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Grand Palladium Palace Resort Spa & Casino all Inclusive

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Avda. Francia S N Playas de Bavaro Higuey, Punta Cana 23000 Dominican Republic
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (6869)
360
Panoramas (22)
Videos (2)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 25/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Grand Palladium Palace Resort Spa & Casino all Inclusive
Updated 25/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#30 of 149 hotels in Punta Cana
Location
Cleanliness
Service
Value
GreenLeaders Platinum level
The Grand Palladium Palace Resort Spa & Casino enjoys a privileged sea-front location on the renowned Playa Bavaro. The resort, located on a sprawling estate of lush tropical vegetation and a coconut plantation, is next to the Grand Palladium Bavaro Resort & Spa and the Grand Palladium Punta Cana Resort & Spa. The facilities of these adjoining resorts are open to guests of the Grand Palladium Palace Resort Spa & Casino.
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Room & Suite (995)995
Full view
Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Casino and Gambling
Babysitting
Secured parking
Wifi
Hot bath
Pool / beach towels
Adult pool
Outdoor pool
Private pool
Fitness / spa changing rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Snack bar
Swimup bar
Poolside bar
Diving
Snorkelling
Tennis court
Aerobics
Darts
Entertainment staff
Evening entertainment
Fishing
Karaoke
Table tennis
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Safe
VIP room facilities
Minibar
Refrigerator
Flatscreen TV
Iron
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Green
Languages Spoken
English, French, Russian, Spanish and 1 more
Hotel links
Special Price:EXTRA SAVING: 5% OFF!
9,740Reviews1,250Q+A100Room tips
Traveller rating
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Popular mentions
frankgD1807HK wrote a review Feb 2021
New York City, New York1 contribution
It was difficult to relax when our Tv didn’t work the maintenance people would constantly be in our room either for the TV or the toilet getting clogged our shower constantly leaked all over the room we had the floor with extra towels. The dinner themes restaurant was okay the food ordered was always wrong the wait was always long and the food was always cold. Every day you would get harassed by employees trying to sell you spa packages scuba excursion and other packages “everyday more than twice a day”. One day a sales person waited for us to come out the room to go to breakfast to try to sell us some sort of time shares for 15 grand. I wasted 4 hrs of my vacation on this time wasted sale. It was horrible never again. I’m on vacation man.
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Review collected in partnership with this hotel
Date of stay: February 2021
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56Erik56 wrote a review Feb 2021
Trnava, Slovakia1 contribution
Really good hotel, nice staff, good services and food. Sadly lot of restaurants are closed due to Covid. A lot of fun with Condtantinos in daily activities. Nice beach, white sand. Sometimes beach boys was little dissapointing but that doesnt matter
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Review collected in partnership with this hotel
Date of stay: February 2021
Value
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Response from Gelson Zorrilla, Atención al cliente/recepción at Grand Palladium Palace Resort Spa & Casino all Inclusive
Responded today
Dear 56Erik56, Thank you so much for your awesome review! It makes us truly happy to learn that you enjoyed your time with us and we succeeded in achieving your satisfaction. Comments like yours motivate us to keep doing our best every day to improve in all aspects and deliver an excellent service to our guests. Indeed, given the size of the Resort, some of our facilities are closed due to the pandemic, so we offer our sincere apologies and we hope to be able to return to normal as soon as possible. We look forward to your next visit. Our best regards! Gelson Zorrilla Hospitality Manager
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Ken S wrote a review Feb 2021
2 contributions1 helpful vote
We have been to Punta Cana four times over the past few years and stayed at the Grand Palladium three of those times. While only the Palace and TRS were open due to the decreased volume from Covid, we had another wonderful experience. Even though vaccinated, there was never a time that we felt unsafe or at risk of Covid transmission. The pool and beach were not crowded and we received our usual extraordinary service from William at the pool bar. He makes everyone he meets and serves feel special and like they are a part of his family. The food was great as per usual, but it would have been helpful if it was explained to us that the Poseidon restaurant was converted to a different specialty restaurant on each night instead of the specialty restaurants being open in their normal locations. We will continue to come back and stay at this wonderful property in the future.
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Date of stay: February 2021
Cleanliness
Service
Sleep Quality
Room Tip: Swim up suites are well worth the extra amount.
