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Sunset at the Palms

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#7 of 84 Hotels in Negril
Certificate of Excellence
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2,314 Reviews from our TripAdvisor Community

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Showing 2,160: English reviews
Des Moines, Iowa
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 2 days ago NEW

My wife and I have just recently returned from our third trip to Sunset at the Palms (fourth to Jamaica). Out of selfishness I have not written a review because I would like to keep this place a nice little secret. But, that is not fair to all the people that work hard at making this all-inclusive resort one of... More 

Helpful?
5 Thank Douglas C
Foxboro, Massachusetts
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 days ago NEW via mobile

This is the only time we have left the country and it was the most beautiful place I've ever seen in my entire life. The staff were friendly and the food was good. The pool was nice and the beach was incredible.

Helpful?
1 Thank Lisa K
Mendota Heights, Minnesota
Level Contributor
125 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 3 days ago NEW

We chose this site because we wanted to snorkel. However, we discovered that while the beach is a great place to swim, sunbathe, walk or take advantage of a number of water options, you need to book a tour to snorkel. The meals are good and the service is extremely good. A special thanks goes out to Loleta,who worked with... More 

Helpful?
3 Thank Sharon T
Waynesville, Missouri
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 days ago NEW

Where do I begin?? In my 50+ years of life, I have never experienced the tranquility that I experienced at Sunset at the Palms. If you only look at the web page or other Internet sources to get an idea of what you stay will be like, then you are going to miss a huge piece of the lifestyle found... More 

Helpful?
5 Thank hackneygaryheike
Sharon P, Manager at Sunset at the Palms, responded to this review

Thank you so very much hackneygaryheike. We thank you for sharing "Serenity at Sunset!" review of your recent vacation experience at Sunset at the Palms Resort. It is always a pleasure receiving feedback from our valued client; "I have never experienced the tranquility that I experienced at Sunset at the Palms" Thanks for your recognition of our dedicated Team Members;... More 

Glasgow, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 days ago NEW

Stayed here for 9 nights in November and loved it! Very quiet, laid back and relaxing place to stay. The staff are great and always stop to chat with you. Food is great and the beer is cold! Cocktails are very strong so don't drink too many like i did! Would definitely return here again! Take a trip to YS... More 

Helpful?
1 Thank kieronkirk87
Sharon P, Manager at Sunset at the Palms, responded to this review

Thank you kieronkirk87 for choosing Sunset at the Palms Resort for your recent vacation and for sharing your beautiful "Great hotel with wonderful staff!" review on tripadvisor. Thank you for your favorable comments about our staff, as well as food offerings. Looking forward to once again host your stay. More 

New Orleans, Louisiana
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 5 days ago NEW

We returned this month to Sunset at the Palms for our third visit. The service is excellent (as it has been every time). The rooms are particularly special. We were invited to a returning guest dinner and had a great time. The beach grill is excellent and it is always nice to be remembered by the staff. We are already... More 

Helpful?
1 Thank Wayne L
Sharon P, Manager at Sunset at the Palms, responded to this review

Thanks Wayne L for choosing our Resort once again as your Vacation Destination, as well as for sharing review about your experience while vacationing with us. It was certainly a pleasure welcoming you back home. Your continued loyalty and patronage is greatly appreciated. Also, thanks for your very kind words of compliments about excellent service and particularly special rooms. Looking... More 

Stoney Creek, Canada
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 5 days ago NEW

My boyfriend and I just returned from a week at Sunset at the Palms. From the moment we stepped off the bus at the resort we could feel our stress melting away. The gardens are gorgeous, the beach is beautiful and the people are so warm and friendly. The staff are all very helpful and Sharon was especially wonderful. If... More 

Helpful?
4 Thank jokarma
Sharon P, Manager at Sunset at the Palms, responded to this review

Thanks jokarma for choosing our Resort as your Vacation Destination, as well as for sharing lovely "Paradise!" review about your experience while vacationing with us. We are delighted to hear that you enjoyed your experience. Our goal is to exceed our guests' expectations at every opportunity. Thanks for your very kind words of compliments about our staff; as being very... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 days ago NEW via mobile

Love the grounds. Love the food. Love the people... Always love the island of Jamaica.... Beach was across the street but worth the very short walk...rooms were dimly lit but accommodating. Thanks for a great vacation!

