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Grand Palladium Palace Resort Spa & Casino

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Grand Palladium Palace Resort Spa & Casino
Grand Palladium Palace Resort Spa & Casino
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6,089 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Palladium Palace Resort Spa & Casino
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Showing 2,240: English reviews
Reviewed 19 December 2014

Good hotel, excellent services and food, beautiful place to be for a vacation. The staff is all very nice and kind and they always have a big smile on their face and it maks me feel home. Special Kerlyn : )

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Helpful?
1Thank Michael090913
ltajes, Manager at Grand Palladium Palace Resort Spa & Casino, responded to this review

Dear Guest, Thank you very much for taking some of your valuable time to review your stay at Grand Palladium Palace Resort, Spa & Casino. We really appreciate any kind of feedback. In fact, we are so proud that our gastronomy offer, accommodation and excellent services provided by our staff have surpassed all your expectations. Nowadays we understand that a...

Lancashire
Reviewed 19 December 2014

In the brochure the rating is 5 star, but it certainly isn't! The staff did not communicate unless we initiated a greeting. Very few seemed to understand English or claimed not to understand. Unlike other resorts we have visited in the Dominican Republic, the hotel was chaotic. Staff in the restaurants were very slow to deliver food; the self-service buffet...

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Helpful?
Thank Recon5454
ltajes, Manager at Grand Palladium Palace Resort Spa & Casino, responded to this review

Dear Guest, Foremost I would like to thank you by choosing Grand Palladium Palace Resort, Spa & Casino as the place to spend your recent holidays as well as for letting us know about your inquietudes. We attached great importance to your comments and they were taken with our maximum interest. We carefully reviewed and studied your observations about accommodation...

London, United Kingdom
Reviewed 18 December 2014

this resort is vast but 5 star??? Super room, great food, good a la carte restaurants, good swimming pools but some need maintenence. They also have a superb beach but for us not enough of the staff could communicate in English, not a 5 star characteristic I think, we heard of some difficulties which some guests experienced. The overall feeling...

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Helpful?
Thank biggunLondon
ltajes, Manager at Grand Palladium Palace Resort Spa & Casino, responded to this review

Dear Guest, Many thanks for your preference in the selection Grand Palladium Palace Resort, Spa & Casino as your vacation destination. I also would like to extend our gratitude because you have taken some of your precious time to share your experience regarding this trip in our property through Tripadvisor and by the advertising to future travelers about our excellent...

bowmanville
Reviewed 17 December 2014

This was my 20th times staying at the Palladium Palace. As always every body did their best to make me feel at home. After a small problem with air conditioning was fix we had a very nice time. I will definitely go again. Looking forward to my next vacation probably April 2015.

Review collected in partnership with this hotel
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Helpful?
2Thank 19Maryse51
ltajes, Manager at Grand Palladium Palace Resort Spa & Casino, responded to this review

Dear Guest, First of all, we thank you by the faithfulness you have demonstrated in having chosen our Grand Palladium Palace Resort, Spa & Casino as your preferred destination for these past twenty years, as well as by letting us know which we are still in your preference and the reason you have shared recent experience through Tripadvisor. We put...

Reviewed 12 December 2014 via mobile

I stayed at the resort for 7 days. It's more of a couples resort in my opinion. The food was amazing. And the staff was very friendly and helpful. Especially Jose Roxer at the front desk. If I needed anything special he would help me out. Thank you!!

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5Thank Olivia R
ltajes, Manager at Grand Palladium Palace Resort Spa & Casino, responded to this review

Dear Guest, On behalf of the family of Grand Palladium Palace Resort, Spa & Casino, I would like to thank you for your preference in selecting us as your home in The Caribbean as well as for letting us know about your satisfaction on this trip. We greatly appreciate your valuable comments and I will personally ensure to transmit your...

Reviewed 11 December 2014

My family and I have visited the Palladium 3 times.We have always been impressed with the service . We stayed ar the Palace this time. I must comment on the exceptional service we received from Caren. She arranged 1) a birthday celebration for my wife.2) all aspects of the transportation and management of issues related to the welfare of my...

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Helpful?
3Thank Glynnn0618
ltajes, Manager at Grand Palladium Palace Resort Spa & Casino, responded to this review

Dear Guest, First of all, we thank you by the faithfulness you have demonstrated in having chosen our Grand Palladium Palace Resort, Spa & Casino as your preferred destination for these three successive years, as well as by letting us know the motives, we are still in your preference. We put our greatest interest and value in our guests' opinions....