See more room tips
1 Helpful vote
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Response from María Rizzi, Otros at Grand Palladium Palace Resort Spa & Casino all Inclusive
Responded 3 days ago
Dear KenS3077, Thank you for choosing Grand Palladium Place Resort & Spa as destination for your vacation at the Caribbean one more time. It is a great pleasure for us to find out that you enjoyed your stay with us and that you always felt safe thanks to our Covid protocols to guarantee our guests ' safety , that is a priority to us as also their satisfaction. We will report your words to our Management and to our collaborators, especially to William and we hope to host you again in our Resort to let you enjoy another great experience again with us. Best regards, Maria Rizzi Customer Care
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Desiree D. wrote a review Feb 2021
1 contribution1 helpful vote
This has been such a great vacation spot! We’re staying for 5 days and cannot recommend it enough. From the views, to the food and drinks - pretty much amazing. I would say customer service is their strongest point. Every single staff member is highly attentive - making sure we’re all enjoying ourselves (the many times drinks were offered to me :P) Re: COVID, tons of safety measures, so I’ve felt super safe throughout the trip. Empty beach, empty pools, social distancing, daily temperature check when going in to restaurants, luggage disinfecting when you first get to the resort, AND they also do the covid test for you (complimentary) in the same property prior to your home country. I will definitely come back again!
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Date of stay: February 2021Trip type: Travelled with family
1 Helpful vote
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Response from María Rizzi, Otros at Grand Palladium Palace Resort Spa & Casino all Inclusive
Responded 2 days ago
Dear ddeloss01, Thank you very much for sharing your current travel experience at Grand Palladium Palace with the Trip Advisor Community. Really, it is a pleasure for all of us to find out trough your words that you are spending a wonderful stay in our resort and that you are appreciating our food and our Customer Service. Our guests' satisfaction and safety is a priority to us . We will share your words with all our Team that will be happy to find out your opinion. Thank you for your recommendation and we wish you a wonderful stay with us ! Best Regards, Maria Rizzi Customer Care
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patgarcia20 wrote a review Feb 2021
New York City, New York1 contribution
We had a great experience and we look forward to staying here again when covid leaves. The food was amazing. Our favorite beer Luigi great and the supervisor Julissa amazing service. Italian cuisine and grilled steak I recommend.
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Review collected in partnership with this hotel
Date of stay: February 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from María Rizzi, Otros at Grand Palladium Palace Resort Spa & Casino all Inclusive
Responded 4 days ago
Dear patgarcia20, Thank you for your review about your recent stay at Grand Palladium Palace and for sharing your opinion with the Trip Advisor Community. We are proud to listen that you had a great experience during your stay with us , that is a priority to us! Your comments will be reported soon to our Managment and to our restaurants Team, especially to Luigi and Julissa for the excelenmt service offered. We also hope that the current world situation due to teh Covid ends soon and to have you as guest in our Resort very soon, to let you repeat a wonderfull experience here again. Best Regards, Maria Rizzi Customer Care
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Previous
PRICE RANGE
US$167 - US$369 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand palladium palace hotel, grand palladium palace punta cana, palladium punta cana
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta Cana
NUMBER OF ROOMS
410
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Frequently Asked Questions about Grand Palladium Palace Resort Spa & Casino all Inclusive
Which popular attractions are close to Grand Palladium Palace Resort Spa & Casino all Inclusive?
Nearby attractions include Dominicana Rai (0.3 km), Olasouvenirs (0.4 km), and Mares Lounge Club Punta Cana (0.4 km).
What are some of the property amenities at Grand Palladium Palace Resort Spa & Casino all Inclusive?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Grand Palladium Palace Resort Spa & Casino all Inclusive?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Palladium Palace Resort Spa & Casino all Inclusive?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Grand Palladium Palace Resort Spa & Casino all Inclusive?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Grand Palladium Palace Resort Spa & Casino all Inclusive?
Conveniently located restaurants include Chic Cabaret & Restaurant Punta Cana, Onno's Bavaro, and Celina Restaurant.
Are there opportunities to exercise at Grand Palladium Palace Resort Spa & Casino all Inclusive?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Grand Palladium Palace Resort Spa & Casino all Inclusive have an airport shuttle?
Yes, Grand Palladium Palace Resort Spa & Casino all Inclusive offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Grand Palladium Palace Resort Spa & Casino all Inclusive?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Palladium Palace Resort Spa & Casino all Inclusive offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Grand Palladium Palace Resort Spa & Casino all Inclusive?
The staff speaks multiple languages, including English, Spanish, French, German, and Russian.