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Traveller (410)
Room & Suite (372)
Dining (36)
Overview
  • Excellent72%
  • Very good22%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“old san juan”(196 reviews)
“san juan gate”(12 reviews)
“claw foot”(7 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Suites
Multilingual Staff
Laundry Service
3 Star Hotel
All hotel details
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Rooms
30 Jul31 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (336)
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Traveller rating
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72
13
2
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226
72
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4
Show reviews that mention
All reviewsold san juansan juan gateclaw footquiet streetmain cathedralantique furnituremosquito nettingrooftop patioyogurtboutique hotelsitting areacontinental breakfastel morromodern conveniencesboiled eggslarge showerthe ground floor
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101 - 105 of 317 reviews
Reviewed 14 December 2015 via mobile

We loved our stay at villa herencia hotel in old san juan. It captures the old spanich style/architecture which is really beautiful not to mention that it sits near thw historical sceneries of old san juan. Everything is just a walk away from you. Its...More

1  Thank AnnaJames L
Reviewed 8 December 2015

stayed for one night in room H4 at a cost of $168. It which was not the largest room/bathroom but was decently decorated and clean. We arrived early and were greeted warmly by the staff, the roofdeck is a nice place to relax and the...More

1  Thank jmepani
Reviewed 30 November 2015 via mobile

We stayed here for three nights at the end of our vacation. So beautiful! We were in the rooftop suite when you first come up the stairs. The staff were all extremely friendly and helpful. Our room was very cozy and the bed was comfortable....More

1  Thank Kelsey H
Reviewed 27 November 2015

Mom always wanted to visit old San Juan, and I couldn't have ask for more, the location is just perfect for a three day visit, very quiet street, within walking distance to all major sites, restaurants and shopping (no car rental needed). She just loved...More

Thank Adrian U
Response from Joyce O, Manager at Villa HerenciaResponded 29 November 2015

Hello Adrian - Thank you so much for leaving your reviews online for the World to see. We are very appreciative and Natalia and our entire team are very happy to hear your positive experience and hope that you visit us soon. Kind regards from...More

Reviewed 27 November 2015

We stayed at Villa Herencia over Thanksgiving week and what a treat. (we're still trying to figure out the tubs on the patio, but . . .) We stayed in one of the suites and it was delightful. Plenty of room, old style furnishings, and...More

Thank Jim B
Response from Joyce O, Manager at Villa HerenciaResponded 27 November 2015

Hello Jim - thank you so much for such a wonderful review! We are very thankful for your kind words and are very happy you had a delightful time with us. I agree the sundeck suites are the best, it makes you feel you are...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Multilingual Staff
Non-Smoking Hotel
Breakfast included
Laundry Service
Room amenities
Air Conditioning
Details
Price range
US$145 - US$214 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$145 - US$214 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Add Photo Photos
Traveller (410)
Room & Suite (372)
Dining (36)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
annieecao
1 May 2018|
Answer
Response from Roberto C |
There are no beaches in the northern end of downtown Old San Juan, where the lodge is located. There is a public beach on the southern end of Old San Juan, by the Caribe Hilton. This is about 4 miles from you and can be... More
0
Votes
cyntars
26 April 2018|
AnswerShow all 3 answers
Response from Michelle H | Reviewed this property |
Hi - I think the check-in time is pretty flexible depending on how full the hotel is at your arrival time. The check-out time is 11 am. And yes, they are very nice about holding luggage for you.
2
Votes
america2iceland
25 September 2017|
Answer
Response from Joyce M |
Hello America2iceland, we are open and operating. Please call us at (787) 366-5516 for a room as we are pretty busy with Red Cross and other volunteers staying locally during the restauración fase. Thanks, Joyce
0
Votes
Room Tips
"Suites on the top floor are best"
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"Sundeck Suites are gorgeous! H9 is great if you need an additional side room/bedroom. H8 is better for..."
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"We were in the French Room'"
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"Ground floor rooms open to the courtyard. Upper floor rooms opened to the rooftop terrace and had small..."
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