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Grand Palladium Punta Cana Resort & Spa

PricelineUS$504*
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GreenLeadersPlatinum level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$504*
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Grand Palladium Punta Cana Resort & Spa
Grand Palladium Punta Cana Resort & Spa
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7,423 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Palladium Punta Cana Resort & Spa
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Showing 2,615: English reviews
Ottawa, Canada
Reviewed 1 week ago

From arrival to departure the experience was beyond our expectations. The checkin to our room was smooth with very friendly and helpful staff even though their national language is Spanish we clearly understood every word of English. We found the room very spacious, clean and inviting and couldn't ask for better. The food and beverage services at the restaurants and...

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Helpful?
2Thank caribtrent
Sachenca N, Director de Relaciones con Clientes at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear Caribtrent, First of all, I would like to extend you our gratitude by having selected our Grand Grand Palladium Punta Cana Resort & Spa as the preferred place to experience an excellent holiday. I also thank you for your sincere feedback about our services. We are out of words to express our gratefulness by the outstanding experience you have...

Herndon, Virginia
Reviewed 1 week ago

The shower and tub did not work in our room. It took my husband throwing a fit to finally get someone to come to our room at midnight to fix it. The restaurants were only so so,. Bar, wait staff great!

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Helpful?
Thank pammyjam
Sachenca N, Director de Relaciones con Clientes at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear PammyJam, Thank you very much for taking some of your valuable time to review your stay at Grand Palladium Punta Cana Resort, Spa & Casino. We really appreciate any kind of feedback. We are so proud that our bar staff has surpassed all your expectations. We truly lament, not having been able to surpass your expectations with some of...

Reviewed 2 weeks ago via mobile

Grand Palladium Punta Cana The resort was very nice. Most amenities were excellent. Wifi all over resort was very good first time seeing this and it was unlimited and free. Unfortunately the amenity we rely on the most - food was not so good. Buffet restaurant - to start the toaster conveyor type had to put bread through 5 times...

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Helpful?
1Thank Marc A
Sachenca N, Director de Relaciones con Clientes at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear Marc A, First of all, we would like to thank you for selecting our Grand Palladium Punta Cana Resort & Spa for your holiday, as well as for letting us know about your recent experience. It pleased us greatly the amenities and wifi were according to your expectations. In reference to the restaurant's services, I truly regret that our...

Preston, United Kingdom
Reviewed 2 weeks ago via mobile

We first came here 8 years ago I have to say we left a little disappointed this time. The accommodation was the same so was tired and dated. I know it's impossible to update a resort of this size often but leaking taps broken fixtures and cracked tiles should be maintained. We had drain issues, which resulted in the toilet...

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Helpful?
1Thank Stephen0808
Sachenca N, Director de Relaciones con Clientes at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear Stephen0808 Many thanks for your preference in selecting Grand Palladium Punta Cana Resort & Spa for your recent holidays. We are so disturbed to learn about your dissatisfaction with some of our services. Please allow me to extend our most sincere apologies since apparently, we could not reach all your expectations this time. We can assure you that we...

canada
Reviewed 2 weeks ago

Travelled from New-Brunswick April 18-27 from Moncton NB. Been to Punta Cana many times, but this time was our first time at the Palladium Punta Cana, On our arrival it took a while for the checking in, it was very slow and they couldn't find our reservations but after 15 minutes it was solved, Right away the bell boy brought...

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Helpful?
1Thank LynneCanada
Sachenca N, Director de Relaciones con Clientes at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear LynneCanada, Thank you for choosing The Grand Palladium Punta Cana Resort & Spa and also thank you for having written your comments after having stayed with us. We took very seriously your particular observations since we understand that there is always a room for improvement and our guests’ experiences play the key role in this continuous process, which leads...

Reviewed 2 weeks ago via mobile

As a veteran traveler been to many resorts I can let you know this was by far the worse resort have ever been to. While the cleanliness on the grounds was above average and the beach a pleasant surprise the staff, food, and management were the worst have ever encountered. The place is also dangerous with slippery floors, every shower...

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Helpful?
1Thank adamyonk201e
Banesa Mª B, Gerente at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear adamyonk201e, Thank you for providing us feedback of your recent stay. Please, receive sincere apologies from the Management at Grand Palladium Punta Cana. It is a pleasure to know that some of our facilites fulfilled your expectations. Concerning the level of service experienced at some of our Restaurants & Bars, we want to inform you that our Food &...

halifax
Reviewed 2 weeks ago

We returned from our one week stay on May 2nd with mixed reviews. The resort itself is beautiful as well as the grounds and pools. We stayed in building 2000 (no mention of an option to upgrade so they may have been full) which was situated almost on the beach, right next to a pool, the Italian/Steakhouse restaurant and close...

