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Tortuga Bay Hotel Puntacana Resort & Club

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Traveller (478)
Room & Suite (310)
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Overview
  • Excellent88%
  • Very good8%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
“la yola”(92 reviews)
“villa manager”(95 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star Hotel
All hotel details
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Rooms
9 Jul10 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (676)
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All reviewsla yolavilla managerbamboo restaurantthrough customsgolf cartsix sensesvip serviceecological reservebedroom villafresh water lagoonspunta espadainternational airportocean frontfour seasonsvip loungeprivate beachbaggage claim
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281 - 285 of 563 reviews
Reviewed 22 June 2013

This is the third year in a row that my wife and I have stayed at Tortuga Bay. They literally whisk you through the aiprort when you land. Upon arrival they give you a golf cart and a cell phone dialed directly to your Villa...More

3  Thank Mark M
Response from vcalcerano, General Manager at Tortuga Bay Hotel Puntacana Resort & ClubResponded 23 June 2013

Dear Mr. / Mrs. Mark, We appreciate your comments regarding your stay at Tortuga Bay Hotel on TripAdvisor ! It is always a pleasure to receive feedback from our guest. I will share your comments with our team, who I am certain will be encouraged...More

Reviewed 19 June 2013

Tortuga Bay Punta Cana is a refined, intimate, exclusive, luxury hotel, with a wide beach (a rare thing in Costa del Coco). This is not an all-inclusive resort as the Punta Cana’s tourists are used to. The hotel is a mix of tropical luxury and...More

1  Thank Eturia
Response from vcalcerano, General Manager at Tortuga Bay Hotel Puntacana Resort & ClubResponded 20 June 2013

Dear Mr. / Mrs. Eturia, We appreciate your comments regarding your stay at Tortuga Bay Hotel on TripAdvisor ! It is always a pleasure to receive feedback from our guest. I will share your comments with our team, who I am certain will be encouraged...More

Reviewed 12 June 2013

I am a business traveler so I have fairly high expectations when I travel. I read Trip Advisor reviews but have never felt compelled to write a review until staying at Tortuga Bay(TB). Leading up to this vacation, I cant tell you how excited I...More

6  Thank sandmanfromphilly
Response from vcalcerano, General Manager at Tortuga Bay Hotel Puntacana Resort & ClubResponded 13 June 2013

Dear Mr. / Mrs. Sandaman, We appreciate your comments regarding your stay at Tortuga Bay Hotel on TripAdvisor ! It is always a pleasure to receive feedback from our guest. I will share your comments with our team, who I am certain will be encouraged...More

Reviewed 26 May 2013

Tortuga Bays staff were phenomenal. The spa services were excellent. The beach service excellent and the staff at the restaurant closest to the villas we stayed in the best. Highlight: coming home after dinner in town to a candlelit bubble bath left as a thank...More

2  Thank chazzarama
Response from vcalcerano, General Manager at Tortuga Bay Hotel Puntacana Resort & ClubResponded 31 May 2013

Dear Mr. / Mrs. Chazzarama, We appreciate your comments regarding your stay at Tortuga Bay Hotel on TripAdvisor ! It is always a pleasure to receive feedback from our guest. I will share your comments with our team, who I am certain will be encouraged...More

Reviewed 22 May 2013

I can truly say that this was our best vacation ever. From the minute we stepped off the plane it was amazing and we had a very hard time leaving. One week was not enough. Our villa manager surprised us on the night of my...More

4  Thank Gosiaandhanus
Response from vcalcerano, General Manager at Tortuga Bay Hotel Puntacana Resort & ClubResponded 28 May 2013

Dear Mr. / Mrs.Gosiaan, We appreciate your comments regarding your stay at Tortuga Bay Hotel on TripAdvisor ! It is always a pleasure to receive feedback from our guest. I will share your comments with our team, who I am certain will be encouraged by...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Beachfront
Bar/Lounge
Breakfast included
Spa
Hotel Amenities
Free Parking
Room Service
Breakfast included
Laundry Service
Concierge
Multilingual Staff
Babysitting
Meeting Rooms
Room amenities
Air Conditioning
Minibar
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Golf Course
Outdoor pool
Tennis Court
Details
Price range
US$679 - US$1,596 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Punta Cana
#3 On the Beach Hotel in Punta Cana
#3 Luxury Hotel in Punta Cana
#3 Spa Hotel in Punta Cana
#26 Green Hotel in Punta Cana
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$679 - US$1,596 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Punta Cana
#3 On the Beach Hotel in Punta Cana
#3 Luxury Hotel in Punta Cana
#3 Spa Hotel in Punta Cana
#26 Green Hotel in Punta Cana
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (478)
Room & Suite (310)
Pool & Beach (156)
Dining (79)
Amenities (69)
Family and Play Areas (2)
Business Centre & Event Rooms (2)
Questions & Answers
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mauibound3
24 May 2018|
Answer
Response from ddoran | Reviewed this property |
the restaurant closes at 11 for lunch so i would guess around then never been an issue for anyone that i have seen over past 12 years
-1
Votes
mauibound3
7 May 2018|
AnswerShow all 2 answers
Response from FBSJ69 | Reviewed this property |
Very expensive and very quite. You have others choices near by at The Village or Blue Mall.
0
Votes
Sarah A
11 February 2018|
AnswerShow all 2 answers
Response from FBSJ69 | Reviewed this property |
You can snorkel and see stingrays. At this writing due to Saragossa infestation you cannot swim as the sea is dark green from decomposed seaweeds. Call before coming. You can snorkel at the lagunes near by.
0
Votes
Room Tips
"Splurge on an ocean front view, you won't regret it"
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"An ocean front room is very worth it, but all the rooms are within a few steps from the water."
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"Ocean front rooms are literally steps from the beach."
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"Take the golf cart and go visit The Westin and Playa Blanca or even play Golf"
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