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Occidental Caribe

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Occidental Caribe
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8,162 Reviews from our TripAdvisor Community

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Showing 4,344: English reviews
Moncton, Canada
Reviewed 1 May 2013

We booked through Nolitours, and having read many of the other reviews stating that you really needed to upgrade to premium rooms, we were expecting to pay to do so. Our room was 6303, located on the top floor with view of pool and you could see some ocean. It was very clean and well kept, and we were pleased...

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Helpful?
2Thank rickydicky
barcelopc, Manager at Occidental Caribe, responded to this review

Dear Ricky, Thank you for your review. We were delighted to hear that you had a great time with us. Your special mention of the staff, like Vanessa that enhanced the quality of your trip was also greatly appreciated. We recognize that our staff plays a valuable role in the vacation experience of our guests, but reviews like yours serve...

Hamilton, Canada
Reviewed 30 April 2013

This was my first trip to Punta Cana and I was not disappointed at all. The hotel was lovely and clean. The staff were absolutely fantastic! They were so helpful and nothing was too much trouble. The staff work extremely long and hard. Benita, our maid, did a great job of keeping our room clean and I loved the flowers...

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Helpful?
1Thank Haggis50-13
barcelopc, Manager at Occidental Caribe, responded to this review

Dear Guest, The nice notes like the one you kindly posted on the Trip Advisor webpage are very appreciated by us. Thank you for taking some time to express your impressions during your stay at the Barcelo Punta Cana. It was delightful for all our staff to read that you appreciate the service of all of them and the facilities...

Rosemère, Quebec, Canada
Reviewed 30 April 2013

The best vacations ever. Food was more than excellent in all the restaurant a la carte. They even have a resto a la carte for everyone at noon and a excellent pizzeria by the beach.The langoust is a must to try very tender and well prepared. Nice room with view at the sea. Very nice attention from all the staff....

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Helpful?
1Thank Sylvie L
barcelopc, Manager at Occidental Caribe, responded to this review

Dear Sylvie, We greatly appreciate that you have chosen Barcelo Punta Cana for your holidays. It is through communications of this nature that our customers give us an opportunity to assess and evaluate our performance, as well as to ensure that we maintain and deliver the level of service expected from us. It is a pleasure to read that you...

Dartmouth, Canada
Reviewed 28 April 2013

Stayed at the Barcelo Punta Cana April 5-19th, this was our 6th visit to the resort and our 4th time for two weeks. Best beach ever Food was very good this year, all of the a la cartes were great, our favorite was the Tokio, Jose our young waiter was very nice and spoke great english. Favorite lunch time spot...

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Helpful?
1Thank Diane B
barcelopc, Manager at Occidental Caribe, responded to this review

Dear Diane, We would like to express our gratitude for sharing your impressions and suggestions of your recent stay with us. I am very proud to have received your comments, informing us that you enjoyed your stay at our resort and that you appreciated the friendliness of our staff; we are aware that it is only because of them that...

Medicine Hat, Alberta
Reviewed 28 April 2013

Well 5 years later and I am still enjoying the Barcelo Punta Cana resort!!!! I find the staff to be very friendly and because it has been 5 years I have met some very nice people at this resort. It amazes me how hard these people work (Benita, our maid) for instance was wonderful. Also how they remember you from...

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Helpful?
1Thank sassyas
barcelopc, Manager at Occidental Caribe, responded to this review

Dear Guest, Dear guest, Thank you for your loyalty towards Barcelo Hotels and Resorts as your holiday’s destination and for posting a review about your experience among us. In the name of the entire team we would like to express you our satisfaction to acknowledge that despite the fact that some of the staff members have changed, your experience at...

Indianapolis, Indiana
Reviewed 26 April 2013

My (pregnant) wife and I just returned from a very relaxing trip to Barcelo Punta Cana (aka Barcelo Premium). I would not have chosen this resort with all of the negative reviews, but my brother and sister in law had already booked their trip. We got a really great price and decided to prepare for the worst. While their were...

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Helpful?
1Thank sadibabi
barcelopc, Manager at Occidental Caribe, responded to this review

Dear Guest, Receive cordial greetings from all the team working at Barcelo Punta Cana. Thank you for taking the time to post a review of your recent stay at our hotel. We sincerely appreciate all feedback. We would like to extend our most sincere apologies for any inconveniences or difficulties you may have experienced during your stay. Concerning your comments...

