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Grand Bahia Principe Turquesa

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1,840 Reviews from our TripAdvisor Community

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Showing 701: English reviews
Mississauga, Canada
Reviewed yesterday NEW

Best staff at this resort went as a family group was the best time ever. Management was good staff was respectful acomodating food was good was the most amazing time ever. the micheal jackson show was the best i have ever seen this is a must to do. would recommend and visit at all times best time ever!!!!

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Helpful?
Thank realsweetdeb
AdrianaPeguero, Customer Service at Grand Bahia Principe Turquesa, responded to this review

Dear Client, It is very exciting to hear that you consider us as the best hotel wiht a great staff. Additionally, it is a pleasure to know that we surpassed your expectations during your vacation. We hope to have the honor to welcoming you once again and thank you personally your comments. Best regards, Adriana Peguero Bahia Principe Bavaro Resort

Reviewed 2 days ago NEWvia mobile

It was a very good two week. The waiters and the animators were kind and patient and polite. We felt good. Dance shows were the best and.it was a real entertainment. Food.was delicious and room.was beautiful. Thank.you all.

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Helpful?
Thank Anita E
AdrianaPeguero, Customer Service at Grand Bahia Principe Turquesa, responded to this review

Dear Anita, We feel proud to read that you had an excellent stay in your visit to Grand Bahia Principe Turquesa and to hear that you are considering coming back. Kind regards, Adriana Peguero Bahia Principe Bavaro Resort

Reviewed 1 week ago

The day we arrived, we checked in on time at 3pm, and was told our room wasn't ready. They said to wait 30 mins, and they would get back to us. So after the 30 mins we went o to the desk and asked for and update. We were told this 5 times. "Give us 30 mins" It took over...

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Helpful?
2Thank Daniella V
AdrianaPeguero, Customer Service at Grand Bahia Principe Turquesa, responded to this review

Dear Daniella, It is with great regret to learn that we could not reach your expectations during your honeymoon, and we are deeply sorry for any inconvenience that you may have passed. We would like to thank you for taking the time to communicate your impressions with us regarding your recent stay in our property. We hope to have another...

Halifax, Canada
Reviewed 2 weeks ago

Thoroughly enjoyed our time in the Grand Bahia Principe complex of resorts in Punta Cana- although we were based out of the Turquesa unit. Easy resort to get around in- either walk it and enjoy the surroundings, or wait a few minutes and catch a trolley shuttle. Lots going on- or, just crash on the beach (which was also great.)...

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Helpful?
1Thank Denny J
AdrianaPeguero, Customer Service at Grand Bahia Principe Turquesa, responded to this review

Dear Denny, It is an honor to read that your stay was great and you enjoyed your time with us. We greatly appreciate you have chosen our facilities as your 35th anniversary getaway. We look forward to welcoming you once again! Enjoy an all-inclusive holiday with Bahia Principe Hotels & Resorts. Kind regards, Iamed Franco Bahia Principe Bavaro Resort

Koky27
Reviewed 2 weeks ago via mobile

I went just for one night , but since I stayed for a few days in one of the others hotels in the complex about 6 years ago and I didn't like It that much I was not expecting a big thing , but I have to say grand bahía principe turquesa surprised me ! Food is pretty good ,...

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Helpful?
1Thank Koky27
AdrianaPeguero, Customer Service at Grand Bahia Principe Turquesa, responded to this review

Dear Guest, We are delighted to read that you was surprised with the services provided in our Grand Bahia Principe Turquesa. Thank you for highlighting our good food and kind staff. Hoping to welcome you once again! Holidays with Bahia Principe Hotels & Resorts. Best regards, Iamed Franco Bahia Principe Bavaro Resort

Reviewed 2 weeks ago via mobile

This is my second year in row visiting Grand Bahia principe Turquesa and I have to say that it is like looking forward to visiting family. The workers are friendly and helpful. Always smiling, so if you can't put a smile on your face and stay happy at this resort, you are just a miserable person. My favorite of all...

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Helpful?
3Thank Pam A
AdrianaPeguero, Customer Service at Grand Bahia Principe Turquesa, responded to this review

Dear Pam, We greatly appreciate that you have chosen for second time our hotel as your holiday destination. It is a pleasure to read that our staff was friendly, specially our animation team. We wish to welcome you in the near future for a longer time! Best regards, Iamed Franco Bahia Principe Bavaro Resort

Reviewed 3 weeks ago via mobile

The resort is absolutely beautiful but the employees make it a fantastic stay! RAMON (the bell boy) and ISMAEL(man who booked our rooms) make sure to ask for them when u arrive! They made our stay as perfect as it was! RAMON: did more then just bring our bags up and down, he made sure he always made us laugh...

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Helpful?
2Thank Justin B
AdrianaPeguero, Customer Service at Grand Bahia Principe Turquesa, responded to this review

Dear Justin, At Bahia Principe Hotels & Resorts our goal is to make your vacation become an unforgettable experience. Please be assured that it is an honor and a great compliment for us to forward such nice comments to the staff member you mentioned, who made for you, a fantastic stay. Thank you for your comments and we hope to...

Reviewed 3 weeks ago via mobile

The room was very nice. The pool area was fun and relaxing. The tram system to the beach and other resorts was very helpful. The majority of the staff was wonderful. The bar staff in the lobby area, the poolside and wait staff at the buffets and the entertainment staff were amazing. The visit would have been very boring if...

