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Altamont Court Hotel Kingston

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Altamont Court Hotel Kingston
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156 Reviews from our TripAdvisor Community

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Showing 142: English reviews
Reviewed yesterday NEW

My stay at the hotel started of on a rocky note. There is a particular front desk staff that I feel needs to be retrained in terms of customer service and proper etiquette. I had an issue with one of the kitchen staff members when I had asked for hot water for tea although it was breakfast time yet she...

Montego Bay, Jamaica
Reviewed 14 December 2016 via mobile

Searched for a cheap stay in Kingston & decided on Altamont Court. Nice small hotel in the heart of New Kingston. Hotel was undergoing construction, so a few areas were a bit clustered. Nevertheless, it was quiet enough for me. Food was okay. They could do with a few more healthier options. One reception staff needs a refresher course in...

Rainier, Oregon
Reviewed 19 November 2016

I am confused by this hotel. 1. The booking was for 3 nights. They gave us on 2 nights at check-in 2. The booking said a King bed. They gave us a very short double bed. 3. The portions in the restaurant were very small. 4. The amenities in the room were lacking – like no Kleenex in the wood...

Miami, Florida
Reviewed 17 November 2016

Visited Kingston for 5 days of conference speaking. I stayed at the Altamont Court hotel and had a very good experience. First & foremost the staff was unbelievable in how they treat their guests. Friendly, helpful and very interested in assisting the customer. Whoever trained this staff needs to be commended for their work. The hotel is an older property...

ChrisAltamonts, General Manager at Altamont Court Hotel Kingston, responded to this review

Thank you for choosing us and thanks for staying. We look forward to serving you on your next visit.

Panama City, Panama
Reviewed 6 November 2016 via mobile

Outdated, old and lacking maintenance. The fact that they are remodeling is no excuse for the poor condition the rooms and public areas are in. Bug infested. Ants and other insects in the room. No roaches, though. Internet is free, but it is painfully slow and awfully intermittent. Bed wasn't too bad. Not the best, but not the worst. Ok...

Washington DC, District of Columbia
Reviewed 29 August 2016

Getaway trip with my husband while in Kingston, the staff was extremely helpful and friendly. The room was spacious and clean. We enjoyed our quiet time on the balcony with a cocktail from the bar. The restaurant was excellent especially the complimentary breakfast which was delicious. We would definitely recommend this hotel and would stay here again

chrisaction, Manager at Altamont Court Hotel Kingston, responded to this review

Thank you for staying with us. we are happy that we were able to make your stay in kingston enjoyable. we look forward to hosting you again soon.

Miramar, Florida
Reviewed 24 August 2016 via mobile

First the hotel pictures does not match the hotel when I got there. I changed rooms like 3 times and they still did not get it right . The people at the front desk are quite nice .but to stay at this hotel again i will not . And the next morning there was an loud argument next door from...

chrisaction, Manager at Altamont Court Hotel Kingston, responded to this review

We apologize for the disappointment you experienced but I think you might have recognised that we are in the midst of major refurbishing and upgrading of guest rooms, including the addition of an elevator. This kind of extensive work as you may well understand causes quite a bit of dislocation as well as temporarily diminishing the general appearance of the...

Manchester
Reviewed 2 August 2016 via mobile

Ideal location for peaceful evening after a long day touring. Staff are welcoming and friendly. Work was being done on the establishment but everything was done to keep any disruption to a minimum. Good food either a la carte r snack menu available with good large portions.

chrisaction, Manager at Altamont Court Hotel Kingston, responded to this review

Thanks for the comments. Please come back soon.

Kingston, Jamaica
Reviewed 18 July 2016

A serious problem when 5 confirmed reservations mysteriously disappeared from the computer and I had to find an alternate hotel for those persons. I checked in first and confirmed the reservations but when the others arrived, the reservations had been deleted. The manager saw the confirmation and couldn't understand how they were deleted. The motel was average for a small...

chrisaction, Manager at Altamont Court Hotel Kingston, responded to this review

Sorry for the inconveniences you and your group experienced. I don;t have all the information so I would rather not comment on the reason that the reservations were not available for the rest of your group. We are in the process in installing an elevator along with some other improvements...hence the construction which takes place between the hours of 9:00am...

Washington DC, District of Columbia
Reviewed 1 June 2016 via mobile

My family just stayed 2 nights at Altamont Court for the first time. We had a very good feeling upon arrival as we were greeted by probably the most pleasant and professional front desk manager, Margaret, I have ever encountered. The lobby was simply but nicely decorated, quite warm and appealing. Unfortunately our great first impression was followed by utter...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
Situated in the heart of New Kingston, Jamaica, this Conde' Nast Traveler-recommended hotel is a social, entertainment and business hub. Altamont Court's central location places it close to two airports, marinas, wharfs, several high commissions and embassies, major convention sites, local and international banks, couriers and money transfer services, cambios, Casino and Gambling lounges, art galleries, museums, nightclubs and entertainment centers. ... more   less 

Additional Information about Altamont Court Hotel Kingston

Address: 1 -5 Altamont Terrace | New Kingston, Kingston, Jamaica
Region: Caribbean > Jamaica > Kingston Parish > Kingston
Price Range: $193 - $370 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Altamont Court Hotel Kingston 3*
Number of rooms: 58
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Also Known As:
Altamont Court Kingston
Hotel Altamont Court
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Questions & Answers

Here's what travellers have asked, with answers from Altamont Court Hotel Kingston staff and other travellers.
3 questions

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See which rooms travellers prefer

“2nd and 3rd floor rooms are well past any foot traffic and additional noise.”
 of 5 bubbles LeoA846, 16 Nov 2016 | Read review
“No elevator for second and third floors. Construction noise early and late”
 of 5 bubbles dough433, 17 Jul 2016 | Read review
“Higher level rooms not too close to the pool are more quieter”
 of 5 bubbles nlipmanwhite, 4 May 2016 | Read review
“Ask for what you want. They try their best to accommodate.”
 of 5 bubbles Mega16275, 19 Apr 2016 | Read review
“Great Price, Clean rooms and great Service. Stayed on the second floor.”
 of 5 bubbles 976eddiel, 24 Feb 2016 | Read review
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