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ClubHotel Riu Negril

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5,241 Reviews from our TripAdvisor Community

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Showing 4,513: English reviews
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St Neots, United Kingdom
Reviewed yesterday NEWvia mobile

Went out for two weeks which included my sons wedding at the hotel. From the moment we arrived the friendly staff made us feel so welcome. Nothing was to much trouble and the wedding organiser was brilliant Room excellent restaurants great except the queuing for some of the specialist restaurants. Selection of food and quality excellent . Great bars and...

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Helpful?
Thank philmartin1952
Merrill, Wisconsin
Reviewed 2 days ago NEW

Hotel Riu is a very lovely all inclusive resort. Hotel staff are super friendly and helpful with any questions, etc. Paul the singing bartender in the lobby bar is a great way to spend some time relaxing and having cocktails. Entertainment at night is a lot of fun- the Michael Jackson tribute, steel drum show and the reggae band were...

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1Thank heather l
Toronto
Reviewed 2 days ago NEWvia mobile

I have stayed at several Riu resorts and this one has to be the cleanest, well maintained and above all has the most amazing and friendly staff of them all! We stayed for one week (February 15th-22nd) and had gorgeous weather! As I mentioned, the entire staff are so friendly and helpful and really made our vacation. Special thanks to...

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1Thank KateyToronto
Louisville, Kentucky
Reviewed 2 days ago NEW

Second stay at this resort...was excited because it had recently gone thru a renovation. The resort is beautiful, the beach is great the only downfall for me is there is NO in- room coffee. Have to walk all the way down to sport bar to get coffee. I wanted to sit on my balcony and watch the sunrise with my...

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Thank cdakers25
Reviewed 5 days ago NEW

This was our 2nd time at this resort. The first time was in 2011. What can I say? We love the atmosphere. So relaxed. Kudos to Dorreth. The lady is a sweetheart. One of housekeepings finest. Romeo the bartender was awesome. Ask him to make you a Jamaican Baby shooter. Mmmmm. Trevor on the beach has the very best cigars...

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1Thank Roger A
Burlington, Canada
Reviewed 5 days ago NEW

This was a resort I had heard a lot about so, when my friends gave me a huge travel voucher for my 50th birthday, I knew exactly where I wanted to go! FIRST IMPRESSIONS: the rooms were clean, check in was fantastic, nice and easy. There were no bugs! Ok, we saw some ants on the beach or in the...

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2Thank DeeF2466
Windsor-Essex-Pelee Island Region, Canada
Reviewed 6 days ago NEW

Check in was quick and front desk staff was great... Our room was clean with partial ocean view and stocked bar. Unfortunately we did not like the food. 2 weddings closed 1 of 2 restaurants that were ok the other 3 restaurants we didn't like. We enjoyed the steakhouse the most but it was closed twice for a wedding reception....

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2Thank Jagerlyn
Orillia, Canada
Reviewed 1 week ago

We have been to a lot of RIU hotels and the hotel was great but the food was pathetic. Worst food we have ever had. People were good the hotel was great and the ingredients in the buffets were great but the Chef should go back to cooking school. One of the cooks said to the person who complained about...

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3Thank Mike B
RiuHotelsandResorts, Online Reputation Manager at ClubHotel Riu Negril, responded to this review

Dear guest, Thank you for taking the time to give us your feedback and for expressing your concerns. In order to fulfill every guest expectations regarding food, our main buffet and specialty restaurants offer a great range of food options. We were concerned to note that we failed to live up to your expectations. But we can assure you that...

Reviewed 1 week ago

On arriving at the hotel I was so disappointed that the beach was covered in seaweed due to bad weather (obviously unavoidable) but it took a few days for it to be cleared and no crystal clear water during my stay. The hotel was clean and well maintained and my room was very comfortable although I would have preferred tea...

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2Thank Sara o
RiuHotelsandResorts, Online Reputation Manager at ClubHotel Riu Negril, responded to this review

Dear guest, Thank you for taking the time to give us your feedback and for expressing your concerns. We are committed to provide excellent quality of our products and services to our guests. We regret to read that you have left our hotel with an opposite idea in your mind. We appreciate our guests’ comments since they help us improve...

Reviewed 1 week ago

I traveled with 6 girlfriends to RIU ClubHotel. We go on a trip every other year. We arrived 2/8/17 and left on 2/14/17. The weather was in the high 80's every day. It rained all day one day. A lot of weddings at this resort. The front desk couldn't find one room reservation and wanted that room to leave a...

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2Thank Kelly G
RiuHotelsandResorts, Online Reputation Manager at ClubHotel Riu Negril, responded to this review

Dear guest, Many thanks for sharing your experience with us. We appreciate the opportunity to respond. We were very surprised to read your comments about our staff. Service is one of our key values and our staff is constantly trained in order to offer the highest of standards. We would like to say that tipping is completely optional and the...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Internet
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Dry Cleaning
Official Description (provided by the hotel)
* Newly renovated in November 2015 * Located on Jamaica's west coast in Negril * Located on the beach front * Complimentary sun loungers on the beach * Main building and four 2-story annexes * Surrounded by 45,000 m2 / 56,000 sq. Yards of lush gardens * 9 km / 5.5 Miles from Negril's West End * 7 km / 4.4 Miles from various shops * 80 km / 48 miles from Montego Bay airport * Credit cards accepted: MasterCard, Amex, Visa, Diners ... more   less 

Additional Information about ClubHotel Riu Negril

Address: Bloody Bay Beach | Norman Manley Boulevard, Negril, Jamaica
Region: Caribbean > Jamaica > Westmoreland Parish > Negril
Price Range: $305 - $593 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — ClubHotel Riu Negril 3.5*
Number of rooms: 420
Reservation Options:
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Also Known As:
Riu Hotel Negril
Rio Negril
Riu Negril Jamaica
Riu Resort All Inclusive Negril
Hotel Style:
#13 Spa Hotel in Negril
#17 On the Beach Hotel in Negril
#18 Top resorts Hotel in Negril
#37 Romantic Hotel in Negril
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Questions & Answers

Here's what travellers have asked, with answers from ClubHotel Riu Negril staff and other travellers.
433 questions
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Questions? Get answers from ClubHotel Riu Negril staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No in-room coffee...”
 of 5 bubbles cdakers25, 23 Feb 2017 | Read review
“This is not a huge resort. Everything is a short walk.”
 of 5 bubbles 94rogera, 20 Feb 2017 | Read review
“Ask for Buiding 1, it is the closest to the pools and lobby and food!!!!”
 of 5 bubbles DeeF2466, 20 Feb 2017 | Read review
“Go some where else”
 of 5 bubbles mikebV4537WO, 16 Feb 2017 | Read review
“Request a room close to the lobby/main pool area. We were in room 3140 and it was a long walk to everything.”
 of 5 bubbles E3393LQkellyg, 16 Feb 2017 | Read review
5 of 5