Merrimack, New Hampshire
Reviewed 26 April 2013

Our family recently went to the D.R. we stayed at this hotel and the Occidental Grand. The Barcelo had much more going on, rock climbing, music and dancing by the pool during the day, volleyball on the beach, kids area. The buffet was huge and we ate there most days, the food had good taste but the meat quality was...

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Helpful?
Thank Matt L
barcelopc, Manager at Occidental Caribe, responded to this review

Dear Matt, Thank you for sharing your experience at the Barcelo Punta Cana at Tripadvisor. We are sad to read that we couldn’t fill your expectations regarding our hotel. We always try to keep our quality service, in order to satisfy the needs and expectations of all our guests. We take all guest feedback very seriously; therefore we appreciate all...

Toronto, Canada
Reviewed 25 April 2013

I feel so bad to write this review, but this is the only way you can improve. We arrived on the 9th at 2 pm (14 people). Our rooms were not ready, there were 2 kids, 9 months and 13 months. We tried to get atleast 1 room so that we could shower and change them and we were told...

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Helpful?
1Thank daffers123
barcelopc, Manager at Occidental Caribe, responded to this review

Dear Guest: First and foremost, thank you for taking the time to communicate your opinion about your last stay at Barcelo Punta Cana. We are happy to see that there are elements of resort that you quite enjoyed, however we are very concerned to read that your experience with us did not live up to our usual level of service...

Beamsville, Canada
Reviewed 25 April 2013

I really am writing this review to dispel and negative reviews. I was at this Resort from April 4-18, and have no negative comments. There is no need to be picky when your here to relax. This Resort is well maintained, always being groomed and cleaned all day long. Staff pick up cups and straws on the beach all day,...

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Helpful?
Thank TheMahon
barcelopc, Manager at Occidental Caribe, responded to this review

Dear Guest, Receive cordial greetings from all the team working at the Barcelo Punta Cana. We do not know how to thank you for this kind of comments. Posts such as yours delight us and gives us confidence to keep working hard to satisfy our customers and improve our service. Please allow us to reassure that we are extremely proud...

Reviewed 24 April 2013

This is an All Inclusive Hotel with very good infrastructure and restaurants. The only problem that I had was the first room that I got. The air conditioning was noise but I complained and they moved me to a better and newer room.

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Helpful?
Thank Flavio V
barcelopc, Manager at Occidental Caribe, responded to this review

Dear Flavio, Greetings, thanks for choosing Barceló Punta Cana for your holidays. It was a pleasure to have you with us, Thanks for taking time to value and rate our product and services. We are happy to read that you enjoyed your stay with us. We hope you give us another chance to serve you, if you happen to visit...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Room Service
  • Bar/Lounge
  • Free Parking
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Occidental Caribe

Address: Carretera Macao s/n | Playa Arena Gorda, Punta Cana 23301, Dominican Republic (Formerly Barcelo Punta Cana)
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: $193 - $467 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Occidental Caribe 3.5*
Number of rooms: 798
Reservation Options:
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Also Known As:
Barcelo Punta Cana Hotel Punta Cana
Breezes Punta Cana
Barcelo Punta Cana Resort
Barcelo Premium Punta Cana
Barcelo Dominican Punta Cana
Punta Cana Barcelo
Hotel Style:
#37 Casino Hotel in Punta Cana
#52 Top resorts Hotel in Punta Cana
#53 Spa Hotel in Punta Cana
#55 On the Beach Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Occidental Caribe staff and other travellers.
442 questions
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Questions? Get answers from Occidental Caribe staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pay a little extra for ocean view, ask for a higher floor.”
 of 5 bubbles golfherum, 24 Feb 2017 | Read review
“If you are on the ground level, ensure your patio door locks as there is a lot of traffic on the beach at night.”
 of 5 bubbles E5183HCjulieh, 24 Feb 2017 | Read review
“I would suggest paying extra for the room upgrade. Rooms facing the beach have a very nice balcony view.”
 of 5 bubbles josephwT3337YH, 23 Feb 2017 | Read review
“Ask for an upgrade, hotel is updating so make sure you get a newer room.”
  • Storage Cupboard with Gate
 of 5 bubbles Mike03072015, 23 Feb 2017 | Read review
“Choose rooms ocean front, away from party pool... The higher the better for view”
 of 5 bubbles 830kathyf, 21 Feb 2017 | Read review
5 of 5