The staff was really nice and helpful. The rooms were nice as well. However, we had to wait a full hour to get our dinners, and more than half an hour for the breakfast. The services at the restaurant can be improved.
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I spent 3 days and 2 nights at the Altamont Hotel located in New Kingston. Overall experience was good, the front desk personnel were warm and friendly and mannerable too. It was a big group of us, however we didn't have to wait long to...More
Had to go back to Jamaica for another Funeral 5 months from the time I stayed at the Altamont. "WOW" was I in for a surprise. Room was great, The great staff was excellent. The food was very delicious
From what the locals have said, this hotel is located in New Kingston - which is the business district of the city. My visit was over a 3wk period for work, and I enjoyed this hotel. It is clean, there is a restaurant and bar...More
A good hotel with a well protected area. Pleasant and friendly girls at the reception. Simple but hearty breakfast. At dinner at restaurant very slow service, several times waited more than an hour, disappointed ..
We apologize for the lapse in service delivery. We are currently doing some retraining in an effort to improve our general service.
"I stayed at the room looking directly at the guard shed was fine. and all the mango trees"
"Ask for a room with a balcony although they are best on the outer edge of the building"