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Occidental Caribe

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8,420 Reviews from our TripAdvisor Community

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Showing 4,519: English reviews
Renfrew, Ontario, Canada
Reviewed 5 May 2013

Returning for the third time at the Barcelo (Premium) Punta Cana. Excellent service and very clean. Excellent room in Building 2 top floor. Thanks to Rosa, Angela and the rest of the Club Premium staff for helping to make our trips so enjoyable, they are very courteous, helpful and friendly. The A la Carte restaurants are very good, especially the...

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Helpful?
Thank Renfrew1018
barcelopc, Manager at Occidental Caribe, responded to this review

Dear Guest, Dear Guest: We would like to thank you for your feedback about your recent stay with us, being of the utmost importance for us and our main source to improve our facilities and service. Let me express my gratitude for writing your impressions in this website and to share them with other guests. We feel glad to read...

Halifax, Canada
Reviewed 4 May 2013

When we booked this trip the reviews were about 50/50 good and bad. After we booked the reviews became worse and worse. We arrived and I was expecting the worst. I was very wrong. It was funny that every time you met someone the conversation would eventually go back to reading the reviews and being surprised how nice everything was....

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Helpful?
Thank katiemacintosh m
barcelopc, Manager at Occidental Caribe, responded to this review

Dear Katie, First and foremost, thank you for taking the time to communicate your opinion about your last stay at Barcelo Punta Cana. We are happy to see that there are elements of resort that you quite enjoyed, however we are very concerned to read that your experience with us did not live up to our usual level of service...

Halifax, Canada
Reviewed 4 May 2013

Was here last year was everything was great decided to bring back the family WOW big mistake their rooms were great our room on the other hand smelled so bad like MUST as soon as we opened the door within 2 mins we were back to the front desk and we asked to switch rooms which they said Friday morning...

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Helpful?
1Thank Eddie B
barcelopc, Manager at Occidental Caribe, responded to this review

Dear Eddie, As a repeater client your opinion is very important to us. It represents a challenge, an opportunity to improve our services, and maintain the magic that makes our dear customers choose for their holiday destination our Barcelo Punta Cana. We thank you for taking the time to bring your concerns to our attention. It is through communications of...

Palmdale, California
Reviewed 3 May 2013

I have traveld many places. I really want to say that Punta Cana in the Dominican was fabulous! People there are humble and very nice. I was very impressed. Not only the beaches but surrounding areas. I am planning on returning in November to visit the Cathedral in El Hguey. I will stay at the same plance Barcelo Punta Cana...

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Helpful?
2Thank Carmela777
barcelopc, Manager at Occidental Caribe, responded to this review

Dear Carmela, The nice notes like the one you kindly posted on the Trip Advisor webpage are very appreciated by us. Thank you for taking some time to express your impressions during your stay at the Barcelo Punta Cana. It was delightful for all our staff to read that you appreciate the service of all of them and the facilities...

Fredericton, NB CANADA
Reviewed 2 May 2013

This was my second time at the Barcelo (Premium) Punta Cana, and as last year it did not disappoint. Upon arrival we were put in a Premium room (which we did not pay for - BONUS) We were so excited we all gave him a $5 tip.. It was a very nice room in Buidling 2 of the renovated section....

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1Thank Julie292
barcelopc, Manager at Occidental Caribe, responded to this review

Dear Julie, As a repeat client your opinion is very important to us. It represents a challenge, an opportunity to improve our services, and maintain the magic that makes our dear customers choose for their holiday destination one of our Barcelo Hotels. We are very pleased to read that your stay was another great vacation. Thank you for your comments...

Moncton, Canada
Reviewed 1 May 2013

We booked through Nolitours, and having read many of the other reviews stating that you really needed to upgrade to premium rooms, we were expecting to pay to do so. Our room was 6303, located on the top floor with view of pool and you could see some ocean. It was very clean and well kept, and we were pleased...

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Helpful?
2Thank rickydicky
barcelopc, Manager at Occidental Caribe, responded to this review

Dear Ricky, Thank you for your review. We were delighted to hear that you had a great time with us. Your special mention of the staff, like Vanessa that enhanced the quality of your trip was also greatly appreciated. We recognize that our staff plays a valuable role in the vacation experience of our guests, but reviews like yours serve...

