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Sunset at the Palms

#7 of 85 Hotels in Negril
Certificate of Excellence
05/06/2017 06/06/2017
1 room 2 adults 0 children
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Sunset at the Palms
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2,515 Reviews from our TripAdvisor Community

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Showing 2,348: English reviews
Reviewed 1 week ago

We were truly amazed at this hidden paradise near Negril. The grounds were very manicured and well maintained to the smallest detail. Very casual, relaxed atmosphere with obviously happy and helpful personnel who went out of their way to be accommodating - we felt like family. The stress of life melted away as we lounged on the beach, swam in...

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2Thank Kathryn A
Sharon P, Manager at Sunset at the Palms, responded to this review

Thank you so very much by Kathryn A. We sincerely appreciate you taking time to share "Fabulous Tropical Paradise" review about your vacation experience at Sunset at the Palms Resort. We are thrilled you were truly amazed at this hidden paradise and felt like family. Thanks for your favorable comments about the manicured and well maintained grounds, food and beverage...

Reviewed 1 week ago via mobile

Sunset at the Palms gave us an unforgettable honeymoon experience, and I highly recommend it to others looking for a unique and elegant resort. All of the staff were very pleasant, eager to please, attentive to any needs and quick to resolve any and all requests. The food was delicious, and I found myself saying "tonight's dinner is the best...

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2Thank Ryan D
Sharon P, Manager at Sunset at the Palms, responded to this review

Thanks Ryan D for sharing your beautiful review about your unforgettable honeymoon experience at Sunset at the Palms Resort. We are very much delighted to hear that your expectations were exceeded. Thank you for your favorable comments about the food offerings, beach facilities as well as staff; as being very pleasant, eager to please, attentive to any needs and quick...

Reviewed 1 week ago

After just 3 hours at the resort ,my wife said we're coming back next year and I said we'll see . After 2 weeks at the resort the answer is absolutely !!!!! Lush tropical manicured gardens. Such an intimate and romantic setting for couples,that even after 28 years of marriage ,I got lucky several times (Thanks SATP.) Warm friendly helpful...

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2Thank richard w
Sharon P, Manager at Sunset at the Palms, responded to this review

Thank you so very much richard w. We sincerely appreciate you taking the time to share lovely TripAdvisor review about your vacation at Sunset at the Palms Resort. We are very much delighted to hear of your feedback; "After just 3 hours at the resort, my wife said we're coming back next year and I said we'll see. After 2...

Oshkosh, Wisconsin
Reviewed 1 week ago via mobile

Well it's that time again to share with everyone my review of my home away from home. Stop searching those endless websites and check out sunset at the palms. This was my 8th year returning to Sunset and once again I was not disappointed. The adrenaline starts the minute we land and are greeted by O'Neil with the biggest and...

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1Thank Jackie T
Sharon P, Manager at Sunset at the Palms, responded to this review

Thank you so very much Jackie T. The Management and Team Members here at Sunset at the Palms Resort would like to thank you for choosing our Resort once again as your Vacation Destination. Also, thanks for your very kind words of compliments sharing that once again you were not disappointed. We sincerely appreciate your loyalty as well as patronage...

Rochester
Reviewed 1 week ago

I just left the Sunset at the Palms (SATP) yesterday after 7 days there and I did not want to leave. This was my first time traveling to Jamaica and staying in an all inclusive resort. I traveled with a group of 19 for my friend's wedding and was the only one out of our group that was there "by...

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2Thank cassandraj63
Sharon P, Manager at Sunset at the Palms, responded to this review

Thanks cassandraj63 for sharing your wonderful review about your vacation experience at Sunset at the Palms Resort. Thanks for your feedback; "The hotel is a very small intimate tropical garden paradise making it great for couples wanting a quiet romantic getaway". Thanks for your very kind words of compliments about the room and food offerings. We are very much appreciative...

Burlington, Vermont
Reviewed 1 week ago

Just returned from our 9th visit to Sunset!!!! And, have already booked our 10th visit for January 2018. We love it!! After visiting many Caribbean resorts we have definitely found our "second home"! The staff is fantastic, the grounds are amazing and the food is great! Over the years, we have met wonderful guests from all over the world. The...

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3Thank debwm2017
Sharon P, Manager at Sunset at the Palms, responded to this review

Thanks debwm2017. It was truly a delight welcoming you home for another visit. Thank you so very much for sharing your beautiful "Best ever!!!!!" experience on tripadvisor. Your family at Sunset at the Palms sincerely appreciates your loyalty and patronage. Also, thanks for your very kind words of compliments, sharing about the amazing grounds, great food offerings and fantastic staff....

Reviewed 2 weeks ago via mobile

This was a perfect honeymoon for us! We both fell in love with the island, the people and the resort! This is a quiet charming place; the cabins are clean and well appointed, the grounds are meticulously maintained and the food is delicious! Met some really cool guests, engaging conversations at the smoking areas; Newfoundland folks are awesome!! Got to...