Reviewed 7 December 2014

Hotel was great. Service, ambiance and cleanliness was second to none. Small deductions have to be made for some of the restaurants food, but that depends on every one's taste. The dance club has a terrible sound system. Those are some small issues that don't take away from an overall great experience. We'd come back in a heartbeat.

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Helpful?
5Thank SXI95630
ltajes, Manager at Grand Palladium Palace Resort Spa & Casino, responded to this review

Dear Guest, Receive our gratefulness for such valuable feedback. The opinion of our guests is of the greatest assistance to us. I also want to thank you by taking some of your precious time to write a review after your vacation. In Grand Palladium Palace Resort, Spa & Casino we strive to create memorable experiences so we are glad to...

Reviewed 7 December 2014

Wonderful vacation! We thoroughly enjoyed every part of our holiday. The food was amazing, drinks flowed a-plenty and the service was exceptional. A special thanks to William at the Palace Pool Bar and Rosemelinda for her kindness.

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Helpful?
1Thank TinaDu
ltajes, Manager at Grand Palladium Palace Resort Spa & Casino, responded to this review

Dear Guest, Thank you very much for taking some of your valuable time to review your stay at Grand Palladium Palace Resort, Spa & Casino We really appreciate any kind of feedback. In fact, we are proud of that our gastronomy offer, accommodation and excellent services provided by our staff have surpassed all your expectations. Nowadays we understand that a...

Inverness, United Kingdom
Reviewed 7 December 2014

Positives - The whole resort area is well maintained - the grounds and facilities are beautiful. The quality and quantity of food is excellent. Activities are planned and accessible to suit many tastes. The entertainment shows are very professional and the theatre facilities are great. Waiter/waitress service in all the bars is well organised and helpful. The room we stayed...

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Helpful?
2Thank Highlandbadger
ltajes, Manager at Grand Palladium Palace Resort Spa & Casino, responded to this review

Dear Guest, First of all I would like to extend you our gratitude for having selected Grand Palladium Palace Resort, Spa & Casino as the place to spend your recent holidays. Regarding restaurants, it is worthy to mention and clarify that standing in line is something many people choose to do but this is not in any way encouraged by...

Reviewed 6 December 2014

Grand Palladium Palace is a Great Hotel!! My Family and i had a very Nice vacation!! The Beach is beautiful! The Food is the best!!!! We really want to come back!!! Thanks you everybody!! Especialy to Caren in guest service! Kissesss from germany

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2Thank Vassi1234
ltajes, Manager at Grand Palladium Palace Resort Spa & Casino, responded to this review

Dear Guest, First of all, we would like to thank you for your preference in selecting our Grand Palladium Palace Resort, Spa & Casino for your vacation, as well as for letting us know about your recent experience. We put our greatest interest and value in our guests' opinions to keep on improving the quality of our services and facilities....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free Parking
  • Breakfast included
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Grand Palladium Palace Resort Spa & Casino enjoys a privileged sea-front location on the renowned Playa Bavaro. The resort, located on a sprawling estate of lush tropical vegetation and a coconut plantation, is next to the Grand Palladium Bavaro Resort & Spa and the Grand Palladium Punta Cana Resort & Spa. The facilities of these adjoining resorts are open to guests of the Grand Palladium Palace Resort Spa & Casino. ... more   less 

Additional Information about Grand Palladium Palace Resort Spa & Casino

Address: Avda. Francia s/n | Playas de Bavaro Higuey, Punta Cana 23000, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: $284 - $873 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Palladium Palace Resort Spa & Casino 4*
Number of rooms: 410
Reservation Options:
TripAdvisor is proud to partner with BookIt.com and Despegar.com so you can book your Grand Palladium Palace Resort Spa & Casino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Palladium Palace Hotel
Grand Palladium Palace Punta Cana
Palladium Punta Cana
Hotel Style:
#13 Casino Hotel in Punta Cana
#17 Top resorts Hotel in Punta Cana
#19 On the Beach Hotel in Punta Cana
#20 Luxury Hotel in Punta Cana
#31 Romantic Hotel in Punta Cana
#43 Family Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Grand Palladium Palace Resort Spa & Casino staff and other travellers.
659 questions
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Norfolk, England

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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