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Grand Palladium Punta Cana Resort & Spa

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Grand Palladium Punta Cana Resort & Spa
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6,337 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Palladium Punta Cana Resort & Spa
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Showing 2,275: English reviews
Stoke-on-Trent
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 June 2014

After only being here for 3 days we are over whelmed by the level of service and the beautiful hotel itself. The beaches are well maintained and clean at all times. Gorgeous blue sea! Definately will come again. Lorin from the reception staff was excellent and very helpful! POP entertainment at night was also excellent.

Helpful?
1 Thank Emma792x
Rsegarra, General Manager at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear Emma792x, First of all, we would like to thank you for your preference in selecting our Grand Palladium Punta Cana Resort & Spa for your vacation, as well as for letting us know about your recent experience. We put our greatest interest and value in our guests' opinions. Focus our efforts and dedication to continuously improve the quality of... More 

West Islip, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 June 2014

Just got back from a 6 day stay at Grand palladium bavaro. Wow what a great hotel to enjoy the best that Punta Cana has to offer. The facilities are up to date, clean and well kept. No complaints and will visit again,bars every 100 feet definitely may have helped.thanks Roberto from customer services for the best atention, Book now!

Helpful?
1 Thank triplec19
Rsegarra, Director General at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear triplec19, First of all, we would like to thank you for your preference in selecting our Grand Palladium Punta Cana Resort & Spa for your vacation, as well as for letting us know about your recent experience. We put our greatest interest and value in our guests' opinions. Focus our efforts and dedication to continuously improve the quality of... More 

Hebburn, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 June 2014 via mobile

We decided to go on this holiday for a relaxing/luxurious 2 weeks away and from day one we had nothing but problems. We went to the 5 star Grand Palladium in Punta Cana. On arriving we were given our room. We got to our room and we had been given two beds instead of a kingsize. And their was no... More 

Helpful?
1 Thank DonnaArmy
Rsegarra, General Manager at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear DonnaArmy, First of all, thank you for your preference in selecting Grand Palladium Punta Cana Resort & Spa, as well as for having taken some of your valuable time to post your opinion. We are very concerned for the fact that your stay with us was not up what you expected; so we would like to take this opportunity... More 

Cheektowaga, New York
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 June 2014

My boyfriend and I just came back from this resort yesterday! This was our first trip out of the US. Overall, I would say we enjoyed ourselves and the people were overly helpful. However, there a few things that do seem consistent through the reviews here, and our trip. First, I do believe we also were given a different room... More 

Helpful?
2 Thank Katie L
Rsegarra, General Manager at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear Remember14, First of all, thank you for your preference in selecting Grand Palladium Punta Cana Resort & Spa. We are aware that the vacations is a special and unique occasion one in a lifetime; therefore we truly regret to hear that we were not able to fulfill your expectations with some of our service. Please accept our sincerest apology... More 

Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 6 June 2014

After reading all of the reviews of this hotel, my boyfriend and I still decided to book this resort for one week. When we arrived to our room, I immediately noticed that it was not the room we paid for. It was a simple room without the in-room jacuzzi - make sure you're clear to the receptionist which room you... More 

Helpful?
3 Thank Kathleen R
Rsegarra, General Manager at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear NSGAL81, First of all we would like to thank you for selecting Grand Palladium Punta Cana Resort & Spa as well as for the time you took to post your review after having stayed with us. We are very concerned for the fact that your stay with us was not up what you expected; so we would like to... More 

Brampton, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 6 June 2014

My family of 4- myself husband and 2 boys recently stayed at this hotel and it was amazing! Spotless, clean rooms, excellent staff and service. The only complaint we have is because there are three hotels in the same compound and guests can use any one, there is usually a very long line up for dinner at the a la... More 

Helpful?
Thank 1ELLENA
Rsegarra, General Manager at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear 1ELLENA, We are very happy to hear that despite the inconvenience with your reservations we were able to provide a great experience. We carefully reviewed all your observations and herewith I would like to apologize for any inconvenience you may have endured. Your feedback is of the greatest assistance to us since we are aware that there is always... More 

Manchester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 June 2014

We travelled with FIRST CHOICE/THOMSON and stayed at this hotel last month and had a lovely holiday - however, 3 days before we came home we received a letter through our door asking us to go to reception, we wnt on our way out that evening, they said they are going to paint the block and we had to move... More 