Helpful?
1 Thank David H
Sharon P, Manager at Sunset at the Palms, responded to this review

Thanks David H for choosing our Resort as your Vacation Destination, as well as for sharing review about your experience while vacationing with us. Thanks for your very kind words of compliments about our food offerings, rooms, grounds as well as beach facilities. We certainly would love to welcome you back for another great vacation soon! More 

Waterdown
Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago NEW

Just finished a 7 day stay at SATP. This was our 11th trip to Jamaica and 9th to Negril. We have stayed at a number of different resorts on both Bloody Bay and Long Bay' as well as a few stays on the cliffs in the West End. We thuroughly enjoyed our stay. The staff were fantastic, very friendly, attentive,... More 

Helpful?
2 Thank Cdnwhseguy
Sharon P, Manager at Sunset at the Palms, responded to this review

Thanks Cdnwhseguy review of your recent vacation experience at Sunset at the Palms Resort. It is always a pleasure receiving feedback from our valued clients. Also, thanks for your recognition of our staff, as being fantastic, very friendly, attentive, and courteous, as well as for highlighting Team Members; who created an experience of a lifetime. We are very much appreciative... More 

Monticello, Minnesota
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago via mobile

Our week at Sunset at the Palms has far surpassed my wildest imagination. My husband and I came here with my brother in law and his wife to enjoy some time together. Our days have been spent being catered to and spoiled every minute. I'm not sure how we will adjust to the real world! Nepaul is full of great... More 

Helpful?
3 Thank melissamohrman
Sharon P, Manager at Sunset at the Palms, responded to this review

Thank you so much melissamohrman for sharing your very beautiful review about your vacation experience at Sunset at the Palms Resort on Trip Advisor. It was indeed a pleasure hosting your stay. Thanks for your very kind words of compliments about the hospitality from our staff; "Our days have been spent being catered to and spoiled every minute.." We look... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Free Breakfast
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Breakfast
  • Laundry Service
  • Concierge
  • Free Parking
  • Dry Cleaning
Official Description (provided by the hotel)
A great spot for romantics or a destination wedding. Nestled amongst tropical gardens and flowering plants at the edge of Negril, this unique all-inclusive gem is best described as intimate, chic and serene. The resort offers 85 "tree-house-style," elegantly appointed guestrooms on ten-acres of lush landscaping, a design praised by Architectural Digest. Melt away with a soothing spa service in our unique treatment garden, cool off at the swim-up bar with a tropical drink or "chill" at the resort's five beachfront acres and two miles of white sand beach, just steps away. When dining is on the menu, you'll enjoy both international and authentic Jamaican cuisine at four restaurants and bars. ... more   less 

Additional Information about Sunset at the Palms

Address: Norman Manley Blvd, Negril, Jamaica
Region: Caribbean > Jamaica > Westmoreland Parish > Negril
Price Range: $472 - $1,061 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sunset at the Palms 4*
Number of rooms: 85
Reservation Options:
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Also Known As:
Sunset At The Palms Hotel Negril
Sunset At The Palms Negril
Sunset Palms Jamaica
Sunset Palms Negril
Sunset At The Palms Resort
Hotel Style:
#3 On the Beach Hotel in Negril
#3 Top resorts Hotel in Negril
#5 Luxury Hotel in Negril
#6 Spa Hotel in Negril
#7 Family Hotel in Negril
#8 Romantic Hotel in Negril
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Questions & Answers

Here's what travellers have asked, with answers from Sunset at the Palms staff and other travellers.
245 questions
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Questions? Get answers from Sunset at the Palms staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get one of the buildings that are in the back corners if you want a really quiet room.”
 of 5 bubbles 610jeanettec, 1 Dec 2016 | Read review
“You will have to book snorkeling trips off site .”
 of 5 bubbles 41SharonT, 30 Nov 2016 | Read review
“Rooms away from the pool are quieter”
 of 5 bubbles hackneygaryheike, 29 Nov 2016 | Read review
“Rooms not too close to the pool are quieter.”
 of 5 bubbles kieronkirk87, 29 Nov 2016 | Read review
“There are no bad rooms. Possibly the rooms close to the pool area may get noisy when there is live music.”
 of 5 bubbles 6waynel, 28 Nov 2016 | Read review
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