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Grand Bahia Principe Turquesa

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1,843 Reviews from our TripAdvisor Community

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Showing 702: English reviews
Las Vegas, Nevada
Reviewed 15 May 2015 via mobile

Let me premise by saying I have been lucky to see allot of beautiful islands. In my opinion the beach and scenery in punta cana are average. The hotel however wash lush and beautiful. The staff was wonderful and the room nice and clean. They are constantly maintaining the grounds, cleanliness, and catering to the guests. It is a huge...

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Helpful?
3Thank KrisLasVegas
Viancagraciano, customer service at Grand Bahia Principe Turquesa, responded to this review

Dear guest, Thank you for taking the time to post a review of your recent stay at our hotel. We sincerely appreciate your feedback. We would like to have the opportunity to welcome you once again to experience the hospitality of our people, the quality of our services and facilities. Kind regards, Vianca Graciano Bahia Principe Bavaro Resort

Chicago, Illinois
Reviewed 15 May 2015

Had a great time. Enjoyed many of the activities they offered. Huge selection of food, different ethnic restaurants. Employees were extremely personable and friendly. The guests were also friendly. Everything was clean and well maintained.

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3Thank Liz A
Viancagraciano, customer service at Grand Bahia Principe Turquesa, responded to this review

Dear Guest, We greatly appreciate that you have chosen one of our Resorts as your holiday destination. It is a pleasure to read that you enjoyed our amazing Resort. We are looking forwarded to seeing you next year to experience the hospitality of our people, the quality of our services and facilities Regards from this tropical paradise! Vianca Graciano Bahia...

Ontario
Reviewed 11 May 2015

Just came from vacation and I would say was same good as Barceló Maya Riviera Mexico from accommodation and beach point of view. The resort is huge so a lots of walking if you do not want to use the shuttle (approx. 2 km to walk from the room to the beach if you choose Turquesa). Service was great!

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5Thank ank-ro
Viancagraciano, customer service at Grand Bahia Principe Turquesa, responded to this review

Dear Guest, It is a pleasure for all of us to hear that we were able to fulfill your expectations. We would like to have the opportunity to welcome you once again and continue providing the most memorable vacations. Greetings, Vianca Graciano Bahia Principe Bavaro Resort

Cincinnati, Ohio
Reviewed 10 May 2015

Here are some background details first. I booked my vacation through Apple Vacations which included airfare, ground transfers to and from airport, and the all inclusive hotel stay. My boyfriend (24) and I (23) stayed at the Grand Bahia Principe Turquesa for 7 days, April 29th to May 7th. We had a Junior Suite Superior Room (47303). We also had...

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15Thank Kyla S
Viancagraciano, customer service at Grand Bahia Principe Turquesa, responded to this review

Dear Kyla, We have shared your wonderful comments with the entire staff at our hotel and they are all very pleased to know that their excellent service is appreciated. Posts such as yours delight us and gives us confidence to keep working hard to satisfy our customers and improve our service. You are welcome to contact us for your next...

Woodbridge, Canada
Reviewed 9 May 2015

I should start by saying that we didn't know much about the resort and chose based on other travellers opinions that were varied. Room size was fine for the three of us. Two double beds and a cot as we were travelling with our 24 year old daughter. The first time we went to a beach vacay with her. Housekeeping...

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4Thank Steve S
Viancagraciano, customer service at Grand Bahia Principe Turquesa, responded to this review

Dear Steve, We would like to thank you for bringing to our attention your comments about your stay in our Hotel. All feedback from our guests is valued, to ensure that we maintain and deliver the level of service expected from us. We are happy to read that you enjoyed a beautiful vacation with us. It will be a pleasure...

WDC
Reviewed 8 May 2015

So here’s my Good, Bad and Ugly on the Grand Bahia Principe Turquesa By way of background, we are a family of four who stayed here last month for our Spring Break. This was our first trip to the DR and our first stay at an all-inclusive. The Turquesa is one of maybe 5 hotels on the complex, which is...

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2Thank GD77
Viancagraciano, customer service at Grand Bahia Principe Turquesa, responded to this review

Dear Guest, Thank you for taking the time to post a review of your recent stay at our hotel. We sincerely appreciate your feedback. We are glad to find out that there were some aspects from us you find worth to mention, especially our immaculate grounds, adequate rooms, good water park and great pools. We would like to cater you...

Reviewed 7 May 2015

My family (ourselves and our two young children) booked this hotel last minute through Thomas Cook, mainly based on the good reviews we saw on here. The rooms was spacious, well laid out and had all the facilities I would expect from a hotel of this rating. There was plenty of room for our kids to spread out and make...

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6Thank Debbie K
Viancagraciano, customer service at Grand Bahia Principe Turquesa, responded to this review

Dear Debbie, We are glad to know that you find worth to mention our spacious and clean rooms, well kept grounds, comfortable beds. We regret wholeheartedly about all the situations you have described to us and we hope you will be recovered promptly. We would like to advise our guests in the sense to guarantee their peace of mind, that...

Nova Scotia, Canada
Reviewed 6 May 2015

I first want to start by saying, shame on all you people who had myself and my family terrified after reading all the negative reviews on this place. When we arrived (April 3rd - 10th), I found myself looking for reasons not to like this place and after a few days I decided to give up and enjoy myself and...