Hamilton, Canada
Reviewed 30 April 2013

This was my first trip to Punta Cana and I was not disappointed at all. The hotel was lovely and clean. The staff were absolutely fantastic! They were so helpful and nothing was too much trouble. The staff work extremely long and hard. Benita, our maid, did a great job of keeping our room clean and I loved the flowers...

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1Thank Haggis50-13
barcelopc, Manager at Occidental Caribe, responded to this review

Dear Guest, The nice notes like the one you kindly posted on the Trip Advisor webpage are very appreciated by us. Thank you for taking some time to express your impressions during your stay at the Barcelo Punta Cana. It was delightful for all our staff to read that you appreciate the service of all of them and the facilities...

Rosemère, Quebec, Canada
Reviewed 30 April 2013

The best vacations ever. Food was more than excellent in all the restaurant a la carte. They even have a resto a la carte for everyone at noon and a excellent pizzeria by the beach.The langoust is a must to try very tender and well prepared. Nice room with view at the sea. Very nice attention from all the staff....

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Helpful?
1Thank Sylvie L
barcelopc, Manager at Occidental Caribe, responded to this review

Dear Sylvie, We greatly appreciate that you have chosen Barcelo Punta Cana for your holidays. It is through communications of this nature that our customers give us an opportunity to assess and evaluate our performance, as well as to ensure that we maintain and deliver the level of service expected from us. It is a pleasure to read that you...

Dartmouth, Canada
Reviewed 28 April 2013

Stayed at the Barcelo Punta Cana April 5-19th, this was our 6th visit to the resort and our 4th time for two weeks. Best beach ever Food was very good this year, all of the a la cartes were great, our favorite was the Tokio, Jose our young waiter was very nice and spoke great english. Favorite lunch time spot...

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Helpful?
1Thank Diane B
barcelopc, Manager at Occidental Caribe, responded to this review

Dear Diane, We would like to express our gratitude for sharing your impressions and suggestions of your recent stay with us. I am very proud to have received your comments, informing us that you enjoyed your stay at our resort and that you appreciated the friendliness of our staff; we are aware that it is only because of them that...

Medicine Hat, Alberta
Reviewed 28 April 2013

Well 5 years later and I am still enjoying the Barcelo Punta Cana resort!!!! I find the staff to be very friendly and because it has been 5 years I have met some very nice people at this resort. It amazes me how hard these people work (Benita, our maid) for instance was wonderful. Also how they remember you from...

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Helpful?
1Thank sassyas
barcelopc, Manager at Occidental Caribe, responded to this review

Dear Guest, Dear guest, Thank you for your loyalty towards Barcelo Hotels and Resorts as your holiday’s destination and for posting a review about your experience among us. In the name of the entire team we would like to express you our satisfaction to acknowledge that despite the fact that some of the staff members have changed, your experience at...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free Parking
  • Spa
  • Breakfast included
  • Room Service
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Room Service

Additional Information about Occidental Caribe

Address: Carretera Macao s/n | Playa Arena Gorda, Punta Cana 23301, Dominican Republic (Formerly Barcelo Punta Cana)
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: $179 - $450 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Occidental Caribe 3.5*
Number of rooms: 798
Reservation Options:
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Also Known As:
Barcelo Punta Cana Hotel Punta Cana
Breezes Punta Cana
Barcelo Punta Cana Resort
Barcelo Premium Punta Cana
Barcelo Dominican Punta Cana
Punta Cana Barcelo
Hotel Style:
#40 Casino Hotel in Punta Cana
#55 Top resorts Hotel in Punta Cana
#56 Spa Hotel in Punta Cana
#58 On the Beach Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Occidental Caribe staff and other travellers.
503 questions
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Questions? Get answers from Occidental Caribe staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean front is totally worth the extra money.”
945lindaf, 22 Apr 2017 | Read review
“If you want a great view of the ocean, pick a room that facing it. Otherwise ask staff for quiete rooms.”
robjohn2017, 22 Apr 2017 | Read review
“They are doing upgrades so hard to give a tip for this.”
sassyas, 20 Apr 2017 | Read review
“The 7 block was older, but closer to pool. Garden side if you want quiet to sleep better. Pool side if you want a great view.”
896cydneyh, 20 Apr 2017 | Read review
“Building 7 is close to pool and beach. Also great view on the 4th floor”
PamR245, 19 Apr 2017 | Read review
5 of 5