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Occidental Caribe

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Occidental Caribe
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8,128 Reviews from our TripAdvisor Community

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Showing 4,323: English reviews
canada
Reviewed 26 March 2013

I chose this hotel on Flight Centres recommendation. There was my first mistake trusting them. They showed me pictures of the rooms...ya they were the rooms in Bldg 1 and 2 that have been updated. My room was disgusting I didn't even have a pole on my towel rack handles. Oh and all the ugly stories that I read regarding...

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Helpful?
Thank Beachbab31
barcelopc, Manager at Occidental Caribe, responded to this review

Dear guest, Thank you for choosing Barcelo Punta Cana for your holidays. In the name of our entire staff, we want to thank you for taking time to share your review with other travelers. We are happy to see that there are elements of resort that you quite enjoyed, however we are very concerned to read that your experience with...

St. John's, Canada
Reviewed 25 March 2013

This was our first trip to the Dominican republic and we read many reviews about this resort...some were not so appealing so we went with an open mind. Although this resort is not new, you can definately see people working to maintain the property. The staff was absolutely fantastic. Always smiling and willing to help you....i still smile thinking how...

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Helpful?
3Thank Joyce M
barcelopc, Manager at Occidental Caribe, responded to this review

Dear Joyce, Thank you for taking the time to post a review of your recent stay at our hotel. We sincerely appreciate all feedback. We also are very pleased you enjoyed the all-inclusive program which includes a wide range of delicious food and beverage and the different activities. It is an honor to know that our staff is providing our...

Chester, New York
Reviewed 25 March 2013

$4,000 dollar nightmare!! Food was horrrible!! You have to make reservations for specifics restaurants which they only have appointments for 9:00pm! They didn't care that you had an infint that had to be to bed! Beach towels they limit you for one per person and they are strict even for baby! Rooms are filthy no update! Some employees were nasty!...

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Helpful?
3Thank Neilmpd1188
barcelopc, Manager at Occidental Caribe, responded to this review

Dear guest, Thank you to take your time to write and share your review in Tripadvisor. Checking your words we can appreciate you didn’t have a pleasant stay in Barcelo Punta Cana and that we couldn’t fill your expectation about our property. We try to keep our quality service to give you our best and we take all guest feedback...

Lawton, Oklahoma
Reviewed 25 March 2013

We planned our trip to Punta Cana, Dominican Republic for 15 – 22 Mar 13. We arrived in Punta Cana on 15 Mar 13 in the early afternoon and found out that it cost each of us $10 to enter the country. After getting our bags we found our vacation company (FunJet) representative and arranged travel to the Barcelo Resort....

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Helpful?
1Thank Houston L
barcelopc, Manager at Occidental Caribe, responded to this review

Dear Guest, Receive cordial greetings from all the team working at the Barcelo Punta Cana. Thank you for taking the time to post a review of your recent stay at our hotel. We sincerely appreciate all feedback. We also are very pleased you enjoyed the all-inclusive program which includes a wide range of delicious food and beverage and the different...

New Brunswick, Canada
Reviewed 24 March 2013

This was our first trip down south and we absolutely loved it here. The drinks were amazing, the staff was always cheerful ! The a la carte restaurants were all very good, especially Tokio, it was to die for! The pools were both beautiful and the beach was out of this world. I would come back to this resort in...

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Helpful?
2Thank Chantale R
barcelopc, Manager at Occidental Caribe, responded to this review

Dear Chantale, We would like to thank you for your feedback about your recent stay with us, being of the utmost importance for us and our main source to improve our facilities and service. Let us express our gratitude for writing your impressions in this website and to share them with other guests. We feel glad to read that you...

Greenville, South Carolina
Reviewed 23 March 2013

A group of 12 of us went here for our Spring Break. We were Very Worried after reading countless reviews about this resort that said to stay elsewhere. However, much to our surprise we had a wonderful time. This is our second time in Punta Cana- We stayed at the Hardrock last year but wanted to spend a little less...

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Helpful?
1Thank Christie C
barcelopc, Manager at Occidental Caribe, responded to this review

Dear Christie, Greetings from Barcelo Punta Cana and thank you so much for sharing your valuable feedback about your recent stay with us. At Barcelo Punta Cana we work continuously every day to improve our facilities, being your comments very important to increase the hotel value. It would be great if you join us once again. In that case, please...

