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Grand Bahia Principe Jamaica

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10,547 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Bahia Principe Jamaica
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Showing 9,507: English reviews
Scotland, United Kingdom
Reviewed 14 November 2014

I returned from this resort on Saturday 8/11/14 after spending two weeks and as a member of the privilege club what a let down this hotel turned out to be as a member of the club. There were many issues which were stated to both the privilege club and hotel management. After a long flight from Scotland via Gatwick we...

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Helpful?
Thank Pete R
Customer Servic... B, Quality Department at Grand Bahia Principe Jamaica, responded to this review

Dear Valued Guest, First of all we would like to acknowledge that we have received your reviews and thank you for taking the time to post your concerns. Our guest opinion is of great importance to us because it helps to improve our customer service. In regards to the situations that you encountered whiles on property, we spoke with the...

Montreal, Canada
Reviewed 13 November 2014

Very disappointed for my second stay at this hotel. Need some organisation in welcoming guests. Got to change room 3 times. First we have requested 2 double beds at the time of reservation, got a king size instead. Changed to a second room which smelled bleach and very noisy. Next day after complaints , we were given the third room...

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4Thank Kimstse
Customer Servic... B, Quality Department at Grand Bahia Principe Jamaica, responded to this review

Dear Guest, We thank you for taking the time to bring your concerns to our attention, it is through communications of this nature that we are given an opportunity to assess and evaluate our performance. Please accept our apologies for any situation you encountered during your stay with us and of course they will be studied carefully by our department...

London
Reviewed 13 November 2014

Booked a holiday with First Choice. This is the worst of customer service where you pay a premium for an all inclusive holiday, only everything is included at an additional charge. Want a seat, pay extra per flight. Want tickets, pay extra. Want to use the inflight entertainment, pay extra. This is the worst of services but you pay through...

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Helpful?
Thank GingerRich
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe Jamaica, responded to this review

Dear Guest, Thank you for sharing your reviews on trip advisor. We are truly sorry for the inconvenience that you have experience with you airline and travel agent. We can suggest that you send your concerns to your travel agent so that they will be able to assist you further. We do hope that apart from those issues mentioned that...

Simcoe, Canada
Reviewed 13 November 2014

This was the best vacation yet!! My lovely wife and I choose Baha'i Principe jamacia for our honeymoon and came home very pleased and satisfied. We arrived nov 3, and was checked in promptly, And we were upgraded right away to a honeymoon suite. A great view of the pool and the ocean. We then enjoyed the rest of the...

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7Thank John042966
Customer Servic... B, Quality Department at Grand Bahia Principe Jamaica, responded to this review

Dear Valued Guest, Kindly acknowledge our warm greetings from The Grand Bahia Principe Jamaica Resort. We would like to gracefully thank you for choosing The Grand Bahia Principe Jamaica Resort for your vacation, we appreciate your feedback as this is of importance to us. Your experience has made us elated as we are pleased that you had an overall great...

Halifax, Nova Scotia
Reviewed 13 November 2014

My Boyfriend and I took our first trip to Jamaica as our first trip away together, for our first year anniversary. I am a travel agent and have sent several clients here with good reviews so I was very confident in booking the resort for ourselves. We chose Runaway Bay for the proximity to the airport (only an hour away...

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Helpful?
1Thank Erica S
Customer Servic... B, Quality Department at Grand Bahia Principe Jamaica, responded to this review

Dear Valued Guest, Please accept warm greetings from The Grand Bahia Principe Jamaica Resort. Firstly, we would like to express our gratitude for your feedback, for us this is valuable and important. Thank you for vacationing with us and we hope you will give us the opportunity to provide you with a positively memorable vacation once more. We do look...

Halifax, Canada
Reviewed 13 November 2014

My husband and I were looking for a resort for our honeymoon, and the price we found for a five star resort, we couldn't say no to the Bahia. I made sure in the booking to note that it was our honeymoon hoping that they would make it a special experience for us. We had a fantastic time at the...

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Helpful?
3Thank Lori J
Customer Servic... B, Quality Department at Grand Bahia Principe Jamaica, responded to this review

Dear Valued Guest, On behalf of our Management and staff here at the Grand Bahia Principe Jamaica we would like to say thank you for choosing to vacation with us. We have noted your comments; it is only through this kind of communications that we have the opportunity to access our performance. As a service-oriented company, our objective is not...

Herefordshire, United Kingdom
Reviewed 12 November 2014

We thoroughly enjoyed our stay at the hotel. We had a problem with the toilet but we reported it and it was dealt with very quickly. All staff are very helpful and keen to please. The whole atmosphere is very lad back and we were thoroughly relaxed after our 2 week break. We were able to spend most of our...

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Helpful?
2Thank jazeldale
Customer Servic... B, Quality Department at Grand Bahia Principe Jamaica, responded to this review

Dear Valued Guest, We would like to acknowledge that we have received your review regarding your recent stay with us. It is indeed a pleasure for us to learn that you enjoyed your holidays at our Resort. We are very happy to know that you are thinking about coming back to our property. On behave of our General Manager and...

Mississauga, Canada
Reviewed 12 November 2014

We planned a family vacation to Sunny Jamaica as my daughter was six months pregnant. Our objective was to relax and spend family time together. However, my daughter fell on the 5th day in the hotel lobby. This was dangerous and fortunately she did not loose her child. It was raining, the windows were open and the floors were wet...

