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Moon Palace Jamaica

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Traveller (2171)
Pool & Beach (560)
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Overview
  • Excellent62%
  • Very good23%
  • Average9%
  • Poor3%
  • Terrible3%
Travellers talk about
“loud bar”(153 reviews)
“flow rider”(132 reviews)
“resort credit”(120 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
5 Star Hotel
All hotel details
Additional information
Offers from Moon Palace Jamaica
Offers & Announcements: Package Deal
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Offers from Moon Palace Jamaica
Offers & Announcements: Package Deal
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Rooms
9 Jul10 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,010)
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1,924 results
Traveller rating
1,145
444
181
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1,145
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80
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1 - 5 of 1,924 reviews
Reviewed yesterday via mobile

My friends and I had a blast. We are four 30 year old ladies . Moon palace exceeded my expectations because everyone was so nice! All of the staff went above and beyond to ensure that our bellies were stuffed with food and liquor at...More

Thank heygrl123
Hotel's Favourite
Reviewed 18 November 2017

We absolutely loved Moon Palace. The primary reason for our high rating is the staff. Everyone we encountered was delightful. We were always greeted and treated as if we were the only people there. Some might thing that this is "guest relations/services", however we felt...More

Review collected in partnership with this hotel
26  Thank 930dmb
Response from Kemarlo C, Manager at Moon Palace JamaicaResponded 18 November 2017

Dear Esteemed Guest, Our team at Moon Palace Jamaica appreciates the time taken to post a review on the extraordinary awe-inclusive experienced had here with us. Team members work unfailingly to ensure that the services being extended to you our cherished guest is that of...More

Reviewed yesterday

Absolutely amazing trip, worth every cent. Some folks are complaining they were left with a hefty bill for the resort credits they used but it states on the confirmation they charge a 16% service fee for every tour- just read the fine print and you...More

1  Thank Katherine D
Reviewed yesterday

This was a pleasure trip and the a comodations were awesome. Nicky and Damion took care of us like no other people could. They met our every need and were extremely friendly and helpful. Love the property loved the stay

Review collected in partnership with this hotel
1  Thank klkrizzy
Reviewed 2 days ago

My wife and I have traveled a lot and our new favorite place is the Moon Palace Jamaica. We have stayed at the palace resorts in Cancun and loved them but the friendly service and staff in Jamaica is our favorite. Stay on island time...More

Review collected in partnership with this hotel
1  Thank jmcotton05
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Beachfront
Room Service
Free Parking
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Room Service
Free Parking
Airport Transportation
Breakfast included
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$415 - US$766 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Top resorts Hotel in Ocho Rios
#6 Luxury Hotel in Ocho Rios
#7 On the Beach Hotel in Ocho Rios
#7 Spa Hotel in Ocho Rios
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$415 - US$766 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Top resorts Hotel in Ocho Rios
#6 Luxury Hotel in Ocho Rios
#7 On the Beach Hotel in Ocho Rios
#7 Spa Hotel in Ocho Rios
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (2171)
Pool & Beach (560)
Room & Suite (478)
Dining (301)
Amenities (121)
Family and Play Areas (41)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
RocVia
24 June 2018|
Answer
Response from Carlita L | Reviewed this property |
Yes
0
Votes
230mercedes
23 June 2018|
Answer
Response from Kemarlo C | Property representative |
Dear 230mercedes, Our team is thrilled of your interest expressed in our magnificent resort. I kindly invite you to check your private messages inbox for further information on your query. Without hesitation, I am... More
0
Votes
Room Tips
"Rooms that face the water are quieter"
Read review
"Get an ocean view if possible."
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"top floor to see the gorgeous bay"
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"Fabulous rooms, make sure you ask for sea view though!"
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