We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
27/08/2017 28/08/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Moon Palace Jamaica

    Main Street, Ocho Rios, Jamaica
    Hotel website
    Best prices for your stay
    27/08/2017 28/08/2017
    Lock in the lowest price from our partners
    View Deal
    Traveller (1505)
    Pool & Beach (407)
    • Excellent57%
    • Very good25%
    • Average11%
    • Poor4%
    • Terrible3%
    Travellers talk about
    “flow rider” (134 reviews)
    “loud bar” (114 reviews)
    “resort credit” (89 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Airport Transportation
    Room Service
    Poolside Bar
    Fitness centre
    Wheelchair Access
    Business Centre
    Shuttle Bus Service
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Moon Palace Jamaica
    Special Offer: $1500 Resort Credit
    Hotel deals
    Deals (9)
    27 Aug28 Aug
    1 room, 2 adults, 0 children
    • Superior Partial Ocean View - All-Inclusive - Up to $1500 Resort Credit + Free Wi-Fi
      View Deal
    • Superior Double Room with Partial Ocean View
      View Deal
    • Room, Partial Ocean View - Up to $2500 Resort Credit
      View Deal
    View all 9 deals from US$652
    Jamaica Inn
    1,294 reviews
    #2 of 35 hotels in Ocho Rios
    Sandals Royal Plantation
    2,547 reviews
    #3 of 35 hotels in Ocho Rios
    Little Pub Inn
    2 reviews
    #16 of 35 hotels in Ocho Rios
    Hermosa Cove - Jamaica's Villa Hotel
    285 reviews
    #1 of 35 hotels in Ocho Rios
    Write a Review
    Reviews (1,236)
    Traveller rating
    Traveller type
    Time of year
    • More languages

    1 - 5 of 1,179 reviews

    Reviewed yesterday

    This was a beautiful resort, very clean and modern. My husband and I travelled with our teenage kids and they were super excited to find out at check in that there was unlimited wifi throughout the resort 24/7. There was also free long distance. Food...More

    Review collected in partnership with this hotel
    Thank Q8047CNpatriciaf
    Hotel's Favourite
    Reviewed 3 weeks ago via mobile

    Wow.. what can I say about hotel?! Well it was absolutely perfect and I cannot wait to visit again. My boyfriend and I are aged 25 & 27 and wanted to find a modern and upmarket hotel but also a fun one too. I visited...More

    6  Thank Kaggzlouise
    Response from Kemarlo C, Manager at Moon Palace JamaicaResponded 3 weeks ago

    Dear Kaggzlouise, It is an absolute joy to have read your very exciting review describing in detail your awesome vacation attained during your time with us. At Moon Palace Jamaica our aim is to ensure that the ultimate guest satisfaction is achieved through offering first...More

    Reviewed yesterday

    What a complete disappointment. The property is newer and beautiful views. That's where it stops. The service was the worst I have experienced at an all inclusive property. Our rooms were not correct when we checked in and never really addressed to my satisfaction. Beware...More

    Thank totalsportscare
    Reviewed 2 days ago

    This hotel looks very impressive on entering but it was a total let down for me. The wet wash cloth we got on arrival was a nice touch, but they should have saved those wash cloths for the room. I stayed five nights and had...More

    Thank purlann
    Response from Kemarlo C, Manager at Moon Palace JamaicaResponded yesterday

    Dear purlann, Your review is highly appreciated by the entire Moon Palace Jamaica team. We are delighted to hear about the amazing experiences you had throughout our facilities and guarantee that we will consistently work towards maintaining them as such. The exceptional team members mentioned...More

    Reviewed 2 days ago

    We arrived at moon palace knowing absolutely nothing about it as we are first timers to Jamaica. Their amazing staff welcomed us delightfully making us feel like we are home. Me and family are vegetarians and there weren't the best choices for us to eat...More

    Thank ishan p
    Response from Kemarlo C, Manager at Moon Palace JamaicaResponded yesterday

    Dear ishan p, Thank you for the time invested to share your fantastic review expressing your awesome time spent with us. It was such an honor having been bestowed the opportunity of hosting your first Jamaican getaway,our team is ecstatic to have been deemed this...More

    Jamaica Inn
    1,294 reviews
    #2 of 35 hotels in Ocho Rios
    Sandals Royal Plantation
    2,547 reviews
    #3 of 35 hotels in Ocho Rios
    Little Pub Inn
    2 reviews
    #16 of 35 hotels in Ocho Rios
    Hermosa Cove - Jamaica's Villa Hotel
    285 reviews
    #1 of 35 hotels in Ocho Rios
    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Room Service
    • Free Parking
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Room Service
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Price range
    • US$410 - US$857 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Top resorts Hotel in Ocho Rios
    • #7 On the Beach Hotel in Ocho Rios
    • #7 Luxury Hotel in Ocho Rios
    • #7 Spa Hotel in Ocho Rios
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 705
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Booking.com, Orbitz, Travelocity, Priceline, Expedia, Hotels.com, TravelUp and getaroom.com so you can book your Moon Palace Jamaica reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Jamaica >
    • Saint Ann Parish >
    • Ocho Rios
    Add Photo Photos
    Traveller (1505)
    Pool & Beach (407)
    Room & Suite (379)
    Dining (226)
    Hotel & Grounds (1036)
    Family and Play Areas (27)
    Bathroom (10)
    Business Centre & Event Rooms (5)
    Jamaica Inn
    1,294 reviews
    2.84 km away
    Hermosa Cove - Jamaica's Villa Hotel
    285 reviews
    1.23 km away
    Little Pub Inn
    2 reviews
    .29 km away
    Sandals Royal Plantation
    2,547 reviews
    2.49 km away
    Nearby Restaurants
    Juici-Beef Patties
    529 reviews
    .43 km away
    Miss T's
    644 reviews
    .35 km away
    248 reviews
    .45 km away
    LiveFood LifeStyle
    51 reviews
    .61 km away
    Nearby Attractions
    Ocho Rios Bay Beach
    844 reviews
    .44 km away
    Turtle River Park
    166 reviews
    .35 km away
    Taj Mahal Shopping Center
    304 reviews
    .47 km away
    Mahogany Beach
    64 reviews
    .88 km away
    Ask a question
    Questions & Answers
    16 August 2017|
    AnswerShow all 2 answers
    Response from Kim O | Reviewed this property |
    There was not a microwave in our room. We were in a regular double bed suite. There was a mini fridge, coffee pot & liquor cabinet. If you are staying in one of the larger suites that has the dining room & kitchen area, then... More
    12 August 2017|
    AnswerShow all 3 answers
    Response from Roger B | Reviewed this property |
    I suspect they would need day passes, which are fairly expensive, to go anywhere outside the lobby area. A couple of our friends visited on a cruise ship stop (anchorage a short walk away) during our last visit. Wedding... More
    8 August 2017|
    AnswerShow all 2 answers
    Response from Kemarlo C | Property representative |
    Dear miss_skhxo, It will be our pleasure to assist with creating the most wonderful awe-inclusive experience for you. As such we kindly invite you to check your private messages inbox for contact information for Moon Palace... More
    Room Tips
    "Ocean view with balcony."
    Read review
    "the partial ocean view is practically like a ocean view so if you are tying to save money the partial ocean..."
    Read review
    "ask for a higher floor room so you are not looking at garbage on the roof top below"
    Read review
    "4 balcony,2 br, 2.5 bath, dr, lr suite room 20631 stunning views"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing