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The Jamaica Pegasus Hotel

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The Jamaica Pegasus Hotel
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470 Reviews from our TripAdvisor Community

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Showing 431: English reviews
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Grand Cayman
Reviewed 6 days ago NEWvia mobile

I have never been fond of this hotel. It is being renovated and I remain of my poor view of this hotel. The staff are very friendly. Only positive thing I can say. The noise of the renovations goes on from 9 to 5 each day. Room service is slow. The phone in the room was not working properly. The...

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Helpful?
Thank 500Cheryl501
Ontario, Canada
Reviewed 1 week ago via mobile

We stayed at The Jamaica Pegasus Hotel a few days ago while attending my mom's funeral. I must say we were pleasantly surprised by the recent transformational renovations that pushes JPH to the forefront of high end hotels across North America! The ambiance was exciting and charming at the same time. The staff was amazing, and captured the real Jamaican...

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Thank gferron2017
tokyo
Reviewed 1 week ago

I've stayed at the Jamaica Pegasus on business trips throughout the Caribbean and it is charming, centrally located, a beautiful reception area, very friendly staff (love those Jamaican accents), good service. Highly recommended choice in Kingston.

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Thank warren D
Jamaica
Reviewed 1 week ago

Visited, attend functions and stayed at this amazing hotel. From the reception to check out, the lobby and the setting speaks of pristine beauty. The facility is inviting and the service is royal. Blue Window is the hit from start to finish. You need to capture the moment.... Shirlswill

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Thank pinnockshirley
Reviewed 1 week ago via mobile

I stayed with my son two weeks ago at this amazing hotel. The lobby is spectacular and every facility of this hotel invites you to have a good time, whether in the Bar, cafeteria, pool or even in the souvenir shop😊. I met a very special lady at the front desk, she attended and gave me comfort the first night...

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Thank Vivian P
English Riviera, United Kingdom
Reviewed 1 week ago

The hotel is one of the few I would recommend to stay in while in Kingston. The hotel is good quality and best for a few nights while staying over or moving on but would not recommend the hotel for a period of more than 5 days or a place to stay while on vacation. The food is good and...

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Thank shamilton1
Reviewed 1 week ago via mobile

Stayed at the pegasus for a night for business, the check in staff was pleasant as our room wasn't quite ready at 5pm but she reassured us that we would get our key soon. It was Italian night at the restaurant, the lady staff was pleasant, but the young boy we got was rude and obnoxious... the food wasn't great...

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Thank Saskia W
Stockport, United Kingdom
Reviewed 2 weeks ago via mobile

This was our third stay at the Pegasus and the second during our recent visit in Jamaica. Each visit has been progressively better as the hotel has evolved from very good to excellent. The first impression is very good due partially to its prestigious location, across the road from Emancipation Park as well as the spectacular reception area and the...

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1Thank Lizo N
Peter H, General Manager at The Jamaica Pegasus Hotel, responded to this review

What a wonderful review! Yes we are blessed to have team members such as Ann Marie, Chantal and Sucki and scores of others who strive everyday to ensure that our guests are made feel comfortable - and it certainly appears as if we succeeded with you! Please come back and visit with us again soon, and thank you for making...

Jamaica
Reviewed 2 weeks ago

I have stayed at the Jamaica Pegasus numerous times with my husband who is there for business. We have stayed on many different floors and type of rooms. Our last stay was on Floor 14 and happened to be in a one bedroom suite newly refurbished. This was one of the better rooms, with new furniture and tasteful soft furnishings,...

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1Thank pallabell
Peter H, General Manager at The Jamaica Pegasus Hotel, responded to this review

Mr. and Mrs. Lamb I was so happy to read your very kind words and to learn how much you enjoyed your recent stay with us. I will certainly relay your comments to all of our team members who will be very pleased to hear that their efforts are being noticed. We are equally pleased to receive your constructive comments...

Montego Bay, Jamaica
Reviewed 3 weeks ago

I was recently staying and be very careful in gym - I was running twice and the power outed and I nearly broke my neck. you would think a hotel of that size would have some back up or generator to ensure saftey

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Thank marc m
Peter H, General Manager at The Jamaica Pegasus Hotel, responded to this review

Your comment is a very valid one and we have acted upon it. We do indeed have two back-up generators but they take a few seconds to take over once the 'public' power has shut off. We have contacted fitness equipment specialist and charged him with trying to source a back up power supply or UPS for the thread mills....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Pegasus rises 17 stories in the heart of the business and financial district. It is within walking distance of international offices, embassies and shopping areas. The hotel is located 25 minutes from the Norman Manley International Airport. Our all-suite Royal Club floors are specially designed for business executives, and amenities include private check-in and check-out, complimentary continental breakfast and cocktails in the private lounge and a private fitness room. ... more   less 

Additional Information about The Jamaica Pegasus Hotel

Address: 81 Knutsford Boulevard, Kingston Kingston 5, Jamaica
Region: Caribbean > Jamaica > Kingston Parish > Kingston
Price Range: $332 - $594 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Jamaica Pegasus Hotel 3.5*
Number of rooms: 300
Reservation Options:
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Also Known As:
Jamaica Pegasus Kingston
Hotel Jamaica Pegasus
Hotel Style:
#3 Spa Hotel in Kingston
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Questions & Answers

Here's what travellers have asked, with answers from The Jamaica Pegasus Hotel staff and other travellers.
3 questions
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Questions? Get answers from The Jamaica Pegasus Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a top floor”
 of 5 bubbles warrenD190, 16 Feb 2017 | Read review
“Rooms that have Pool view provide for ease and relaxation”
 of 5 bubbles pinnockshirley, 15 Feb 2017 | Read review
“keep to a higher floor and upgraded room.”
 of 5 bubbles shamilton1, 14 Feb 2017 | Read review
“Ask for a refurbished room on a higher floor, pool facing.”
  • 14th Floor view from room
 of 5 bubbles pallabell, 5 Feb 2017 | Read review
“Rooms on the southern side offers a great view”
 of 5 bubbles 11ewans, 26 Jan 2017 | Read review
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