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Sheraton Puerto Rico Hotel & Casino

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200 Convention Boulevard, San Juan 00907-4905 Puerto Rico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (1140)
360
Panoramas (12)
Room & Suite (528)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 01/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sheraton Puerto Rico Hotel & Casino
Updated 01/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 58 hotels in San Juan
Location
Cleanliness
Service
Value
Travellers' Choice
Identified as San Juan's modern urban resort, Sheraton Puerto Rico Hotel & Casino is located just minutes away from historic Old San Juan, cruise terminals, easy access to business district and 12 minutes from the international airport. Our hotel in San Juan, Puerto Rico features a comfortable and contemporary design, lavish 57,000 sq. ft. sun deck with infinity pool overlooking the Bay of San Juan, rejuvenating spa, the largest casino on the island, a variety of restaurants and gathering spots, all for a premier place for you to stay.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Casino and Gambling
Evening entertainment
Pets Allowed ( Dog / Pet Friendly )
Paid private parking on-site
Wifi
Hot bath
Pool / beach towels
Infinity pool
Rooftop pool
Outdoor pool
Heated pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Wine / champagne
Poolside bar
Rooftop bar
Nightclub / DJ
Car hire
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Manicure
Massage
Pedicure
Salon
Rooftop terrace
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
ATM on site
Doorperson
24-hour front desk
Dry cleaning
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Room features
Air conditioning
Private beach
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Private balcony
Room service
Safe
Sofa
Telephone
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
Radio
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Marina View
Green
Languages Spoken
English
Hotel links
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3414Reviews109Q+A100Room tips
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Popular mentions
Aida Ivette H wrote a review 28 Nov
4 contributions2 helpful votes
+1
This is a hotel with a lot of good things... I love the pool, the service is mega excellent, the staff is very friendly, it's clean, organized, nice, family friendly, with good parking and close to everything. The security is excellent, the nightlife is very varied and the music is very varied. 100% recommended.
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Date of stay: November 2021Trip type: Travelled as a couple
Room Tip: Not all rooms have a refrigerator and microwave.
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1 Helpful vote
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Bharat B wrote a review 28 Nov
1 contribution1 helpful vote
We visited Sheraton Puerto Rico and Natalia was our host at the restaurant. She has gone above and beyond to make our trip memorable at Sheraton. She was very accommodating and a pleasure to talk to. She had many recommendations for our stay in the island and has good knowledge of Puerto Rico being a local. Thank you for making our trip memorable.
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Date of stay: November 2021Trip type: Travelled with family
1 Helpful vote
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Sean G wrote a review 26 Nov
1 contribution2 helpful votes
Ok so we didn’t really stay at the hotel, what we did and still do ( not our first time doing it ) is go there for the food and the drinks. In our past travels, hotel restaurant and cafe spot are not the best, but when we find one it deservers to be written about. Thanks giving day, just about every place we go to or wanted to go to was closed, so to the Sheraton we went. First thing we did was order all the wonderful local food then went to the Bar, oh the bar. Don’t know what magical powers Isis has but her cubre libre’s are to die for, she subed Dr.Pepper for coke and lets just say, it was the right choice. It made our wait for food that much better. If you get a chance to stay here, 2 things you gotta do, Cubre Libre from Isis and Skirt Steak Monfongo.
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Date of stay: November 2021
Value
Service
1 Helpful vote
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Jv O wrote a review 25 Nov
Santo Domingo, Dominican Republic1 contribution1 helpful vote
This is what I call a nice spot! So close you literally step out the elevator and you are there. Can’t miss it. Nice food, nice drinks! Isis and the rest of the staff is really nice too... Recommended!
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Date of stay: November 2021Trip type: Travelled on business
1 Helpful vote
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Jacqueline T wrote a review 23 Nov
1 contribution1 helpful vote
First day here and Gabriel was the greatest server! Hung out by the pool and he took care of everything. The island bliss is a must try! Great food and service! Just wish the weather was a little better !
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Date of stay: November 2021Trip type: Travelled on business
1 Helpful vote
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PRICE RANGE
US$205 - US$392 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton puerto rico hotel and casino, sheraton puerto rico hotel san juan
LOCATION
CaribbeanPuerto RicoSan Juan
NUMBER OF ROOMS
503
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Frequently Asked Questions about Sheraton Puerto Rico Hotel & Casino
Which popular attractions are close to Sheraton Puerto Rico Hotel & Casino?
Nearby attractions include Laguna del Condado (1.0 km), Caribbean Cinemas Fine Arts Miramar (0.6 km), and Fortín de San Jerónimo del Boquerón (1.1 km).
What are some of the property amenities at Sheraton Puerto Rico Hotel & Casino?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Sheraton Puerto Rico Hotel & Casino?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Sheraton Puerto Rico Hotel & Casino?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Sheraton Puerto Rico Hotel & Casino?
Yes, a parking garage, paid private parking on-site, and valet parking are available to guests.
What are some restaurants close to Sheraton Puerto Rico Hotel & Casino?
Conveniently located restaurants include Musa Puerto Rico, Eter Rooftop & Lounge, and Casita Miramar.
Are there opportunities to exercise at Sheraton Puerto Rico Hotel & Casino?
Yes, guests have access to a pool and a fitness centre during their stay.
Are pets allowed at Sheraton Puerto Rico Hotel & Casino?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Sheraton Puerto Rico Hotel & Casino offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to Sheraton Puerto Rico Hotel & Casino?
Many travellers enjoy visiting Old San Juan (3.1 km), Castillo San Felipe del Morro (4.0 km), and San Juan National Historic Site (3.1 km).
Does Sheraton Puerto Rico Hotel & Casino have any great views?
Yes, guests often enjoy the harbour view available here.