Helpful?
2 Thank Clare D
Rsegarra, Director General at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear Clare D, Is saddens us to learn about your dissatisfaction with some of our service on this trip. We are seriously committed to the achievement of our guests’ satisfaction, thus your opinion is of the utmost importance to us. We truly regret and hope you apologize us for the impression you may have received due to the attitude of... More 

Peterborough, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 2 June 2014

I was slightly worried about this holiday having read some of the reviews - i shouldn't have been! This resort is spotless, the rooms are large and clean, the grounds are immaculate. We managed to visit all the restaurants that we wanted - sure sometimes you'd have a small wait but you just sit back with a beer and relax... More 

Helpful?
6 Thank Julie M
Rsegarra, General Manager at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear Mrs. / Mr. Julie M, We appreciate your comments regarding your stay at Grand Palladium Punta Cana Resort & Spa on Tripadvisor! It is always a pleasure to receive positive feedback from you about us! I will share your comments with our team, who I am certain will be encouraged by your remarks. As a company oriented to the... More 

Airdrie, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 1 June 2014 via mobile

I have had a fantastic time here. The staff are warm, welcoming, friendly and some of the most helpful people I have ever encountered. The facilities are brilliant, the food is excellent and the choice is wide. Ruben on the desk is a fabulous ambassador for the resort: he always has a smile and will do everything in his power... More 

Helpful?
3 Thank Jamesie79
Rsegarra, General Manager at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear Mrs. / Mr. Jamesie79 We appreciate your comments regarding your stay at Grand Palladium Punta Cana Resort & Spa on Tripadvisor! It is always a pleasure to receive positive feedback from you about us! I will share your comments with Ruben and our POP team, who I am certain will be encouraged by your remarks. As a company oriented... More 

Barcelona, Spain
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 June 2014

I have just come back after two weeks spent at the Grand palladium. we were located in the Bavaro Area. we received a free upgrade from Junior Suite to the next level (I think is called junior master suite) which has a jacuzzi and the room is a bit bigger. I was staying with my wife and our 19 months... More 

Helpful?
1 Thank Daniel L
Rsegarra, Propietario at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear Daniel L, First and foremost I would like to thank you for having chosen Grand Palladium Punta Cana Resort & Spa as the place to spend holydays; as well as for having taken some of your valuable time to post your opinion. As far as your indications about the quality of the food offered in our restaurants, we are... More 

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Grand Palladium Punta Cana Resort & Spa enjoys a privileged, sea-front location on the renowned Playa Bavaro. The resort, located on a sprawling estate of lush tropical vegetation and a coconut plantation, is next to the Grand Palladium Bavaro Resort & Spa, the Grand Palladium Palace Resort Spa & Casino & Royal Suites. The facilities of these adjoining resorts are open to guests of the Grand Palladium Punta Cana (excluding the Royal Suites). ... more   less 

Additional Information about Grand Palladium Punta Cana Resort & Spa

Address: Avda. Francia s/n | Playas de Bavaro Higuey, Punta Cana 23000, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: $295 - $732 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Palladium Punta Cana Resort & Spa 4*
Number of rooms: 535
Reservation Options:
TripAdvisor is proud to partner with Priceline, Hotels.com, Orbitz, Booking.com, BookIt.com, Expedia, Travelocity and Jetsetter so you can book your Grand Palladium Punta Cana Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Palladium Punta Cana Hotel Punta Cana
Grand Palladium Punta Cana Resort And Spa
Grand Palladium Punta Cana Resort Spa
Hotel Style:
#30 Casino Hotel in Punta Cana
#39 Family Hotel in Punta Cana
#40 Romantic Hotel in Punta Cana
#42 Spa Hotel in Punta Cana
#42 Top resorts Hotel in Punta Cana
#45 On the Beach Hotel in Punta Cana
#46 Luxury Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Grand Palladium Punta Cana Resort & Spa staff and other travellers.
558 questions
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Questions? Get answers from Grand Palladium Punta Cana Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms with 2 single beds are smallest, ask for rooms with double beds.”
 of 5 bubbles G8009IZannas, 23 Nov 2016 | Read review
“Go for rooms in the palace section”
 of 5 bubbles Shellbiie, 22 Nov 2016 | Read review
“Check out the Foam Party!”
 of 5 bubbles ThorsHammer0789, 18 Nov 2016 | Read review
“The loft suites were very unique, we had one facing the pool.”
 of 5 bubbles cincamo, 12 Nov 2016 | Read review
“Master suite with a sea view, great value”
 of 5 bubbles 386ChrisA, 11 Nov 2016 | Read review
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