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Moon Palace Jamaica

Booking.comUS$664*
View Deal
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$730*
US$664*
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US$723*
US$730*
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Moon Palace Jamaica
Moon Palace Jamaica
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1,104 Reviews from our TripAdvisor Community

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Showing 1,052: English reviews
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Hartford, New York, Usa
Reviewed 2 days ago NEW

As Palace members, my wife and I have stayed at a number of Palace Resorts, but this would be our first stay at the Jamaica Grande. We have grown accustomed to excellent service at Palace Resorts and our expectations of Moon Palace Jamaica were exceeded. Whether it be wait staff in the various restaurants, housekeeping, maintenance, or spa personnel, we...

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2Thank Thomas A
Reviewed 2 days ago NEWvia mobile

Momo's at Moon Palace Jamaica was a great experience! Corey made our dinner fabulous with great suggestions and special chef offerings. The food was fantastic. We had the Yakitori, fried rice, California Rolls, and shrimp tempura. All very good. I would say this restaurant is a must try when at Moon Palace! Ask for Corey

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1Thank Sonya T
Reviewed 5 days ago NEWvia mobile

This is our normal place we stay at when we go to Jamaica. This is a nice place right on the beach and very clean. Hotel used to be called Sunset Grande Jamaica now the Moon Palace. A lot of money put into renovations. Not the same as the old but very nice as well. They did stop a lot...

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1Thank SHAWN W
Kemarlo C, Manager at Moon Palace Jamaica, responded to this review

Dear Shawn W, As the Moon Palace Jamaica Grande team continuously create the most awe filled vacation experiences for you our valued guest, we would like to express our heartiest gratitude to you for allowing us the pleasure of hosting your vacation. The team also appreciates your feedback and look forward to welcoming you back to our Resort, to create...

Morgan Hill, California
Reviewed 5 days ago NEW

The Moon Palace resort in Ocho Rios is beautiful. The food is amazing and the staff could NOT have been more courteous and friendly. Our favorite restaurant was MoMo, a Japanese restaurant. Our server Simion and hostess Russhelle provided excellent and very friendly service, they made our visits to the restaurant special. Our favorite bartender, Renaldo, at the pool bar...

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1Thank GatorMan1155
Kemarlo C, Manager at Moon Palace Jamaica, responded to this review

Dear GatorMan1155, Our courteous and friendly team, amazing food as well our beautiful Resort were all carefully selected you’re your total satisfaction in mind. The Moon Palace Jamaica Grande team is thankful for the confidence had in selecting out Resort to host your family vacation. The team is also elated knowing that and overall excellent experience was had with us,...

Franklin, Tennessee
Reviewed 5 days ago NEWvia mobile

Our recent visit to this Moon Palace was a complete joy. Service and food was fantastic. Accommodations are wonderful. Love the Jamaican people. Very friendly. First rate experience. This is a small to medium size resort. Very intimate. There are areas that you can find peace and quiet or be fully engaged with music and exercise.

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1Thank helgy9300
Kemarlo C, Manager at Moon Palace Jamaica, responded to this review

Dear helgy9300, The Moon Palace Jamaica Grande family would like to express our gratitude to you for the confidence had in selecting our Resort to host you vacation. It is heartwarming knowing that our fantastic food and service, wonderful accommodations and friendly team all had you falling in love with our Resort. Thank you for sharing the love with the...

Reviewed 1 week ago NEW

Moon Palace was simply amazing and to be greeted with cool towels, mimosa, and carnations upon arrival definitely made the 2 hour drive from the airport worthwhile, which the resort arranged for free. The staff was extremely friendly especially Leon in the event planning department, he made sure we knew how to use our resort credits, he arranged all of...

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1Thank Katrina W
Kemarlo C, Manager at Moon Palace Jamaica, responded to this review

Dear Katrina W Creating the most amazing awe-inclusive vacation experiences for you, our valued guests, it the constant aim of the Moon Palace Jamaica Grande. We are filled with delight hearing of the simply amazing experience you had whilst staying with us. Your TripAdvisor comments commending our friendly service team, great facilities and amazing amenities is much appreciated. The team...

A TripAdvisor Member
1 review
2 helpful votes
Reviewed 1 week ago NEWvia mobile

It was beautiful and very relaxing. Very good service and friendly staff. I will definitely return! The weather was great at this time of the year. It was not too hot nor too cold. It rains but it feels good. And it doesn't rain all day, which is good.