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Helpful?
5Thank Colin G
Sachenca N, Director de Relaciones con Clientes at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear Colin G, First of all, I would like to thank for having chosen Grand Palladium Punta Cana Resort & Spa as your preferred destination in the Caribbean as well as, by the time you have taken to share your experience with future visitors through Tripadvisor. We are delighted to learn that you have enjoyed of our grounds and facilities....

Surrey, United Kingdom
Reviewed 2 weeks ago

We booked this hotel for a very reasonable price and was a little worried it would not be great! When we arrived it was love at first sight... what an beautiful hotel. It was massive and it took us a couple of days to figure out where everything was. The hotel is very well looked after, the staff were lovely...

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Helpful?
2Thank HayleyCooper17
Sachenca N, Director de Relaciones con Clientes at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear HayleyCooper17, First of all, we would like to thank you by your preference in selecting our Grand Palladium Punta Cana Resort & Spa as well as, by the time you’ve taken to let us know about your recent experience. We put our greatest interest and value in our guests' opinions. Focusing our efforts and dedication to continuously improve the...

Staffordshire, United Kingdom
Reviewed 2 weeks ago

Myself and my partner stayed here from 20th April till 4th May and what an amazing two weeks we had here! We had perfect weather throughout our stay we have a lovely tan to show for it now we are home. Speedy check in and was greeted by our bell boy Daniel (i think) very helpful guy. We stayed at...

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Helpful?
5Thank elb-x
Sachenca N, Director de Relaciones con Clientes at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear Elb-x, On behalf of the family of Grand Palladium Punta Cana Resort & Spa, please receive our gratitude by your preference as a destination for your recent holidays. I also want to thank you by such valuable review. You have been graciously and enthusiastically touched on many details here. Our business is about thousands of interactions and daily details....

Coningsby, England, United Kingdom
Reviewed 2 weeks ago

After reading some of the other reviews, my partner and I were not looking forward to this Holliday at all, some of the stories of awful service really "put us off", however..... We had a great Holliday, the service was fine and in some cases great! There was a review that described a "hellish" ordeal at the indian a la...

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Helpful?
3Thank Tony E
Sachenca N, Director de Relaciones con Clientes at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear Tony E, Thank you very much for taking some of your valuable time to review your stay at Grand Palladium Punta Cana Resort & Spa. We really appreciate any kind of feedback. In fact, we are so proud of that despite the inconveniences related to the Spa, our wide offer of services such as gastronomy, accommodations, and others have...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
  • Free Internet
  • Breakfast included
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Grand Palladium Punta Cana Resort & Spa enjoys a privileged, sea-front location on the renowned Playa Bavaro. The resort, located on a sprawling estate of lush tropical vegetation and a coconut plantation, is next to the Grand Palladium Bavaro Resort & Spa, the Grand Palladium Palace Resort Spa & Casino & Royal Suites. The facilities of these adjoining resorts are open to guests of the Grand Palladium Punta Cana (excluding the Royal Suites). ... more   less 

Additional Information about Grand Palladium Punta Cana Resort & Spa

Address: Avda. Francia s/n | Playas de Bavaro Higuey, Punta Cana 23000, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: $279 - $1,463 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Palladium Punta Cana Resort & Spa 4.5*
Number of rooms: 535
Reservation Options:
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Also Known As:
Grand Palladium Punta Cana Hotel Punta Cana
Grand Palladium Punta Cana Resort And Spa
Grand Palladium Punta Cana Resort Spa
Hotel Style:
#27 Casino Hotel in Punta Cana
#39 Top resorts Hotel in Punta Cana
#39 Family Hotel in Punta Cana
#40 Romantic Hotel in Punta Cana
#41 Spa Hotel in Punta Cana
#41 On the Beach Hotel in Punta Cana
#41 Luxury Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Grand Palladium Punta Cana Resort & Spa staff and other travellers.
709 questions
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Questions? Get answers from Grand Palladium Punta Cana Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“upgrade Junior Suites are not maintained”
jmount55, 21 May 2017 | Read review
“Look for rooms close to the pools”
Flor_E_Leo_Sotocorno, 16 May 2017 | Read review
“Stay in the Bavaro”
sallym634, 15 May 2017 | Read review
“I didn't notice any elevators so if you aren't able to walk up stairs well, I suggest a ground floor room.”
carolleeg856, 14 May 2017 | Read review
“With a beach view”
caribtrent, 12 May 2017 | Read review
5 of 5
Priceline
US$504* /night
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Prices are for 1 room, 2 adults
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