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The Grand Port Royal Hotel

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The Grand Port Royal Hotel
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114 Reviews from our TripAdvisor Community

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Showing 88: English reviews
Ontario, Canada
Reviewed 17 April 2015

Unfortunately place has seen its better days and needs work but the charm and staff are worth the imperfections. Food was excellent also. Has a fantastic view of Kingston at night. John Wayne great bartender

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1Thank Fred C
London, United Kingdom
Reviewed 12 April 2015

Needs lots of work. Was disappointed as it did state spa, there was no spa. Rooms need lot of improvement, first room they offered me was disguising. The double deluxe room was only slightly better. No choice of breakfast for five days it was a small portion of scramble egg with dried toast, no butter. Had to complaint they changed...

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2Thank Ladym495
Rota, Spain
Reviewed 10 April 2015

I won't waste you time..... The A/C didn't work more than 50 percent, the service subpar, beds awful, this may have been a great hotel 40 years ago but not now. Hot water, maybe if you wait long enough. Had a sheet on the bed when I checked in, no blankets.... But again you don't need them because the A/C...

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1Thank Jeremydelk
Islamabad Capital Territory, Pakistan
Reviewed 1 April 2015

This hotel is billed as Grand and as having a spa - none of the aforementioned apply. Where do I start, the rooms need lots of improvement, missing curtains, no hot water, dodgy electrics, poor a/c and to top the bill 'mice' The pool was dirty and has a do not use notice from environmental health posted beside it .......

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1Thank Davidatt10
North Pole, Alaska
Reviewed 20 March 2015

The staff was very helpful in every way, My guys, D, G, and john wayne were out of this world awesome! And so was the rest of the staff! The restaurant was great! nice rooms and right on the water. Overall an awesome stay! will stay there again

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Thank brett_hollingsworth
Bronx, New York
Reviewed 15 March 2015

Friendly service at check-in. Nice, big, clean room. Warm shower water. Great location - directly on the water (Kingston Harbor at Port Royal). Great service and food at dinner, with live music. Great service and food for breakfast (included in the price). Friendly bartenders. Very convenient to Norman Manley International Airport (15 minute drive). Highly recommend and will be back.

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Thank surferjpc
Reviewed 12 March 2015

We stopped over for a night on our way to Port Antonio and had a wonderful time. It is incredibly close to the airport which makes it a perfect transition point. They kindly allowed us to check in early and the staff were beyond gracious and kind. We felt very at home and one of the employees Damar even took...

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1Thank Safiyya Q
Reviewed 7 March 2015

This lovely hotel, close to the airport, is a real gem. We stayed one night before travelling home. Although we couldn't check in until 3pm we used the facilities all day - good drinks and food prices. Lovely fish dinner and very nice breakfast looking out to the beautiful Kingston Harbour. The hotel arranged a boat to take us to...

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1Thank Janette E
Nairobi
Reviewed 1 March 2015

I arrived late in the evening and was received well. My room had a few issues but once I alerted the staff, they were quick to fix them and made everything as comfy as it could get. The hotel has large rooms, it is currently being refurbished and the new look is great! Their bar has a view of the...

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1Thank Wacheke
London, United Kingdom
Reviewed 24 February 2015

Morgan's hotel in port royal is a very good, clean room and comfortable hotel. The customer service is very good, Nicoya Henry was very helpful, she ensure that my guess and I was ok throughout my stay. Nicoya Henry communicate with me back and forth to ensure that I am getting a good service, she understand my needs and did...

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1Thank nesha2

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Pool
  • Room Service
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Room Service
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities

Additional Information about The Grand Port Royal Hotel

Address: 1 Port Royal Street, Port Royal, Kingston, Jamaica (Formerly Morgan's Harbour Hotel and Marina)
Region: Caribbean > Jamaica > Kingston Parish > Kingston > Port Royal
Price Range: $139 - $892 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Grand Port Royal Hotel 3.5*
Number of rooms: 60
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Also Known As:
Morgans Harbour Resort And Marina
Morgans Harbour Kingston
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Questions & Answers

Here's what travellers have asked, with answers from The Grand Port Royal Hotel staff and other travellers.
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Questions? Get answers from The Grand Port Royal Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms are oddly numbered, so have to request a "city view"”
 of 5 bubbles GeorgiaShrink, 11 Feb 2017 | Read review
“Do not book upstairs the rails are broken and there are holes that my 3year old nephew could fall through.”
 of 5 bubbles oddity396, 4 Jan 2017 | Read review
“Just Book it”
 of 5 bubbles barrylarouch, 30 Oct 2016 | Read review
“Nearly all the rooms have a harbor view. The bar and restaurant ares have a very good harbor view; beautiful, especially at night.”
 of 5 bubbles desidarata2001, 29 Oct 2016 | Read review
“Go to another hotel. If not, bargain or wait for or change to a better room.”
 of 5 bubbles Rita1978, 17 Aug 2016 | Read review
5 of 5