pool areas, the two pool side bars are keep very busy, pool area is kept clean. Just a short walk to the sandy beach and the lovely ocean, where sunbathers seem to forget it is a family... More 

Helpful?
3 Thank IreneET
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi IreneET, It’s really great to hear you had a nice vacation with us. It really reflects the effort of our whole team to make sure our visitors have a great time and feel at home. Please don’t hesitate to write me at assistantmngr.dr@sirenishotels.com if you decide to come back in the future and I’ll do my best to make... More 

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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Spa
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Casino and Gambling
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Breakfast
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Sirenis Punta Cana Resort Casino & Aquagames

Address: Playas Uvero Alto | Macao Beach, Punta Cana, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: $201 - $417 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sirenis Punta Cana Resort Casino & Aquagames 3.5*
Number of rooms: 427
Reservation Options:
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Also Known As:
Sirenis Cocotal Beach Resort Casino And Spa
Sirenis Cocotal Beach Hotel Punta Cana
Sirenis Resort Punta Cana
Sirenis Cocotal Punta Cana
Hotel Sirenis Cocotal Beach
Sirenis Cocotal Resort
Hotel Style:
#39 Casino Hotel in Punta Cana
#42 Family Hotel in Punta Cana
#45 Romantic Hotel in Punta Cana
#55 Top resorts Hotel in Punta Cana
#56 Spa Hotel in Punta Cana
#58 On the Beach Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Sirenis Punta Cana Resort Casino & Aquagames staff and other travellers.
1,029 questions
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Questions? Get answers from Sirenis Punta Cana Resort Casino & Aquagames staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms look good to me....”
 of 5 bubbles RobA664, 2 Dec 2016 | Read review
“try another hotel”
 of 5 bubbles stephenp1, 2 Dec 2016 | Read review
“Tip the check in staff for a better room at check in.”
 of 5 bubbles 227traciep, 30 Nov 2016 | Read review
“Lots of windows in rooms, great view!”
 of 5 bubbles hacienda5779, 30 Nov 2016 | Read review
“Do not go to this resort. Filthy, dirty, uncaring staff.”
 of 5 bubbles garydI6125BK, 26 Nov 2016 | Read review
5 of 5
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