Playa Blanca at Puntacana Resort & Club, Punta Cana 23300 Dominican Republic
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Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitiser available to guests & staff
- Stay-at-home policy for staff with symptoms
- Regularly sanitised high-traffic areas
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Updated 05/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Westin Puntacana Resort & Club
Updated 05/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#53 of 194 hotels in Punta Cana
Location
Cleanliness
Service
Value
GreenLeaders Gold level
The Westin Puntacana Resort & Club sits conveniently in the Playa Blanca area of the Puntacana Resort & Club, which is a magnificent 15,000-acre resort in Punta Cana, Dominican Republic. Our wellness resort offers a great setting on 3 miles of white sand beach just minutes from Punta Cana International Airport (PUJ).
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Property amenities
Parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Diving
Babysitting
Wifi
Paid wifi
Pool / beach towels
Outdoor pool
Heated pool
Fitness classes
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Outdoor dining area
Wine / champagne
Poolside bar
Golf course
Children Activities (Kid / Family Friendly)
Kids club
Pets Allowed ( Dog / Pet Friendly )
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Full body massage
Massage
Salon
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Express check-in / check-out
Dry cleaning
Ironing service
Shoeshine
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Room features
Bathrobes
Air conditioning
Private beach
Private balcony
Room service
Coffee / tea maker
Flatscreen TV
Bath / shower
Safe
Sofa
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Radio
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Ocean View
Languages Spoken
English, Spanish
Location
Full view
Contact
Playa Blanca at Puntacana Resort & Club, Punta Cana 23300 Dominican Republic
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1500Reviews217Q+A100Room tips
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What it’s like this hotel during August month? What to expect: calmness, quietness and relaxation. Do note that during these months you’ll find sargassum which is a little bothersome algae in the beach, but totally safe and natural. Some rains very spot may occur but there’s always gonna be sun. This hotel is somewhat secluded from the others which makes it a perfect quiet getaway if you are looking for that. Children are welcome but know there are limited activities for them. Since you’ll be a little bit away from main civilization, you’ll know you have to stick mostly with what’s close by: few restaurants but all of them good (not great, just good) few shopping and few sports (though you can do some). It doesn’t mean you can either rent a vehicle or ask for a taxi (which are a little expensive). Breakfast is buffet and has local and more international options, a little for everyone. What not to expect: party vibe, night activities. Rooms are cosy but don’t expect amenities such as internet TV, bathtub or similars. Just what you need nothing else. Most rooms will have direct view to the ocean some will be blocked by a tree or only visible from a side. In summary: I went to have a getaway experience and that’s what I got. Loved it. Do not miss: the ecological reserve close by, it’s free and totally worth it!…
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Date of stay: August 2022Trip type: Travelled with family
Room Tip: Avoid morning or late beach swims during sargassum season, it can be little difficult.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This post refers to the complimentary yoga that the hotel offers it’s guests. It’s lead by Jonathan of Well Travelled Om and it’s amazing. Classes are held over the water in a hut. Jonathan is a fantastic teacher- knowledgeable, kind and inspiring. They provide the mats and towels. Enjoy!
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We got in on July 22. The hotel is very nice and clean. The beaches and the surrounding areas are beautiful. The breakfast buffet was average. The food was cold most of the time. The only good thing was the omelet. The prices are to high for the food and drinks. Being from the United States, I am use to refills on tea and soda. There were no refills at all. You even had to pay for water. Everyone that works there is looking for a tip. I do not have a problem with tipping since I travel all the time. I get fed up with them expecting a tip for doing their job. On our third day there, we got locked out of our room. We had three more days to go. This was my Dream Vacation. I was a little disappointed that there was no place to shop but the Blue Mall.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Kenia Castillo, Guest Services / Front Office at The Westin Puntacana Resort & Club
Responded 2 weeks ago
Good Morning, Thank you for your recent stay at our property and taking the time to share your valued feedback. We truly apologize for not fulfilling your expectations. The Leaders of the difference areas you make reference in your comments have been informed for any improvements needed. We hope to have the opportunity to welcome you again and change your current impression of our service . Cordially ,
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+1