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2Thank Roch G
Sharon P, Manager at Sunset at the Palms, responded to this review

Thanks Roch G for choosing Sunset at the Palms Resort as your Vacation Destination. We truly appreciate you taking the time to share beautiful review on tripadvisor Thanks for your very kind words of compliments; "This is a quiet charming place; the cabins are clean and well appointed, the grounds are meticulously maintained and the food is delicious! We We...

Reviewed 2 weeks ago

It was quiet, uncrowded at the hotel or beach area. Service was good, the nightly entertainment was good, the food in all areas was great. Loved the jerk chicken and fish tacos while on the beach. The sunsets are off the chart. The air conditioning worked well and room kept clean. The hotel has a photographer that captured my proposal...

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1Thank Wade W
Sharon P, Manager at Sunset at the Palms, responded to this review

Thanks Wade W for choosing Sunset at the Palms Resort for your vacation experience, as well as for sharing your Tripadvisor review. Kindly accept our profuse apologies for the very unfortunate situation at the souvenir shop. We do appreciate that you brought this to our attention and delighted to hear that irrespective of this encounter you both had great time...

Richmond, Virginia, United States
Reviewed 2 weeks ago

Just returned this week from a girls trip at SATP. Wow! From the point that we landed and were fast tracked through customs to our bus from the moment we left, what an incredible experience. The resort is more beautiful than the website photos show. The staff became family. The beach and water were phenomenal. The food was delicious with...

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1Thank Becky A
Sharon P, Manager at Sunset at the Palms, responded to this review

Thank you so very much Becky A. We sincerely appreciate you taking the time to share "Absolutely amazing!" review on your recent vacation experience at Sunset at the Palms Resort. We are indeed very elated of your feedback: " Wow! From the point that we landed and were fast tracked through customs to our bus from the moment we left,...

Arnold, Maryland
Reviewed 2 weeks ago

The resort is beautifully landscaped and maintained. Having a "tree-house" instead of a room in a 1000 room building was very special. There were only 85 cottages so the residents saw each other regularly and began chatting with each other and getting to know about each other. The staff was friendly and seemed willing to do whatever needed to make...

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2Thank stacey861
Sharon P, Manager at Sunset at the Palms, responded to this review

Thank you so very much stacey861. We sincerely appreciate you taking the time to share lovely TripAdvisor review about your vacation at Sunset at the Palms Resort. Thanks for your recognition of our staff; as being friendly and seemed willing to do whatever needed to make your stay memorable. Our goal is always to create a unique Jamaican experience for...

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05/06/2017 06/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Beachfront
  • Breakfast included
  • Bar/Lounge
  • Spa
  • Room Service
  • Free Internet
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Room Service
Official Description (provided by the hotel)
A great spot for romantics or a destination wedding. Nestled amongst tropical gardens and flowering plants at the edge of Negril, this unique all-inclusive gem is best described as intimate, chic and serene. The resort offers 85 "tree-house-style," elegantly appointed guestrooms on ten-acres of lush landscaping, a design praised by Architectural Digest. Melt away with a soothing spa service in our unique treatment garden, cool off at the swim-up bar with a tropical drink or "chill" at the resort's five beachfront acres and two miles of white sand beach, just steps away. When dining is on the menu, you'll enjoy both international and authentic Jamaican cuisine at four restaurants and bars. ... more   less 

Additional Information about Sunset at the Palms

Address: Norman Manley Blvd, Negril, Jamaica
Region: Caribbean > Jamaica > Westmoreland Parish > Negril
Price Range: $407 - $702 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sunset at the Palms 4*
Number of rooms: 85
Reservation Options:
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Also Known As:
Sunset At The Palms Hotel Negril
Sunset At The Palms Negril
Sunset Palms Jamaica
Sunset Palms Negril
Sunset At The Palms Resort
Hotel Style:
#3 On the Beach Hotel in Negril
#3 Top resorts Hotel in Negril
#5 Luxury Hotel in Negril
#6 Spa Hotel in Negril
#7 Family Hotel in Negril
#8 Romantic Hotel in Negril
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Questions & Answers

Here's what travellers have asked, with answers from Sunset at the Palms staff and other travellers.
326 questions
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Questions? Get answers from Sunset at the Palms staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“stayed in 405 and 406 had the mountain view behind us, I will add some pictures later”
drgjr61, 24 May 2017 | Read review
“Not too close to reception”
caletteh, 23 May 2017 | Read review
“the 400's beyond 406 are with easy reach of everything, but you hear minimal noise from the pool (if any) we were in 407 and loved it.”
L3500INianl, 21 May 2017 | Read review
“Request a room away from the road.”
Levi_and_Diamond, 19 May 2017 | Read review
“back of property, away from main highway, noise”
jryanho, 17 May 2017 | Read review
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