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Hotel Riu Palace Punta Cana

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Hotel Riu Palace Punta Cana
Hotel Riu Palace Punta Cana
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4,744 Reviews from our TripAdvisor Community

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Showing 3,226: English reviews
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Gibson City, Illinois
Reviewed 2 days ago NEW

Good time was had by all are group food was good plenty of drinks staff was super down side was padlock on the. Lockbox we missed placed the key cost me $50 to get it drilled out // the resort needs a remodel later in. The week we where I was told as soon as the new riu is done...

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2Thank rogerramjet79
Boston, Massachusetts
Reviewed 3 days ago NEW

Me and five of my friends recently stayed here for our spring break trip. This hotel needs a major face lift. Our room had mold all in it which I thought was a health hazard. There was mold all in the shower so I never really felt clean afterwards. The service and entertainment was excellent though. The staff here do...

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Thank 559lulu
Grand Rivers,Ky
Reviewed 3 days ago NEWvia mobile

This was a mom and daughter trip and I have to say I was a little apprehensive after reading some of the reviews and not expecting fantastic . Once we arrived I have to say the first impression as you walk in the lobby was just wow how beautiful and spacious it was with gorgeous chandeliers and the decor. I'm...

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2Thank sherih73
Rochester, New York
Reviewed 3 days ago NEW

Room: Very clean and spacious. We had a corner balcony, which allowed a two-directional view, which was nice. The room was also stocked (and re-stocked daily) with 4 types of liquor (Vodka, Gin, and we assume-- rum and whiskey), beer, bottled water, soda, and mixers. This was part of the all-inclusive deal, so there was no charge for using the...

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1Thank Tim B
Valparaiso, Indiana
Reviewed 3 days ago NEWvia mobile

We are here now and enjoying ourselves.i would come back again but I prefer to try different places when traveling. Our room is good,paid for ocean view and cannot see ocean but close to pool. Food is average,drinks are way to sweet.Pools and entertainment are great. Resort grounds are very nice and clean.

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1Thank Terri L
Quechee, Vermont
Reviewed 4 days ago NEW

My wife and I recently returned from a six night stay at the RIU Palace. We have to say that we were somewhat disappointed with the overall quality of the property. Our room was in need of renovation. There was a musty smell from the air conditioning unit which began to leak on the floor on our last night. The...

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Thank danielpike1948
Reviewed 6 days ago NEWvia mobile

Me and my friends stayed at the Riu palace for spring break. The beaches were beautiful, the pools were average . The rooms & the food is the only two issues we ran into sadly . . The room is very out dated & has lots of mold, so be careful. You can smell the mold in the room &...

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3Thank Carla P
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Palace Punta Cana, responded to this review

Dear guest, Thank you for taking the time to give us your feedback and for expressing your concerns. First of all, many thanks for your positive comments about our entertainment staff and our beach. On the other hand, we regret that you weren’t satisfied with the quality of the food offered. Therefore, it is important to inform you that we...

Reviewed 1 week ago via mobile

My husband and i were surprising my family while they were on vacation, was supposed to be at this resort. Our first time to the Dominican. We are review freaks, we read a lot on the places we intend to visit, and were iffy all along about this vacation as a whole. We are usually "adults only resort" kind of...

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3Thank ishaann88
Reviewed 1 week ago via mobile

The whole experience was wonderful. I had read some of the bad reviews before I went so my expectations where not high. I can not say enough of how beautiful the beach is here. I absolutely loved it. Since the majority of my stay was by the beach the need for the makeovers in the rooms did not bother me...

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2Thank Angie S
Maple Grove, Minnesota
Reviewed 1 week ago

the hotel and staff were very accommodating. the hotel is a little dated but very clean-the staff is constantly cleaning and that is what is important to me. The beach is great. spent 9 days there and every day we were at the beach. The thing that bothers me the most is the guests that stay there and feel that...

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1Thank sandy s

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Babysitting
  • Breakfast included
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
* Located on Arena Gorda Beach in Punta Cana * Inside the Riu Resort, along with the Riu Palace Macao, Riu Palace Bavaro, Riu Naiboa hotels and the ClubHotel Riu Bambu * The Splash Water World will be opened from 1st November 2016 * 4-story building * Surrounded by 63,000 m2 / 75,000 sq. Yards of lush gardens * Complimentary sun loungers on the beach * 50 km / 31 miles from Hig??Ey * 30 km / 19 miles from Punta Cana Int???L. Airport ... more   less 

Additional Information about Hotel Riu Palace Punta Cana

Address: Playa de Arena Gorda, Punta Cana, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: $264 - $541 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Riu Palace Punta Cana 4*
Number of rooms: 612
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Also Known As:
Riu Palace Punta Cana Hotel Punta Cana
Punta Cana Riu Palace
Riu Palace Hotel Punta Cana
Hotel Style:
#43 Romantic Hotel in Punta Cana
#44 Family Hotel in Punta Cana
#56 Luxury Hotel in Punta Cana
#58 Top resorts Hotel in Punta Cana
#59 Spa Hotel in Punta Cana
#61 On the Beach Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Riu Palace Punta Cana staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Look at room prior to checking in. AC has musty smell and strong smell of tobacco.”
 of 5 bubbles danielpike1948, 18 Mar 2017 | Read review
“we had a room that faced another hotel and it was nice and quiet.”
 of 5 bubbles 842sandys, 15 Mar 2017 | Read review
“Ocean front corner rooms are large and offer a jacuzzi on the balcony.”
 of 5 bubbles gibbybob, 11 Mar 2017 | Read review
“None of the rooms have much of a sea view due to the palm trees along the beach.”
 of 5 bubbles GAILBirmingham, 8 Mar 2017 | Read review
“We have stayed in the poolside rooms and the garden side rooms,...both were nice.”
 of 5 bubbles Jack5050, 7 Mar 2017 | Read review
5 of 5