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    Terra Nova All Suite Hotel

    17 Waterloo Road, Kingston, Jamaica
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    08/10/2017 09/10/2017
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    US$213US$244
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    Traveller (140)
    Room & Suite (123)
    Dining (65)
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    Overview
    • Excellent64%
    • Very good26%
    • Average6%
    • Poor2%
    • Terrible2%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    Casino
    Babysitting
    3.5 Star Hotel
    All hotel details
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    The Spanish Court Hotel
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    The Courtleigh Hotel and Suites
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    Rooms
    8 Oct9 Oct
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (278)
    There are newer reviews for Terra Nova All Suite Hotel
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    21 - 25 of 260 reviews

    Reviewed 27 February 2017

    Stayed for 4 nights. Had difficulty getting towels for pool every day; took 1 1/2 hours to get a towel on one day. Rooms are very nice and lots of space but don't expect any kind of view. Hotel is on a very busy street....More

    1  Thank KS9812016
    Response from Sophia T, Guest Relations Manager at Terra Nova All Suite HotelResponded 5 March 2017

    Dear KS9812016, We value your comments and thank you for sharing them with us. We apologize for the inconvenience caused with the delay of receiving your pool towels and the service which fell short from the front desk. Corrective training measures have already been implemented....More

    Reviewed 19 February 2017

    One of our best experiences EVER! From the very beginning to the end.... I must say this hotel delivers what is advertised. Customer service was great, everyone was always smiling and willing to help. The front desk (Farrah & the rest of fine folks) &...More

    Thank dorlisaebanks0117
    Response from Sophia T, Guest Relations Manager at Terra Nova All Suite HotelResponded 5 March 2017

    Dear dorlisaebanks0117, Thank you for taking the time to share your experience with us by acknowledging and praising our exceptional team for the customer service you received. We are happy to note that your expectations were met with our standards and facilities offered. We look...More

    Reviewed 7 February 2017 via mobile

    Our board of directors met here over a long weekend broken by bus trips to project sites. The hotel staff were friendly and helpful. Facilities are lovely, with flowery bushes and tropical trees offering welcoming shade. The lobby is open air but cooled with shade...More

    Thank PapaInternational
    Response from Sophia T, Guest Relations Manager at Terra Nova All Suite HotelResponded 20 February 2017

    Thank you for your review and we are delighted that the team was pleased with the various aspects and services of the hotel. We value customer satisfaction and as such strive to ensure it is achieved at all points of guest interaction. We look forward...More

    Reviewed 19 January 2017

    We weren't quite sure what to expect at the Terra Nova when we booked. Kingston itself is a sadly run down city, and the area where the hotel is located was once a magnificent residential area. It is now close to embassies, the Bob Marley...More

    Thank JulianSolo
    Response from Sophia T, Guest Relations Manager at Terra Nova All Suite HotelResponded 22 January 2017

    Dear JulianSolo, We were delighted to read your review and believe that your expectations were exceeded during your recent stay with us. The Terra Nova hotel carries a lot of history as it was originally a Great House which helps make our product more unique....More

    Reviewed 7 January 2017

    I recently stayed at what I consider to be my favorite hotel in Kingston (Terra Nova) for the Christmas holiday, it was a very disappointing experience. I stayed in one of the suites (Rm 112). The shower was disgusting and appears to have mildew all...More

    1  Thank Genevieve H
    Response from Sophia T, Guest Relations Manager at Terra Nova All Suite HotelResponded 21 January 2017

    Dear Genevieve H, Thank you for sharing your comments and concerns with us. We sincerely apologize for the upset and disappointment you experienced. Our Manager on Duty, with whom you initially spoke to, has already set in motion a re-examination of our housekeeping standards to...More

    The Spanish Court Hotel
    868 reviews
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    34 reviews
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    Williams Guest Houses
    37 reviews
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    The Courtleigh Hotel and Suites
    508 reviews
    #2 of 25 hotels in Kingston
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free Parking
    • Pool
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Conference Facilities
    • Airport Transportation
    • Multilingual Staff
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Outdoor pool
    • Casino and Gambling
    Details
    • Price range
    • US$236 - US$373 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Business Hotel in Kingston
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 48
    • Reservation Options
    • TripAdvisor is proud to partner with Travelocity, Hotels.com, Expedia, Booking.com, Orbitz, TripOnline SA, Hotwire, Priceline, Agoda and Cancelon so you can book your Terra Nova All Suite Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Jamaica >
    • Kingston Parish >
    • Kingston
    • Also Known As
    • Terra Nova Kingston
    Add Photo Photos
    Traveller (140)
    Room & Suite (123)
    Dining (65)
    Pool & Beach (18)
    Hotel & Grounds (186)
    Bathroom (4)
    Nearby
    Williams Guest Houses
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    1.74 km away
     
    Medallion Hall Hotel
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    1.21 km away
     
    The Courtleigh Hotel and Suites
    508 reviews
    1.79 km away
     
    The Spanish Court Hotel
    868 reviews
    1.53 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Karen S
    23 April 2017|
    Answer
    Response from Sophia T | Property representative |
    Good morning, our rates are from US $189.00 per night, Friday, Saturday and Sunday and then US$ 220.00 per night Monday-Thursday so it would really depend when you are staying to determine the overall cost. I hope this helps... More
    0
    Votes
    Karen S
    23 April 2017|
    AnswerShow all 3 answers
    Response from Sophia T | Property representative |
    Good morning, We are approximately 5 minutes away.
    1
    Vote
    verna c
    4 April 2017|
    Answer
    Response from Sophia T | Property representative |
    Good morning, our junior suite rate is US $220.00 plus taxes inclusive of breakfast for 2 persons per night.
    0
    Votes
    Room Tips
    "Request your preference. Staff is most accommodating"
    Read review
    "Luxury suites on the top floor have the most space especially if you need to work"
    Read review
    "junior suites seem fine size wise"
    Read review
    "Blue Mountain Suite (you won't be dissappointed)"
    Read review
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