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Grand Palladium Palace Resort Spa & Casino

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Grand Palladium Palace Resort Spa & Casino
Grand Palladium Palace Resort Spa & Casino
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5,699 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Palladium Palace Resort Spa & Casino
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Showing 2,079: English reviews
Dallas, Texas
Reviewed 21 July 2014

This is the first time I've ever really felt compelled to write a review on this site because the other reviews confuse me so much. The beach and the people made our trip wonderful. This resort did not. The food is beyond terrible. Hands down the worst thing I've ever had. We had an a Caesar salad that was basically...

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Helpful?
4Thank Kelly J
ltajes, Resident Manager at Grand Palladium Palace Resort Spa & Casino, responded to this review

Dear Guest, Thank you for having chosen Grand Palladium Palace Resort, Spa & Casino as the place to spend your recent holidays. Your feedback is of the greatest assistance to us. We regret to hear that we were not be able to far exceed your expectations and that your stay was somewhat marred by the incidents you mention. This is...

Illinois
Reviewed 21 July 2014

My wife and I just returned from a week long stay at the Grand Palladium Palace for our anniversary. We both left with a mixed review of this complex. The resort is about a half hour drive from the airport. We checked in with Francisco who must get a cut from every time he's mentioned on these reviews. He was...

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Helpful?
5Thank mritch2
ltajes, Resident Manager at Grand Palladium Palace Resort Spa & Casino, responded to this review

Dear Guest, We would like to thank you for your preference in selecting Grand Palladium Palace Resort, Spa & Casino for your recent holidays as well as for having written your comments after having stayed with us. Our objective is not only to fulfill, but also surpass our guests’ expectations; therefore we put our greatest interest into your opinion. We...

Montreal, Quebec, Canada
Reviewed 19 July 2014

Beautiful setting, manucured gardens, lots of palm trees. Very nice beach with plenty of shade from palapas or palm trees, turquoise water, very clean. We had a loft suite on two storeys, with plenty of space for our crawling baby. Completely quiet at all times. The room was alright, but could be updated a little (horrible sofa-bed, the shower handle...

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Helpful?
Thank Melanie C
ltajes, Resident Manager at Grand Palladium Palace Resort Spa & Casino, responded to this review

Dear Guest, We would like to thank you for your preference in selecting Grand Palladium Palace Resort, Spa & Casino for your recent holidays as well as for having written your comments after having stayed with us. Our objective is not only to fulfill, but also surpass our guests’ expectations; therefore we put our greatest interest into your opinion. We...

Dallas, Texas
Reviewed 18 July 2014

what a great vacation ! my wife and i satyed at royal suits room was amazing food even better and the beach omg the beach was flawless .the best part for us was the casino very friendly staff when we arived they greated us with 20 dollars in free chips to play at a game that looked like roulete but...

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Helpful?
1Thank david m
ltajes, Resident Manager at Grand Palladium Palace Resort Spa & Casino, responded to this review

Dear Guest, We are delighted to hear that your experience with us has been “great”. At Grand Palladium we managed to create exceptional moments so we are proud to hear that we have achieved our goal. Thank you for sharing your impression with future travelers to our destination and let them aware about our Casino. Hope to have you back...

Reviewed 18 July 2014

Our stay at grand palladium palace was very nice. Francisco at guest services was very nice and helpful the minute we walked in the door. He made sure we had all our reservations planned the night we got there, so we did not have to figure anything out that night. We just got ready and went. The housekeeping also went...

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Helpful?
Thank EmilyKevin
ltajes, Resident Manager at Grand Palladium Palace Resort Spa & Casino, responded to this review

Dear Guest, We would like to thank you for selecting Grand Palladium Palace Resort, Spa & Casino as the place to spend such special and unique occasion, your anniversary. We are proud to hear about your satisfaction on this trip, so your feedback is of the greatest assistance to us. Your home in paradise will be waiting for you. L....

Reviewed 18 July 2014

We stayed at the grand palladium palace. That place was amazing, the people are very friendly. Francisco at the guest service desk was very helpful! If we needed anything he made sure we got it in no time flat. I would highly recommend the grand palladium place to anyone who is looking to get away.

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Helpful?
Thank Kevinwhitcomb
ltajes, Resident Manager at Grand Palladium Palace Resort Spa & Casino, responded to this review

Dear Guest, Words are missing to express our gratitude for having had the opportunity to hosting your anniversary. At Grand Palladium we have a commitment to provide quality service beyond our guests’ expectations, and it is a real pleasure for us to learn that we have achieved our goal. This definitely strengthens our philosophy of seeking the highest level of...

Reviewed 18 July 2014

We had an amazing time! We were upgraded to a junior suite and had a view of the beach. The staff was friendly and helped us with everything. We will definitely be back! Thanks to Francisco from guest services for all his help in making my honeymoon so amazing! You're the best bro!!