Pros: This is a beautiful resort. We were told it’s one of the best in Punta Cana and we can believe it. It’s not all inclusive, and that is why we decided to stay here. They clean the beach from seaweed and the water is breathtaking. The resort isn’t overly crowded. The staff is amazing, very friendly and eager to help/please. There is a lagoon in the resort area that I HIGHLY recommend visiting. It’s free and a shuttle can take you there every day before 3. We went twice. The first time it was a little crowded (not bad) the second time…we were the only ones there! Amazing! The hot tub is huge and warm at first but your body quickly adjusts to the temperature and it no longer feels like a “hot tub”. It’s nice though. The weather in July was beautiful! Not too hot at all! At about 5 I would sit out in the sun and dry off because it was cool in the shade. Cons: I have only one complaint and for me it’s a big deal. If you have dietary restrictions be very careful! I am vegan (whole food plant based) and I am taking a cancer medication that has serious side effects when I eat dairy or butter. At the breakfast buffet, I would ask if potatoes had butter and was told no. They clearly had butter. This happened several times at breakfast, lunch or dinner. One night I asked for pasta with tomato sauce (no butter), I was so sick all night I couldn’t sleep…the food had butter but I couldn’t taste it because of the tomato sauce. Other times (room service) I ordered pasta with olive oil but when it arrived, it had butter. I suspected, but it was confirmed when I became sick. Fortunately, I didn’t eat much. If you are vegan. Playa Blanca has rice and beans, and a veggie pizza that can be ordered without cheese. Breakfast you can have a salad with oil and vinegar and there are usually roasted veggies. The potatoes are suspect…sometimes they are fine, other times I suspect they have butter. Also, at the omelet station you can ask for a corn tortilla filled with veggies and you can add balsamic vinegar. They have smoothies that are more like juice, but very good. I asked for ice to add because they are served warm/fresh. None of the bread is vegan…be careful of the avocado toast! I packed my own bread and peanut butter…thank heavens! I had a peanut butter and jelly on excursions and as needed as a meal replacement. Also, mushrooms are hard to come by. One of the restaurants has a veggie burger with roasted veggies and portobello mushrooms…no mushrooms. Also, the bread is suspect and may contain dairy. Overall the stay was amazing! I was disappointed by the food choices because they advertise vegan friendly. You just have to be creative and careful (if you’re vegan or lactose intolerant). The hotel and resort were amazing and I highly recommend!…
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Date of stay: July 2022Trip type: Travelled with family
Room Tip: If you are vegan pack something extra for sustenance. Playa Blanca has veggie pizza that can be...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
A lovely hotel and stay. Beach is wonderful and pool is relaxing. Every room had a view. Restaurant food was quite good on property and there's a complementary shuttle to take to other restaurants within the Punta Cana resort. The rooms are spacious, beds comfy and staff was very helpful.
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Comfy beds, roomy and clean rooms, excellent service and quick beach access are the highlights of our stay. It was not the same luxury as a Westin you get in the states but absolutely zero complaints from us. Beware taxis are $20 for a 5 minute drive so that stings a little, but quick, safe and easy. I would arrange a private transfer if taxis make you nervous, but we felt entirely safe. Yorka with the concierge went above and beyond as did our bartenders (Darrion was THE best) and even the shuttle that took us to our restaurants ended up being so wonderful; such warm and friendly people. We were blown away. Beach itself is gorgeous, but it has a ton of seaweed ( not sure if that’s all the time or just particular time of the year) but that was our only negative about the beach.…
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Date of stay: June 2022Trip type: Travelled with friends
Room Tip: We wish we would’ve taken advantage of the bikes! Lots of bike trails. Be sure to check out the...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The resort is beautiful and very clean kept. Staff are welcoming and super happy all day. Moises and Juan were kept us supplied with drinks as well as anything we needed all week, answering any questions we had and tending to an ask we had. I reccomend this resort and the staff make it worth coming back.
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Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Angelo Camejo, Guest Services / Front Office at The Westin Puntacana Resort & Club
Responded 5 Jun 2022
Dear H1969IJpatriciac On behalf of the entire hotel team, I want to thank you for sharing about your positive feedback . It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely,
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This was our first vacation since Covid and it was a last minute plan. Why I gave 4 stars :- 1. Property was always very clean - rooms, common areas, restaurants, beach, pools, common washrooms, gardens. The outdoor space was very well maintained. 2. People were generally pleasant, friendly and courteous. And they definitely take and deserve a lion’s share in these stars. 3. Beach, view were really nice. Property was quiet and peaceful. Only time we realized presence of others guests was in restaurants. 4. I would have liked to give 3.5 but I can’t, hence 4 stars. Why did I cut 1 star. The experiences we had are not expected in general and not at all from properties like Westin: - 1. Despite calling a day before our flights/check in, despite Felipe having agreed to make arrangements we had to wait at the airport for about 40 minutes for the cab to take us to hotel. We had to call hotel and after some waiting our cab arrived. 2. The gentleman (Andriel) who checked us in was not pleasant, friendly or welcoming. His command of English improved when it suited him and decreased when it didn’t. He took close to 20, 25 minutes to check us in although there were no other guests. He got impatient and irritated when our Amex didn’t work and suggested something was wrong with the card (our card, pin was perfectly fine because we spoke with Amex Cust care after this). Our baggage was delayed and any questions we asked regarding that, he brushed them off. He didn’t give us any information about the property. He actually was borderline rude. When we asked in which direction our room was he gestured in general direction. As our luck would have it, he again was there at our check out. We wanted to pay our charges through a gift card. Andriel was extremely reluctant to give back the gift card and we later realised that’s because there was still some balance on it. Now we have been very generous with our tips throughout the stay and it’s not about money. It’s his attitude and sneakiness that’s completely unacceptable. 