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Helpful?
Thank Moira F
Customer Servic... B, Customer Service Department at Grand Bahia Principe Jamaica, responded to this review

Dear Valued Guest, Kindly accept warm greetings from The Grand Bahia Principe Jamaica Resort. We really regret the situation you mentioned. Our hotel management and customer service has assisted accordingly as soon as we were informed and attended to all their needs. Furthermore, our Head Central Customer department has been in direct communication with your daughter regarding this incident. We...

Moline, Illinois
Reviewed 12 November 2014

awesome food even at the buffett. resturants also great. nice pool lots of room. great daily and nightly drinks. room was great and very clean. got free upgrade to golden club with free internet access. would go back again. staff very nice in all of the resort and resturants. had great time at duns river falls and spa and deep...

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1Thank thomas s
Customer Servic... B, Quality Department at Grand Bahia Principe Jamaica, responded to this review

Dear Valued Guest, First of all we would like to thank you for choosing the Grand Bahia Principe Jamaica. We are pleased to know that you have enjoyed our clean rooms, food, pool; spa and also that you got to see a little part of our beautiful Jamaican Island. On behave of the General Manager and all members of staff...

Toronto, Ontario, Canada
Reviewed 12 November 2014

First my sister and I arrived on Monday November 3rd and was told that they have us arriving on Friday the 7th. We request a single bed on our arrival back from visiting family on Wednesday explaining that we would be late. We arrived and the room was given away because we were a no show. At 8 pm we...

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Helpful?
2Thank Ann-marie J
Customer Servic... B, Quality Deparment at Grand Bahia Principe Jamaica, responded to this review

Dear Valued Guest, We would like to acknowledge that we have received your feedback on Trip Advisor. It is indeed with great regret that we have learnt that your experience during your stay did not meet your expectations. We are sincerely very concerned regarding the situations mentioned and we can rest you assure that we will be informing the relevant...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Parking
  • Breakfast included
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Laundry Service
  • Concierge
  • Banquet Room
  • Babysitting
  • Airport Transportation
  • Dry Cleaning
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Facilities and services 3 lake-style connecting pools with 2 areas for children 3 Jacuzzis Large sun terrace with gardens, sun umbrellas and loungers BAHIA SPA (additional charge) Sports facilities: gym, 2 tennis courts, volleyball court, football pitch Water activity centre Pool and beach towel service WiFi access in the lobby (1h per day free of charge) and in rooms (additional charge) Wedding gazebo 2 buffet-style main restaurants and 5 speciality restaurants 4 Bars Snack bar Entertainment amphitheatre Meeting and convention room The 18 hole Breezes Runaway golf course is just 5 minutes from the hotel. Pueblo Principe: local craft stores, live music, shows, sports bar and disco Rooms 848 rooms including 4 types: Superior Junior Suite, Sea View Junior Suite, Club Golden and Club Hacienda Room facilities: King size bed or two full size beds Pillowtop mattresses Fully-equipped bathroom with separate shower and hydromassage bath tub, wash basin, magnifying mirror and hair dryer Bathroom amenities Air conditioning Ventilador de techo Sitting area with sofa Balcony or terrace Telephone Radio alarm clock Satellite TV Coffee-making facilities Mini-bar Safe (additional charge) Ironing set WiFi (additional charge) Club Golden and Club Hacienda Junior Suites Children Bahia Scouts Children (aged 4 to 12) will have the time of their lives with these facilities: Children's pool Special shows and activities Entertainment team Mini Club (4 - 12 years) Other services 24 hour medical service (additional charge) Pharmacy (additional charge) Specialised service for organising weddings, incentive trips, events and anniversaries Nudist area on the beach Bahia 'au Naturel' (over 18s only) The hotel has a nudist bathing area apart from the other areas ... more   less 

Additional Information about Grand Bahia Principe Jamaica

Address: | Salt Coopers, Runaway Bay, Runaway Bay, Jamaica
Region: Caribbean > Jamaica > Saint Ann Parish > Runaway Bay
Price Range: $268 - $609 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Bahia Principe Jamaica 3.5*
Number of rooms: 848
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Also Known As:
Bahia Principe Jamaica
Gran Bahia Jamaica
Gran Bahia Principe Jamaica Hotel
Grand Bahia Jamaica
Bahia Jamaica
Gran Bahia Principe Runaway Bay Jamaica
Gran Bahia Principe Jamaica Resort
Grand Bahia Principe Jamaica Runaway Bay, Caribbean
Hotel Style:
#4 Romantic Hotel in Runaway Bay
#5 Family Hotel in Runaway Bay
#5 Spa Hotel in Runaway Bay
#6 On the Beach Hotel in Runaway Bay
#6 Top resorts Hotel in Runaway Bay
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best Higher floor in 18000 section”
 of 5 bubbles U8959XNmarkh, 29 Mar 2017 | Read review
“All rooms are good except for building 23, because of the excessive noise. Room was a 5/5 but due to noise I ranked it lower!”
 of 5 bubbles kevinmacphee, 29 Mar 2017 | Read review
“avoid ground floor rooms in the 16th block. They are mosquito prone. Upper level floors are better and get ones facing the pool.”
 of 5 bubbles OntarioSafari, 29 Mar 2017 | Read review
“Ocean view in block 23, spectacular”
 of 5 bubbles JohnnyA206, 28 Mar 2017 | Read review
“Upgrade to the Don Pablo”
 of 5 bubbles andrewth0mas9, 27 Mar 2017 | Read review
5 of 5