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Helpful?
Thank Joelle N
ltajes, Resident Manager at Grand Palladium Palace Resort Spa & Casino, responded to this review

Dear Guest, Firstly, we would like to extend our gratitude for having chosen Grand Palladium Palace Resort, Spa & Casino as the place to celebrate such special occasion. We are honored to have had the opportunity to hosting your honeymoon. We are more than pleased to hear that this will be a memory that will last forever. But what pleased...

New York City
Reviewed 17 July 2014 via mobile

My husband and I brought my mom to this resort for a 4 night stay. The room was a loft suite by the beach. It was a pretty room that had signs of wear once you looked closely. The sofabed on which mom was going to sleep was sagging badly, and required a maintenance man and a housekeeper to close...

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Helpful?
Thank Joyfantastic
ltajes, Resident Manager at Grand Palladium Palace Resort Spa & Casino, responded to this review

Dear Guest, Thank you for your preference in selecting Grand Palladium Palace Resort, Spa & Casino for your recent vacation as well as for having taken the time in write your comments. Our objective is not only to fulfill, but also surpass our guests’ expectations; therefore we put our greatest interest into your opinion. We understand that there is always...

Frederick, Maryland
Reviewed 16 July 2014

Hotel grounds are beautiful, beach is great, buuuut, the food is terrible and they are extepreemly understaffed. The employees seem to be working very hard, there just aren't enough of them. The concierge, Francesco, was fantastic and really took care of us any time we needed him.

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Helpful?
2Thank Justsome P
ltajes, Resident Manager at Grand Palladium Palace Resort Spa & Casino, responded to this review

Dear Guest, We truly lament that our gastronomy could not satisfy your palate. Please receive our apologies if we did not performing as our usual level of standard of services during your stay. Our objective is not only to fulfill, but also surpass our guests’ expectations. Therefore, we put our greatest interest into your opinion since we understand that there...

Bismarck, North Dakota
Reviewed 15 July 2014 via mobile

Trip started with an MVA at the airport. Hotel room was not ready when promised. AC didn't work. Bed was hard and pillows even harder. It was like sleeping on concrete. Coffee cups were not washed daily. We finally got a new room with AC. It was impossible to make dinner reservations. We were forced to eat Buffett every night...

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Helpful?
5Thank Meredith B
ltajes, Resident Manager at Grand Palladium Palace Resort Spa & Casino, responded to this review

Dear Guest, Thank you for selecting Grand Palladium Palace Resort, Spa & Casino. We regret that we did not performing as our usual level of standard of services during you stay. Our objective is not only to fulfill, but also surpass our guests’ expectations; therefore we put our greatest interest into your opinion. We understand that there is always room...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free Parking
  • Breakfast included
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Grand Palladium Palace Resort Spa & Casino enjoys a privileged sea-front location on the renowned Playa Bavaro. The resort, located on a sprawling estate of lush tropical vegetation and a coconut plantation, is next to the Grand Palladium Bavaro Resort & Spa and the Grand Palladium Punta Cana Resort & Spa. The facilities of these adjoining resorts are open to guests of the Grand Palladium Palace Resort Spa & Casino. ... more   less 

Additional Information about Grand Palladium Palace Resort Spa & Casino

Address: Avda. Francia s/n | Playas de Bavaro Higuey, Punta Cana 23000, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: $297 - $843 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Palladium Palace Resort Spa & Casino 4*
Number of rooms: 410
Reservation Options:
TripAdvisor is proud to partner with Expedia, BookIt.com and Travelocity so you can book your Grand Palladium Palace Resort Spa & Casino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Palladium Palace Hotel
Grand Palladium Palace Punta Cana
Palladium Punta Cana
Hotel Style:
#18 Casino Hotel in Punta Cana
#20 Top resorts Hotel in Punta Cana
#23 On the Beach Hotel in Punta Cana
#25 Luxury Hotel in Punta Cana
#31 Romantic Hotel in Punta Cana
#43 Family Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Grand Palladium Palace Resort Spa & Casino staff and other travellers.
577 questions
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Toronto, Canada

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Questions? Get answers from Grand Palladium Palace Resort Spa & Casino staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Loft style room was great. Tip the staff for good service.”
 of 5 bubbles ranjanbambam, 21 Jan 2017 | Read review
“We had the love suite it was awesome!”
 of 5 bubbles reshunaberry, 20 Jan 2017 | Read review
“Room 85 ... close to Pool/Lobby”
 of 5 bubbles samz_sunshine, 20 Jan 2017 | Read review
“Rooms away from the pools and main lobby”
 of 5 bubbles mag392016, 20 Jan 2017 | Read review
“Not sure there are any, but request a room without a concierge area and away from lobbies and pool areas if you want it to be quieter”
 of 5 bubbles rayhaddow, 16 Jan 2017 | Read review
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