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Grand Palladium Punta Cana Resort & Spa

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Grand Palladium Punta Cana Resort & Spa
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6,615 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Palladium Punta Cana Resort & Spa
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Showing 2,398: English reviews
Leeds, United Kingdom
Reviewed 7 July 2014

if you are travelling here and expecting 5 star, dont!! unless you are staying in the royal suites please expect no more than 3 star. food is diabolical in the buffets, same old every breakfast, lunch and tea. had poor experience in the resaurants as well. Brazillian and japanese were excellent itallian and steak house were good mexican, indian and...

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Helpful?
3Thank tasha g
Rsegarra, Director General at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear Guest, Many thanks for your preference in selecting Grand Palladium Punta Cana Resort & Spa for your recent holidays. Concerning to the perception reflected on your opinions I would like to speak up for the very efficiency on our teams because it is understandable that due to operation some time there is a delay in certain on their performances...

Toronto, Canada
Reviewed 6 July 2014

I had an excellent time there. Lots of food, great people, tons of fun and lots of relaxation. My room was a loft. The room steward was very pleasant and always kept our room clean. Loved the beach and the white sand. The amenities were the best I have in a long time. I would like to send out a...

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Helpful?
1Thank John R
Rsegarra, Director General at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear Guest, Many thanks for your preference in selecting Grand Palladium Punta Cana Resort & Spa for your recent vacation. I also like to extend our gratitude for sharing your experience on this trip and let aware future travelers to our destination about our excellent services. Besides our guests, our personnel is one of our most important assets that never...

Canterbury, United Kingdom
Reviewed 2 July 2014

My boyfriend and I visited the Grand Palladium Punta Cana for 11 nights in mid June, and had an amazing holiday! We booked through First choice/Thomson, and received an excellent deal for an all inclusive holiday to the Caribbean. Considering the cheap price we paid, and some of the negative reviews, I was a bit worried, but we were so...

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Helpful?
2Thank Lucy442014
Rsegarra, Director General at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear Lucy442014, Many thanks for your preference in selecting Grand Palladium Punta Cana Resort & Spa for your recent vacation. I also like to extend our gratitude for sharing your experience on this trip and let aware future travelers to our destination about our excellent services. Besides our guests, our personnel is one of our most important assets that never...

Krakow, Poland
Reviewed 1 July 2014

We stayed at Grand Palladium Punta Cana Resort ten days. It was a great time, clean and spacious room with jaccuzi was amazing. Very nice pool and beach. Great choice of restaurants. Friendly and helpfull staff. POP entertainment at night was also an advantage.

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Helpful?
Thank anikato
Rsegarra, Director General at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear anikato, First of all, we would like to thank you for your preference in selecting our Grand Palladium Punta Cana Resort & Spa for your vacation, as well as for letting us know about your recent experience. We put our greatest interest and value in our guests' opinions. Focus our efforts and dedication to continuously improve the quality of...

Toronto, Canada
Reviewed 29 June 2014

We went as a group of four adults, and enjoyed the resort. The price for two week all inclusive for a five star hotel was reasonable. It was beautiful, right on the beach and the pools were gorgeous. The beach water wasn't clear, but it was ok. We also appreciated the service. Tomas and Carlos were wonderful and helpful. The...

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Helpful?
3Thank Susan L
Rsegarra, Director General at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear Guest, Concerning to your dissatisfaction with some of our services. Allow me to extend our most sincere apologies if we could not exceed your expectations. I regret not having had the opportunity to attend you personally during your stay; apart from my entire management team, I am always at the disposition of our guests whenever they require any specific...

Reviewed 26 June 2014

Me and my husband spent 2 weeks in Grand Palladium Punta Cana Resort and Spa. It was absolutely amazing! When we arrived, as a surprise, they upgraded our room, so we got a sea view room with a jacuzzi. The beach was beautiful, White sand, and clean. The hotel complex is amazing! Great food, so many restaurants and food, what...

Review collected in partnership with this hotel
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2Thank Beata K
Rsegarra, Director General at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear Beata K, Words are missing to express our gratitude for having chosen Grand Palladium Punta Cana Resort & Spa as your second home in Punta Cana as well as for sharing your impressions through Tripadvisor with thousands of travelers to our destination. It is an honor to hear that once more we were able to provide an amazing vacation....

Nashville, Tennessee
Reviewed 26 June 2014

I had such a great time and the service was amazing!I plan on coming back! Zoila was a huge help and she was very respectful! The food is yummy and the beach is fab! The staff treats you right. I very much enjoyed my stay and I recommend you going there.

