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Sunset at the Palms

#7 of 85 Hotels in Negril
Certificate of Excellence
05/06/2017 06/06/2017
1 room 2 adults 0 children
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Sunset at the Palms
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2,514 Reviews from our TripAdvisor Community

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Showing 2,347: English reviews
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Reviewed 2 days ago NEW

We had 2 weeks at this resort, from arrival to departure you are made to feel so special. The staff are excellent, can't do enough for you. You have to try lunch at the beach cafe which is included , Kevin @ the cafe & and Kerry @ the bar 'big-up to them much love.

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Helpful?
Thank Calette H
Sharon P, Manager at Sunset at the Palms, responded to this review

Thank you Calette H for taking the time to review your recent stay at Sunset at the Palms Resort. We are very much appreciative of your feedback; "from arrival to departure you are made to feel so special. The staff are excellent, can't do enough for you." We are delighted that our dedicated team created an experience of a lifetime...

Millis, Massachusetts
Reviewed 4 days ago NEW

The Sunset at the Palms is an oasis of quiet set amidst tropical gardens of palm trees and exotic plants, you wake to the sound of birds and sleep to the sound of crickets and tree frogs. the best thing beyond the tranquility is the staff.. I have never stayed anywhere where every one was so friendly (and not fake...

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Helpful?
2Thank Ian L
Sharon P, Manager at Sunset at the Palms, responded to this review

Thanks Ian L. We thank you for sharing review of your recent vacation experience at Sunset at the Palms Resort. We are very much appreciative of your very kind feedback; "The Sunset at the Palms is an oasis of quiet set amidst tropical gardens of palm trees and exotic plants, you wake to the sound of birds and sleep to...

Reviewed 5 days ago NEWvia mobile

This is a beautiful resort with an amazing staff. I have rated it four stars because there are no doors to the bathrooms! Also, some of the tree houses have no glass on the windows, only shutters that do not keep the humidity or heat out. It is a beautiful place and the food was great compared to the other...

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Helpful?
2Thank Taylor H
Sharon P, Manager at Sunset at the Palms, responded to this review

Thanks Taylor H for choosing Sunset at the Palms Resort as your Vacation Destination. We truly appreciate you taking the time to share "Great place if you want to relax" review on tripadvisor. Thanks for you very kind words of compliments about our great food offerings, as well as description of property; as being a beautiful place. Looking forward to...

Reviewed 6 days ago NEW

We had a great 5 night stay at this resort. Even though we didn't have much sunshine, we couldn't have asked for a better vacation. We have visited Cancun and Playa del Carmen several times, but we enjoyed Jamaica much more. Everyone here seemed so genuinely nice. Upon arriving at the Montego Bay Airport, we were greeted by Kimberly (who...

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Helpful?
4Thank Levi_and_Diamond
Sharon P, Manager at Sunset at the Palms, responded to this review

We thank you Levi_and_Diamond for choosing to celebrate your very special occasion – your Wedding Anniversary and for sharing very informative review. We are thrilled you enjoyed your experience with us. Thanks for your very kind words of compliments about our tropical paradise, food and beverage offerings, entertainment as well as beach facilities. We do appreciate your recognition of our...

Cape May, NJ
Reviewed 6 days ago NEW

My husband & I spent a week at the resort in early May which we booked through Interval. First let me say the resort is absolutely beautiful but what makes it fantastic is the staff! They have a way of making you feel special & that this is your home away from home. The resort is across the street from...

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2Thank BonnieCapeMay_NJ
Sharon P, Manager at Sunset at the Palms, responded to this review

Thank you BonnieCapeMay_NJ for taking the time to share your beautiful tripadvisor review on your recent vacation experience. we are all very delighted to hear of your thoughts that Sunset at the Palms is absolutely beautiful but what makes it fantastic is the staff! They have a way of making you feel special & that this is your home away...

Reviewed 1 week ago via mobile

I was a bit worried when I found out the hotel was not on the beach but rather across the street from it. I was pleasantly surprised when I arrived at the resort. It turned out to be a beautiful oasis in a jungle-like setting. The accommodations were superb (our own treehouse!). The grounds were meticulously groomed with lots of...

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Helpful?
2Thank Marie-Josee G
Sharon P, Manager at Sunset at the Palms, responded to this review

Thank you so very much Marie-Josee G for sharing review about your Vacation experience at Sunset at the Palms Resort. We are very delighted to hear of your feedback that you were both pleasantly surprised. We are also very much appreciative of your kind words of compliments about the superb accommodations, meticulously groomed grounds, as well as beach facilities. Our...

lebanon, KY
Reviewed 1 week ago

My wife and I really enjoyed our trip to SATP. The resort is very intimate, smaller than other all-inclusive resorts that we've been to. First, I have to say, the staff were wonderful, very kind and helpful. At the bars, Kerry, Renardo were great. Well, they were all great, Nyron, Collington, Diane, Kirk...... Rooms were just what we expected, high...