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Helpful?
1Thank kellywritz
AdrianaPeguero, Customer Service at Grand Bahia Principe Turquesa, responded to this review

Dear Kelly, We thank you for mentioning our amazing entertainment team. We are glad to hear that we make you fell part of our family. We appreciate the time you have taken to share your impressions, which we will treat with great interest. Hoping to see you again in the near future! Kindest regards, Iamed Franco Bahia Principe Bavaro Resort

Reviewed 3 weeks ago

We arrived to the tail end of Thunderstorm season in Punta Cana but the rain tended to be short lived. We got checked into our room and went exploring around the resort. The pictures you see online do not even come close to showing the actual vast size of the resort. All rooms for the most part were the same...

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Helpful?
3Thank Chris A
AdrianaPeguero, Customer Service at Grand Bahia Principe Turquesa, responded to this review

Dear Chris, Thank you for taking the time to post a review of your stay at our hotel. We sincerely appreciate all feedback. We are proud to read that you were extremely impressed by our incredible and clean beach. Looking forward to seeing you in the future! Regards from Punta Cana, Iamed Franco Bahia Principe Bavaro Resort

Reviewed 3 weeks ago

These are not the people you want to deal with. Our reservation was cancelled without consent from their reservations team due to a misunderstanding and due to the reservations team not keeping one another properly informed about the last interactions with customers. We showed up at this hotel on 10/24/2016 and spent 45 minutes arguing with the security personnel at...

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Helpful?
Thank Albanker01
AdrianaPeguero, Customer Service at Grand Bahia Principe Turquesa, responded to this review

Dear Guest, We apologize for any inconvenience you may have experienced. We sincerely regret if the mentioned circumstance may have affected your vacation experience. Is very important to mention that this kind of situation does not correspond to our everyday reality. Please be assured that your observations have been taken in the highest consideration. Kind regards, Iamed Franco Bahia Principe...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Beachfront
  • Free Internet
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Facilities and services 1 Pool 4 Jacuzzis 1 children's pool Lounger, sun umbrella and towel service BAHIA SPA (additional charge) Sports facilities: gym, 3 tennis courts, bicycles, football, volleyball, petanque, darts and mini-golf Water activity centre (snorkelling, canoeing, windsurfing, fishing) WiFi access in the lobby (1h per day free of charge) 1 buffet restaurant and 3 speciality restaurants Japanese restaurant (exclusive to guests) 4 Bars 18 hole Punta Blanca Golf Club (additional charge) Wedding gazebo Pueblo Principe: Shopping and Leisure Mall with local craft stores, live music, shows, stores, bars, disco and casino Rooms 502 rooms including three types: Superior Family Junior Suite, Family Master Suite and Premier Junior Suite Room facilities: King size bed or two full size beds Fully equipped bathroom with hydromassage bath tub, shower, hair dryer and amenities Sofa-bed Sitting area Air conditioning Ceiling fan Telephone Satellite TV Ironing set Coffee-making facilities Mini-bar Safe (additional charge) Balcony or terrace WiFi (additional charge) The Family Junior Suites and Family Master Suites also include: Bath robes and slippers for all the family for use throughout your stay Children's bath kit Welcome basket with sweets Mini-bar for children stocked with juices, shakes, milk and soft drinks Two separate and connecting rooms (Master family suite) Children Bahia Scouts The hotel is perfect for families, offering a range of facilities tailored especially for children, including the following: Mini Club for children aged 4 to 12 (located in the Grand Bahia Punta Cana hotel) Baby Station Bahia Scouts Water Park Fun Area and Adventure Park (additional charge) Teens' Club (11 - 16 years) Other services 24 hour medical service (additional charge) Pharmacy (additional charge) WiFi in the lobby (free of charge) and in rooms (additional charge) Specialised service for organising weddings, incentive trips, events and anniversaries Personalised menus (forceliacs, diabetics, etc.) Available on request and subject to circumstances. ... more   less 

Additional Information about Grand Bahia Principe Turquesa

Address: Crta. Arena Gorda-Macao, Seccion Baigua-Higuey | Playa Bavaro, Punta Cana, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: $198 - $643 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Bahia Principe Turquesa 4*
Number of rooms: 504
Reservation Options:
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Also Known As:
Gran Bahia Principe Premier Hotel Punta Cana
Hotel Style:
#26 Family Hotel in Punta Cana
#29 Romantic Hotel in Punta Cana
#36 Casino Hotel in Punta Cana
#51 Spa Hotel in Punta Cana
#51 Top resorts Hotel in Punta Cana
#52 Luxury Hotel in Punta Cana
#54 On the Beach Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Grand Bahia Principe Turquesa staff and other travellers.
423 questions
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Questions? Get answers from Grand Bahia Principe Turquesa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“any room was good corner suites are sunnier”
 of 5 bubbles realsweetdeb, 6 Dec 2016 | Read review
“At least request a ground floor room- they WILL accommodate you if able. WiFi works best in the main lobby area between bar and reception.”
  • Our suite in Villa 42
 of 5 bubbles 628dennyj, 20 Nov 2016 | Read review
“Resort was dived into Adults Only and regular. All rooms were clean and comfortable.”
 of 5 bubbles K5129VJchrisa, 12 Nov 2016 | Read review
“Open your mind.”
 of 5 bubbles Fatburt, 5 Nov 2016 | Read review
“Not sure but I think all the rooms would be good no matter where you are.”
 of 5 bubbles Jay-J62, 21 Oct 2016 | Read review
5 of 5
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