2. We found that very few people speak/understand decent enough English. (We don’t speak Spanish) Our food orders were misunderstood, discounts were not applied (despite 2, 3 reminders). However, in most cases we think it was because of language barriers and general lack of training / skills. They always apologized profusely and mistakes were righted. It certainly was a drag though. 3. Interactions with staff at Kite bar got increasingly frustrating and they definitely were because of their lackadaisical attitude and /or less than honest practices. 4. We got an introductory email about amenities at the resort the night before our checkout. We got another email detailing all the facilities/events on the property after we reached home - about 18-20 hours after the checkout. I mean why? How? 5. Food was one of the most underwhelming experiences. So much so that, on return flight airline food tasted good. Breakfast buffet was below average with a big exception of omelettes. 6. Our visit to La Yolla restaurant was a disaster. The premises of that restaurant were stinking to high heavens - it was possibly dead / drying fish, seaweed. Restaurant itself was really average with pretentious server James who kept forcing us to write a trip advisor review right there. Food again was quite bad. View was nothing to write home to about. If you value your money and time, avoid this restaurant. I definitely do not recommend this property.…
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Date of stay: May 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Angelo Camejo, Guest Services / Front Office at The Westin Puntacana Resort & Club
Responded 5 Jun 2022
Dear Ksa Thank you for choosing to stay at the Westin Puntacana Resort & Club. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. We have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent the situation you described in your comments from occurring in the future. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times. An we hope you can give us the opportunity to welcome you back. Sincerely,
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My fiance and I had a FABULOUS experience at The Westin Puntacana Resort & Club from the moment we checked in. The entire staff was super friendly and made us feel like VIP during our stay, including a special birthday treat for my fiance! Andriel, Inoska and Joham (and all) at the front desk reception went out of their way to accommodate us and always greeted us by name when we passed through the lobby! Kaory in reservations was absolutely superb. Joel, Luis and Raquel at the breakfast restaurant were so attentive to our every need and quite engaging in conversation. The views from our oceanfront room were amazing (all rooms had a beautiful ocean view!) and housekeeping was meticulous. The Grill restaurant served delicious seafood and steak and the best brownies ever! Pool area and grounds were immaculate. We just cannot say enough good things about our experience and plan to return in October and every year. We are senior citizens who have travelled extensively, and this was by far our best and most relaxing vacation ever, thanks to a first-rate staff and outstanding GM!!…
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Date of stay: May 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Angelo Camejo, Guest Services / Front Office at The Westin Puntacana Resort & Club
Responded 5 Jun 2022
Dear Mr. Ellwalton On behalf of the entire hotel team, I want to thank you for sharing about your positive feedback . It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely,
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The open aired hotel is beautiful and has bar none the most beautiful and inviting beach in the area. The restaurant and beach/poolside staff were exceptional. The menu is diverse and delicious. Very nice escape. Their fitness center and wine list are on the weak side and could be improved, but overall, the experience was outstanding and there is something for all.
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Date of stay: May 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Angelo Camejo, Guest Services / Front Office at The Westin Puntacana Resort & Club
Responded 27 May 2022
Dear KonaBear81 On behalf of the entire hotel team, I want to thank you for sharing about your positive feedback . It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely,
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PRICE RANGE
US$208 - US$315 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta Cana
NUMBER OF ROOMS
200
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Claim Your Listing Frequently Asked Questions about The Westin Puntacana Resort & Club
Which popular attractions are close to The Westin Puntacana Resort & Club?
Nearby attractions include Reserva Ecológica Ojos Indígenas (3.7 km), Juanillo Beach (7.9 km), and Marina Cap Cana (4.7 km).
What are some of the property amenities at The Westin Puntacana Resort & Club?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at The Westin Puntacana Resort & Club?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Westin Puntacana Resort & Club?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at The Westin Puntacana Resort & Club?
Yes, parking is available to guests.
What are some restaurants close to The Westin Puntacana Resort & Club?
Conveniently located restaurants include La Yola Restaurant, The Grill, and Nakamura.
Are there opportunities to exercise at The Westin Puntacana Resort & Club?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Are pets allowed at The Westin Puntacana Resort & Club?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Westin Puntacana Resort & Club offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Westin Puntacana Resort & Club?
The staff speaks multiple languages, including English and Spanish.
Does The Westin Puntacana Resort & Club have any great views?
Yes, guests often enjoy the ocean view available here.