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4Thank jryanho
Sharon P, Manager at Sunset at the Palms, responded to this review

Thanks jryanho for choosing Sunset at the Palms Resort for your recent vacation and for sharing your very informative review on tripadvisor. Thank you for recognizing the staff for their hospitality; as being wonderful, very kind and helpful. We do appreciate your kind words of compliments about hotel facilities, room, food and beverage offerings as well as beautiful and lush...

Maldon, Essex
Reviewed 1 week ago

Had one week fully inclusive. Small resort made more personal by very attentive & sociable staff members particularly the manager of the resort Sharon who we met & talked to several times. Such a tropical environment in semi detached villa high in the trees fantastic to observe morning birdsong & evening insect sounds. The rooms were comfortable & facilities exceptional,...

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Helpful?
1Thank Richard M
Sharon P, Manager at Sunset at the Palms, responded to this review

Thanks Richard M for sharing your "Lush & tropical" review on Tripadvisor. The Management and Team Members here at Sunset at the Palms would like to thank you for choosing our Resort as your Vacation Destination. We are very delighted to hear of your very kind feedback that rooms were comfortable & facilities exceptional, as well as about food offerings....

New York
Reviewed 1 week ago

This resort is paradise! Small, intimate resort in lush tropical setting! The staff is very attentive and friendly. The food is great! The rum overflows! Alex the bartender is the sweetest, fun, and enduring. Kerry gives the best hugs! Vanessa remembers everything! Mr. Paul Tucker, the Piano Man, is sent straight from heaven! Our trip was extraordinary. We made friends...

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Helpful?
1Thank tee0207
Sharon P, Manager at Sunset at the Palms, responded to this review

Thanks tee0207 for sharing review about your vacation experience at Sunset at the Palms Resort on tripadvisor. It was truly a delight hosting your stay for your 30th Anniversary. We are very much appreciative of your feedback: "This resort is paradise! Small, intimate resort in lush tropical setting! Thanks for your kind compliments about the food and beverage offerings as...

Reviewed 1 week ago

We were truly amazed at this hidden paradise near Negril. The grounds were very manicured and well maintained to the smallest detail. Very casual, relaxed atmosphere with obviously happy and helpful personnel who went out of their way to be accommodating - we felt like family. The stress of life melted away as we lounged on the beach, swam in...

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Helpful?
2Thank Kathryn A
Sharon P, Manager at Sunset at the Palms, responded to this review

Thank you so very much by Kathryn A. We sincerely appreciate you taking time to share "Fabulous Tropical Paradise" review about your vacation experience at Sunset at the Palms Resort. We are thrilled you were truly amazed at this hidden paradise and felt like family. Thanks for your favorable comments about the manicured and well maintained grounds, food and beverage...

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05/06/2017 06/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Beachfront
  • Breakfast included
  • Bar/Lounge
  • Spa
  • Room Service
  • Free Internet
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Room Service
Official Description (provided by the hotel)
A great spot for romantics or a destination wedding. Nestled amongst tropical gardens and flowering plants at the edge of Negril, this unique all-inclusive gem is best described as intimate, chic and serene. The resort offers 85 "tree-house-style," elegantly appointed guestrooms on ten-acres of lush landscaping, a design praised by Architectural Digest. Melt away with a soothing spa service in our unique treatment garden, cool off at the swim-up bar with a tropical drink or "chill" at the resort's five beachfront acres and two miles of white sand beach, just steps away. When dining is on the menu, you'll enjoy both international and authentic Jamaican cuisine at four restaurants and bars. ... more   less 

Additional Information about Sunset at the Palms

Address: Norman Manley Blvd, Negril, Jamaica
Region: Caribbean > Jamaica > Westmoreland Parish > Negril
Price Range: $401 - $698 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sunset at the Palms 4*
Number of rooms: 85
Reservation Options:
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Also Known As:
Sunset At The Palms Hotel Negril
Sunset At The Palms Negril
Sunset Palms Jamaica
Sunset Palms Negril
Sunset At The Palms Resort
Hotel Style:
#3 Top resorts Hotel in Negril
#3 On the Beach Hotel in Negril
#5 Luxury Hotel in Negril
#6 Spa Hotel in Negril
#7 Family Hotel in Negril
#8 Romantic Hotel in Negril
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Questions & Answers

Here's what travellers have asked, with answers from Sunset at the Palms staff and other travellers.
326 questions
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Questions? Get answers from Sunset at the Palms staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not too close to reception”
caletteh, 23 May 2017 | Read review
“the 400's beyond 406 are with easy reach of everything, but you hear minimal noise from the pool (if any) we were in 407 and loved it.”
L3500INianl, 21 May 2017 | Read review
“Request a room away from the road.”
Levi_and_Diamond, 19 May 2017 | Read review
“back of property, away from main highway, noise”
jryanho, 17 May 2017 | Read review
“Lovely outlook among flora & fauna nice outside attached veranda quiet area away from dining”
R6243ZOrichardm, 17 May 2017 | Read review
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