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Helpful?
Thank Tinalove1
Rsegarra, Director General at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear guest, On behalf of the entire Team Grand Palladium Punta Cana Resort & Spa would like to express my gratitude for having decided to express your comments with future visitors. We are very pleased to know that you were satisfied with your stay and services provided by our staff sincerely deserve this for such frank and warm reviews, therefore...

Cary, NC
Reviewed 24 June 2014

We bought this trip from living social and should have known it was too good to be true. More than half of the resort was closed (this was not disclosed to us) and all of the dining options near our room were closed for renovation. The room was beautiful but the resort was so far from anything else we felt...

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3Thank bellasera7922
wcervera, Gerente at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear Guest, Many thanks for your preference in selecting Grand Palladium Punta Cana Resort & Spa for your recent vacation as well as the time you have devoted to share your experience. Our intention is everything runs as it is supposed to; in fact, as you can read in most of our reviews situations like yours are not norm in...

Essex
Reviewed 24 June 2014

Me and my mrs went to this hotel for 2 weeks, we are both 21 and was looking for a relaxing time, we booked through Thomson around last December, flights were good, comfortable, and then upon arrival non residents are hit with a few forms to fill out which is time consuming and slightly irritating after a flight and in...

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Helpful?
Thank dbentley1
Rsegarra, Director General at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear guest, On behalf of the entire Team Grand Palladium Punta Cana Resort & Spa would like to express my gratitude for having decided to express your comments to through future visitors. We are very pleased to know that you were satisfied with your stay and services provided. We certainly will share your nice comments with our staff. With great...

Reviewed 24 June 2014

Me and my boyfriend spent two glorious weeks here in the first two weeks of June..wow! We were initially slightly apprehensive about staying here after reading a fair few bad reviews, but let me tell you I'm glad we took no notice of them and didn't change hotels like some people I came across on trip advisor forums. This hotel...

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Helpful?
2Thank Melliozx
Rsegarra, Director General at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear guest, On behalf of the entire Team Grand Palladium Punta Cana Resort & Spa would like to express my gratitude for having decided to express your comments with future visitors. We are very pleased to know that you were satisfied with your stay and services provided by our staff sincerely deserve this for such frank and warm reviews, therefore...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Grand Palladium Punta Cana Resort & Spa enjoys a privileged, sea-front location on the renowned Playa Bavaro. The resort, located on a sprawling estate of lush tropical vegetation and a coconut plantation, is next to the Grand Palladium Bavaro Resort & Spa, the Grand Palladium Palace Resort Spa & Casino & Royal Suites. The facilities of these adjoining resorts are open to guests of the Grand Palladium Punta Cana (excluding the Royal Suites). ... more   less 

Additional Information about Grand Palladium Punta Cana Resort & Spa

Address: Avda. Francia s/n | Playas de Bavaro Higuey, Punta Cana 23000, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: $290 - $618 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Palladium Punta Cana Resort & Spa 4*
Number of rooms: 535
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Orbitz, Priceline, Hotels.com, Booking.com, Travelocity, Expedia and Jetsetter so you can book your Grand Palladium Punta Cana Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Palladium Punta Cana Hotel Punta Cana
Grand Palladium Punta Cana Resort And Spa
Grand Palladium Punta Cana Resort Spa
Hotel Style:
#31 Casino Hotel in Punta Cana
#39 Family Hotel in Punta Cana
#40 Romantic Hotel in Punta Cana
#43 Top resorts Hotel in Punta Cana
#44 Spa Hotel in Punta Cana
#46 On the Beach Hotel in Punta Cana
#46 Luxury Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Grand Palladium Punta Cana Resort & Spa staff and other travellers.
592 questions
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Questions? Get answers from Grand Palladium Punta Cana Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room closer to the ocean for views!”
 of 5 bubbles darylward79, 20 Jan 2017 | Read review
“Villa 73 was close to the large pool and the kids pool, but fairly far from the beach.”
 of 5 bubbles rebekahgv, 9 Jan 2017 | Read review
“Get close to the beach if you can”
 of 5 bubbles Bonovox, 8 Jan 2017 | Read review
“Go to one of the other Hotels at the resort this one is the poor cousin”
 of 5 bubbles moragd984, 6 Jan 2017 | Read review
“Stay in the adults only section, great trains that can get you around the entire property!”
 of 5 bubbles relaxingtraveler10, 4 Jan 2017 | Read review
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