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Secrets St. James Montego Bay

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GreenLeadersPlatinum level
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Secrets St. James Montego Bay
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6,179 Reviews from our TripAdvisor Community

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There are newer reviews for Secrets St. James Montego Bay
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Showing 6,007: English reviews
Reviewed 29 May 2015 via mobile

We stay in this Home hotel for 6 days this place really makes you feel like you see Jamaica ,amazing place , great staff ! They really trying the best to make you feel like you are at home . Nice restaurants , nice rooms , we was really happy everyday there ! Thanks

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1Thank AlyonaandDave
Haddonfield, New Jersey
Reviewed 28 May 2015

We just got back from our 6 day vacation at Secrets. Stayed in room 4410 (Preferred Club). First things first - this place really makes you feel like you see Jamaica without leaving the resort. It has amazing places to look out to ocean, great stone walkout paths all over that walk out into the ocean. You are the tip...

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21Thank CMD0512
Memphis, Tennessee
Reviewed 28 May 2015

We had a wonderful time we had a Secrets St. James. The resort was spotless, well maintained and the staff was absolutely charming. This is an all inclusive resort and the food and drinks were over-flowing. My husband and I are still talking about the spa at this resort. It's worth experiencing. We look forward to returning.

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3Thank Angel R
Reviewed 28 May 2015 via mobile

We just spent a week at this resort and enjoyed every last second. At the very beginning of our trip my husband lost his wallet on the shuttle from the airport. Within 30 mins the hotel management had it tracked down and in our hands. There was 250 American dollars inside which was all still there when we got it...

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4Thank Amanda P
Lynbrook
Reviewed 28 May 2015

My daughter and I had an amazing holiday at Secrets! Cannot say enough about the cleanliness, the food, the grounds, the spa, and most importantly the people! special shout outs to the girls in the spa, this is a beautiful world class spa with an amazing staff! Treat yourself to a massage and go early and use the pool and...

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3Thank Karen G
Bowling Green, Ohio
Reviewed 27 May 2015

We went on our honeymoon to Secrets St. James and it was everything we hoped it would be! They take fantastic care of the entire property and all of the staff are friendly and attentive. Even when you do not ask, they are ready to offer. We were sitting on the patio and Leo brought us an additional bottle of...

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1Thank Jennifer G
Bedford, United Kingdom
Reviewed 27 May 2015

Came back yesterday from a 2 week holiday. The hotel itself was good, but were not treated well by certain staff. We had to ask for towels for our room on several occasions . Also our room was not cleaned by the maids on 2 occasions. My husband came back from the gym to find one maid watching TV and...

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12Thank Lorraine M
Toronto, Canada
Reviewed 27 May 2015

Overview I have absolutely nothing bad to say about this resort!! It’s close to the airport (about a 20 minute drive), the grounds are beautiful and tended to by hard-working, dedicated staff, the service is attentive and friendly, the peacocks are amusing (and the babies are so cute!), the beach is beautiful, and the food is good! Activities Every day...

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6Thank ICANDIE
Reviewed 27 May 2015 via mobile

Secrets St James is absolutely perfect. From beginning to end. We arrived on the 17th of May and leave today 27th and it's been an absolute pleasure staying here we can not find a fault with this place. The staff are so polite and happy to help, they also don't expect to be tipped which is nice as you don't...

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2Thank meljerram
Dallas, Texas
Reviewed 27 May 2015

This review is for the cruise ship excursion through Carnival at Secrets. We rode the bus to the resort and got off and found a beach chair and umbrella right away, it was not busy or overcrowded at all. It stayed this way the whole time we were there. They had staff that came by and took your drink orders...

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Thank b l

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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Casino and Gambling
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Secrets St. James Montego Bay

Address: Lot A59, Freeport, Montego Bay, Jamaica
Region: Caribbean > Jamaica > Saint James Parish > Montego Bay
Price Range: $451 - $1,080 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Secrets St. James Montego Bay 5*
Number of rooms: 350
Reservation Options:
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Also Known As:
Secrets St James Hotel Montego Bay
Secrets St. James Montego Bay Jamaica, Caribbean
Hotel Style:
#4 Business Hotel in Montego Bay
#9 Romantic Hotel in Montego Bay
#9 Spa Hotel in Montego Bay
#10 On the Beach Hotel in Montego Bay
#10 Top resorts Hotel in Montego Bay
#11 Luxury Hotel in Montego Bay
#11 Family Hotel in Montego Bay
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Questions & Answers

Here's what travellers have asked, with answers from Secrets St. James Montego Bay staff and other travellers.
689 questions
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Pittsburgh, Pennsylvania
1 month ago

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Questions? Get answers from Secrets St. James Montego Bay staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“4th floor has great view and is easily accessible by elevator”
firsttimer376, 23 Apr 2017 | Read review
“Room 3232 has a view of the pool and ocean. Morning Shade which is kinda nice.”
Shaunliz, 21 Apr 2017 | Read review
“Garden view #3116 was lovely”
SpringHillMary, 21 Apr 2017 | Read review
“Ocean View”
33evertonw, 21 Apr 2017 | Read review
“Stayed in room 3250, and recommend it. Had a view of the pool, the grounds and the ocean.”
Mike5140, 18 Apr 2017 | Read review
5 of 5