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Hotel Riu Palace Tropical Bay

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#21 of 84 Hotels in Negril
Certificate of Excellence
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4,850 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Riu Palace Tropical Bay
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Showing 4,382: English reviews
Illinois City, Illinois
1 review
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 19 March 2012

We arrived and were pleasantly surprised to be upgraded to ocean front jr. suites for our entire family. We stayed in the building on the far end of the resort~very quiet and never had a problem getting beach chairs. The front desk personnel were very friendly. The service was excellent. Our maid was Michelle and she did an excellent job... More 

Helpful?
12 Thank marianne5778
Mount Sinai, New York
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 18 March 2012

First time at Riu. First time in Jamaica. Bloody Bay Beach was beautiful. The locals that hawk for money becomes quite annoying especially when you are trying to relax on the beach. The resort was beautiful. Food was delicious. Very difficult to get a reservation at a specialty restaurant. The restaurants are very small and there are only two seatings... More 

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4 Thank Anne D
TO, Canada
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 17 March 2012

Our family and two other families (16 of us) vacationed down at Riu Negril this month (March 2012). We booked this resort because it was rated five star. Our last trip to Jamaica, we stayed at the Grand Paladium, Lady Hamilton, Montego Bay. It was rated four plus stars. We paid more for the Riu Negril Palace. Apart from the... More 

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6 Thank CarsLMQ
Florham Park, New Jersey
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 16 March 2012

Stayed at a Riu before. Paying the extra money for the Palace was worth it. The service and food was great. Made reservations for the restaurants in the middle of the day without a problem or having to get up early. The beach is awesome! Resort is well maintained. Staff cleaned the resort all day and housekeeping was offered twice... More 

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10 Thank Ritz3
Cloverdale, California
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 16 March 2012

This was my wife and my third time at Tropical Bay Negril and we enjoyed our stay as much as the first time. The resort is clean, rooms great (we had room 3208 Ocean Front Junior Suite) which was kept very clean by the housekeeper (Teshia). The mini bar was kept full everyday by Ricardo. Beach beautiful with warm water... More 

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7 Thank raymond f
New York City, New York
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 16 March 2012

This was the first real vacation for my fiance and myself and I have to say staying at the Riu was a big let down. Pros: The property was kept up nicely. The staff was extremely nice. The beach was BEAUTIFUL. Cons: FOOD WAS HORRIBLE. I REPEAT HORRIBLE. I expected to get authentic Jamaican food being that we were in... More 

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6 Thank Shaunte K
L.I. New York
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 16 March 2012

This place was absolutely beautiful !!! Went with my family we enjoyed excursions the Resort the ppl n the BEST BEACHES IN JAMAICA R IN NEGRIL ....The only downfall the transfer from airport was a bit of a distance !! I will b back !!!

Helpful?
5 Thank Tammy A
alliston ON
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 16 March 2012

Awesome! - jan 2011 Fantastic beach, food, people...great lobster grill/fry done off resort on beach too! $20 Towards the vendors :) Pretty spread out resort though. We were there for a beautiful wedding,

Helpful?
5 Thank magoo21
Albany, Wisconsin
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 15 March 2012

Best thing about this resort was the beach, although they did have to fog for bugs every evening around sunset and the lounge chairs were uncomfortable. Rooms, pool, and restaurants were just average. Did not receive any benefits to having their membership card, keep earning points but won't let me redeem them on anything. Tried to upgrade with it when... More 

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19 Thank lindenhill
Southern Ontario
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 14 March 2012

First off, I have to say the beach is great!! The bay is protected which makes it perfect for water sports. We arrived home on Sunday March 11th into Toronto after an eight night stay at the Palace. I had the Club Riu booked at first, and than changed the reservations after reading bad reviews about the place. After checking... More 

Helpful?
6 Thank slm10

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
* Renovated in summer 2008 * Located in Negril, on Jamaica's west coast * On the beachfront * Complimentary sun loungers on the beach * 1-storey main building and 2-storey buildings * Victorian-style architecture * Surrounded by 47,000 m2 / 56,500 sq. yards of lush gardens * 7.5 km / 4.7 miles from Negril West End * 6 km / 3.8 miles from various shops * 80 km / 48 miles from Montego Bay airport ... more   less 

Additional Information about Hotel Riu Palace Tropical Bay

Address: Norman Manley Blvd | Bloody Bay Beach, Negril, Jamaica
Region: Caribbean > Jamaica > Westmoreland Parish > Negril
Price Range: $385 - $825 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Riu Palace Tropical Bay 4*
Number of rooms: 416
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Also Known As:
Riu Palace Tropical Bay Hotel Negril
Riu Tropical Bay Jamaica
Riu Palace Tropical Bay Negril
Riu Tropical Bay Negril Jamaica
Negril Riu Tropical Bay Hotel
Riu Jamaica
Riu Tropical Jamaica
Hotel Style:
#6 Business Hotel in Negril
#12 Luxury Hotel in Negril
#12 Spa Hotel in Negril
#14 Family Hotel in Negril
#14 On the Beach Hotel in Negril
#16 Top resorts Hotel in Negril
#21 Romantic Hotel in Negril
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Riu Palace Tropical Bay staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sea View top floor is ideal but front entrance view is also very good, avoid the rest if possible.”
 of 5 bubbles donovanw611, 2 Dec 2016 | Read review
“I would definitely book an ocean view room - we had a ground floor and liked it.”
 of 5 bubbles dapnj95, 30 Nov 2016 | Read review
“Ask the staff for what you want when you check in.”
 of 5 bubbles shannoncan2010, 28 Nov 2016 | Read review
“Second floors are the best. 20 steps up, no critters in room.”
 of 5 bubbles JRRontheCaribbean, 24 Nov 2016 | Read review
“Oceanview rooms have the best view but can be busy with passersby”
 of 5 bubbles TessyNT, 22 Nov 2016 | Read review
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