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6Thank PartyMarty27
Viancagraciano, Gerente at Grand Bahia Principe Turquesa, responded to this review

Dear Guest, We do not know how to thank you for this kind of comments. It is a pleasure for all of us to hear that we were able to fulfill your expectations during your family vacation. Thank you for being so kind and give some suggestions to other travelers. We are so glad to read your comments and see...

birkenhead
Reviewed 6 May 2015

we travelled here as a large family party from 4 to 53 in sept last year we originally stayed in the Diamond Club quite close to the beach but due to an issue with the room moved to Turquessa, it was amazing they could not do enough and when my husband Broke his leg they bent over backwards to help,...

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Helpful?
1Thank Dawn D
Viancagraciano, customer service at Grand Bahia Principe Turquesa, responded to this review

Dear Guest, We are very pleased to read that you enjoyed an amazing experience thanks to the impressive service received from the staff with your husband's situation. Please be assured that it will be an honor to assist you once again on June. We greatly appreciate that you have chosen our Resort as your family holiday destination. Best regards, Vianca...

Reviewed 4 May 2015 via mobile

We travelled with Thomas Cook from Manchester airport. The flight out was great on one of their newer planes. Airport - we landed in punta cana. Then came filling in the visas which did cause a lot of time figuring out what to fill in but more so finding a pen, have a pen on you so your prepared amd...

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7Thank Dtaylor21184
Viancagraciano, c at Grand Bahia Principe Turquesa, responded to this review

Dear Dtaylor, Posts such as yours delight us and gives us confidence to keep working hard to satisfy our customers and improve our service. But also, represents a challenge to maintain the magic that makes our dear customers choose for their holiday destination this paradise called Dominican Republic. In the name of our Management and all staff members, I would...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Beachfront
  • Free Internet
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Facilities and services 1 Pool 4 Jacuzzis 1 children's pool Lounger, sun umbrella and towel service BAHIA SPA (additional charge) Sports facilities: gym, 3 tennis courts, bicycles, football, volleyball, petanque, darts and mini-golf Water activity centre (snorkelling, canoeing, windsurfing, fishing) WiFi access in the lobby (1h per day free of charge) 1 buffet restaurant and 3 speciality restaurants Japanese restaurant (exclusive to guests) 4 Bars 18 hole Punta Blanca Golf Club (additional charge) Wedding gazebo Pueblo Principe: Shopping and Leisure Mall with local craft stores, live music, shows, stores, bars, disco and casino Rooms 502 rooms including three types: Superior Family Junior Suite, Family Master Suite and Premier Junior Suite Room facilities: King size bed or two full size beds Fully equipped bathroom with hydromassage bath tub, shower, hair dryer and amenities Sofa-bed Sitting area Air conditioning Ceiling fan Telephone Satellite TV Ironing set Coffee-making facilities Mini-bar Safe (additional charge) Balcony or terrace WiFi (additional charge) The Family Junior Suites and Family Master Suites also include: Bath robes and slippers for all the family for use throughout your stay Children's bath kit Welcome basket with sweets Mini-bar for children stocked with juices, shakes, milk and soft drinks Two separate and connecting rooms (Master family suite) Children Bahia Scouts The hotel is perfect for families, offering a range of facilities tailored especially for children, including the following: Mini Club for children aged 4 to 12 (located in the Grand Bahia Punta Cana hotel) Baby Station Bahia Scouts Water Park Fun Area and Adventure Park (additional charge) Teens' Club (11 - 16 years) Other services 24 hour medical service (additional charge) Pharmacy (additional charge) WiFi in the lobby (free of charge) and in rooms (additional charge) Specialised service for organising weddings, incentive trips, events and anniversaries Personalised menus (forceliacs, diabetics, etc.) Available on request and subject to circumstances. ... more   less 

Additional Information about Grand Bahia Principe Turquesa

Address: Crta. Arena Gorda-Macao, Seccion Baigua-Higuey | Playa Bavaro, Punta Cana, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: $197 - $639 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Bahia Principe Turquesa 4*
Number of rooms: 504
Reservation Options:
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Also Known As:
Gran Bahia Principe Premier Hotel Punta Cana
Hotel Style:
#26 Family Hotel in Punta Cana
#29 Romantic Hotel in Punta Cana
#36 Casino Hotel in Punta Cana
#51 Top resorts Hotel in Punta Cana
#51 Spa Hotel in Punta Cana
#52 Luxury Hotel in Punta Cana
#54 On the Beach Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Grand Bahia Principe Turquesa staff and other travellers.
423 questions
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Questions? Get answers from Grand Bahia Principe Turquesa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“any room was good corner suites are sunnier”
 of 5 bubbles realsweetdeb, 6 Dec 2016 | Read review
“At least request a ground floor room- they WILL accommodate you if able. WiFi works best in the main lobby area between bar and reception.”
  • Our suite in Villa 42
 of 5 bubbles 628dennyj, 20 Nov 2016 | Read review
“Resort was dived into Adults Only and regular. All rooms were clean and comfortable.”
 of 5 bubbles K5129VJchrisa, 12 Nov 2016 | Read review
“Open your mind.”
 of 5 bubbles Fatburt, 5 Nov 2016 | Read review
“Not sure but I think all the rooms would be good no matter where you are.”
 of 5 bubbles Jay-J62, 21 Oct 2016 | Read review
5 of 5
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