Jacksonville, Florida
Reviewed 23 March 2013

When making plans for the Barcelo Punta Cana, I was really amazed at how polarized the reviews were, either really great or terrible. My wife and I stayed there 3/9-3/13 and had a wonderful time. True, our first room in the older section had a leaking shower, but the staff moved us to a much better room in the same...

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Helpful?
5Thank tfpape
barcelopc, Manager at Occidental Caribe, responded to this review

Dear guest, Receive cordial greetings from all the team working at the Barcelo Punta Cana. Thank you for choosing Barcelo Punta Cana for your holidays and for the time you spent sharing your review with other travelers on Tripadvisor.com. We are happy to read that your recent stay at our resort was overall what you expected and we thank you...

annapolis md
Reviewed 22 March 2013

Stayed for 2 weeks, March 5-18th, 2013. I have stayed here many times and would stay no where else in Punta Cana. Great Staff and Service. People always with a smile and an Hola!!!Thankss to so many, Wandy, Sandy, Cesar, Omar, Julio, Magnolia, Mr. Alexander, Roza, Premium Club. Candida, Andres and so many more. See you all soon.

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Helpful?
6Thank greektravelers
barcelopc, Manager at Occidental Caribe, responded to this review

Dear guest, Thank you for choosing Barcelo Punta Cana for your holidays and for the time you spent sharing your review with other travelers on Tripadvisor.com. In the name of our entire staff, we thank you for highlighting out the excellent service of our friendly staff. Thank you for naming those who made a difference during your visit, like Wandy,...

kelowna
Reviewed 21 March 2013 via mobile

Staff were all somber and unfriendly even when given tips. We always tip ! Under staffed and hotel is falling apart. Beautiful huge beach was the only plus ! Have stayed before at Grand Bahia and should have stayed at the regular rooms there instead of the prestege club here !! Everyone who stayed here were not impressed ! If...

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Helpful?
1Thank kelcan
barcelopc, Manager at Occidental Caribe, responded to this review

Dear Guest: First and foremost, thank you for taking the time to communicate your opinion about your last stay at Barcelo Punta Cana. We are happy to see that there are elements of resort that you quite enjoyed, however we are very concerned to read that your experience with us did not live up to our usual level of service...

Halifax, Canada
Reviewed 21 March 2013

My family and I were just there from March 9-16, 2013. This was our first time at a "family" resort and we were very impressed with how polite, professional and warm all the staff were with us adults but especially by my nieces who are 6 & 8 yrs old. The girls loved swimming in the pool and the ocean....

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Helpful?
2Thank Tammy L
barcelopc, Manager at Occidental Caribe, responded to this review

Dear Tammy, We appreciate the time you invested in writing a review of your recent stay and on behalf the entire team at Barcelo Punta Cana we would like to express our gratitude for the kind words you have submitted about us. Also, we would like to sincerely thank you for acknowledging so many positive elements experienced during your vacations....

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Room Service
  • Bar/Lounge
  • Free Parking
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Occidental Caribe

Address: Carretera Macao s/n | Playa Arena Gorda, Punta Cana 23301, Dominican Republic (Formerly Barcelo Punta Cana)
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: $195 - $469 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Occidental Caribe 3.5*
Number of rooms: 798
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, BookIt.com, Hotels.com and Barcelo so you can book your Occidental Caribe reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Barcelo Punta Cana Hotel Punta Cana
Breezes Punta Cana
Barcelo Punta Cana Resort
Barcelo Premium Punta Cana
Barcelo Dominican Punta Cana
Punta Cana Barcelo
Hotel Style:
#37 Casino Hotel in Punta Cana
#52 Top resorts Hotel in Punta Cana
#53 Spa Hotel in Punta Cana
#55 On the Beach Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Occidental Caribe staff and other travellers.
437 questions
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Questions? Get answers from Occidental Caribe staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room overlooking the pool. Its amazing. I stayed in room 2110 (same side as the casino) and that area was amazing.”
 of 5 bubbles SharonP8696, 21 Feb 2017 | Read review
“Ask for a newly renovated room - Buildings 1-2 (I think)”
 of 5 bubbles crocket12017, 20 Feb 2017 | Read review
“Avoid rooms near the casino and try to face the ocean.”
 of 5 bubbles ecpapp22, 19 Feb 2017 | Read review
“book early”
 of 5 bubbles vzamprogna, 18 Feb 2017 | Read review
“Ask for an updated room, if you are picky about them”
 of 5 bubbles Peppercornn, 16 Feb 2017 | Read review
5 of 5