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2Thank A TripAdvisor Member
Kemarlo C, Manager at Moon Palace Jamaica, responded to this review

Dear Valued Guest, It is delightful knowing that our beautiful and relaxing Resort, wonderful service and friendly team all contributed to you having a special couple’s vacation. The Moon Palace Jamaica Grande team would like to express how much we appreciate the confidence had in our Resort and the wonderful feedback shared with the TripAdvisor community. We look forward to...

Brooklyn, New York
Reviewed 1 week ago NEWvia mobile

From the minute we landed and finished up with the airport business we were greeted by an awesome guy who works for the hotel transportation!! They driver was so kind and patient.. we reached the hotel and checked in with no issues at all. The rooms are a comfortable and the bed I could sleep in alllllllllll day long. The...

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1Thank twinniecat
Kemarlo C, Manager at Moon Palace Jamaica, responded to this review

Dear twinniecat, From arrival to departure the goal of the Moon Palace Jamaica Grande team is to wow you, our valued guests, with our signature services, amenities and facilities, to create the most memorable awe-filled vacation experiences. The team is therefore thrilled to know that goal was achieved whilst you stayed with us. Thank you for your kind preference and...

London, United Kingdom
Reviewed 1 week ago via mobile

This is the best resort I have ever stayed in! Every detail is meticulously thought out.. I always bring my own blowdryer when traveling due to poor quality offered at most resorts. Not here. Full line of Chi proffessional dryer, flat iron, and hair products for use at no extra charge. The room is spacious, clean, and modern. There are...

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2Thank Elle_travelstheworld
Kemarlo C, Manager at Moon Palace Jamaica, responded to this review

Dear Elle, The Moon Palace Jamaica Grande team would like to express our gratitude to you for the confidence had in selecting our Resort to host your vacation. As the team remains steadfast in our commitment to creating the most wonderful awe-filled vacation experiences for all our guests, it warms our hearts hearing of the wonderful time had. We are...

West Palm Beach, Florida
Reviewed 1 week ago via mobile

I had an amazing time at this hotel. The food was a ten, the customer service was a ten and the spa services was a 20. I want to specifically thank Sasha-Gay and Abigail for escorting me on the water journey! Michael the manager at the Sun Deck Steakhouse went above and beyond to provide exceptional customer services. I was...

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1Thank alisaw993
Kemarlo C, Manager at Moon Palace Jamaica, responded to this review

Dear alisaw993, The Moon Palace Jamaica Grande family is delighted to have had the honor of hosting your family vacation. We are even more elated knowing we contributed to you having such an amazing time. Thank you for sharing your feedback highlighting our awesome food, excellent customer service and amazing spa. We excitedly await the opportunity to host you again,...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Moon Palace Jamaica is situated on the north coast of Jamaica, accessible from the Montego Bay airport. Palace Resort's newest resort boasts more than 700 guest rooms and suites with oceanfront views of the Caribbean Sea. It's also home to the largest spa in Jamaica. ... more   less 

Additional Information about Moon Palace Jamaica

Address: Main Street, Ocho Rios, Jamaica
Region: Caribbean > Jamaica > Saint Ann Parish > Ocho Rios
Price Range: $626 - $1,410 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Moon Palace Jamaica 5*
Number of rooms: 705
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Expedia, Booking.com, Travelocity, Hotels.com, Orbitz, TravelUp, getaroom.com, Priceline and HRS so you can book your Moon Palace Jamaica reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#5 Top resorts Hotel in Ocho Rios
#7 Spa Hotel in Ocho Rios
#7 On the Beach Hotel in Ocho Rios
#7 Luxury Hotel in Ocho Rios
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Questions & Answers

Here's what travellers have asked, with answers from Moon Palace Jamaica staff and other travellers.
486 questions
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Questions? Get answers from Moon Palace Jamaica staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms in Building #1 all have larger balconies and view of the harbor.”
ThomasA661, 28 May 2017 | Read review
“We had an Ocean view room with Free phone calls to the US. This is a MUST anymore.”
GatorMan1155, 25 May 2017 | Read review
“Tower 3 only has juliette balconies so you can not sit out.”
jackmack75, 20 May 2017 | Read review
“best view are the ones with ocean and mountain view which you can also see if cruise ships come.”
s1971mavadia, 16 May 2017 | Read review
“tower 2, ocean side”
tanyasf, 16 May 2017 | Read review
5 of 5
Booking.com
US$664* /night
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Bookit.comUS$723
TravelocityUS$730
Orbitz.comUS$730
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*Disclaimer
Prices are for 1 room, 2 adults
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