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Sheraton Puerto Rico Hotel & Casino

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Sheraton Puerto Rico Hotel & Casino
Sheraton Puerto Rico Hotel & Casino
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1,942 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Puerto Rico Hotel & Casino
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Showing 1,665: English reviews
A TripAdvisor Member
1 review
Reviewed 1 week ago via mobile

David G. Our waiter was very friendly and very helpful.he was a joy to talk with.he would bring us peanuts and olives with out us asking.Samual O. The bar tender also was very friendly.they had run out of rye that my husband was drinking and they went to their boss and he had they go to the casino and get...

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Helpful?
Thank A TripAdvisor Member
Reviewed 1 week ago

David G that was the waiter at the bar was a very friendly and very helpful.he made our stay here Really wonderful.Samual O.the bartender was very friend.they had run out of the type of drink my husband was drinking and they contacted their boss and he got them to go to the casino and get a bottle from there for...

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Thank Kev B
Reviewed 1 week ago via mobile

Great food and great employees, David Gomez, Samuel Ortiz and Jose Roqie. Very helpful and attentive staff. The Sushi is fresh and amazing. I would highly recommend. The Tuna rolls and Shrimp tempura rolls are the best I have had.

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1Thank Kim B
Leeds, United Kingdom
Reviewed 1 week ago

Nice clean and comfortable hotel room. The breakfast menu was very good. Lots to choose from. We stayed here overnight as we were going on a cruise the follliwing day. Good location for shoppping and it was ideal for us for going on our cruise.

Review collected in partnership with this hotel
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Thank Mary H
Port Saint Lucie, Florida
Reviewed 1 week ago

We were staying here for 2 nights at the end of a cruise. First a word of warning if you ask "Siri" to give you directions to the hotel without telling Siri the address but just the name of the hotel. Siri got us to an area of San Juan where I felt very uneasy even at daylight. Then we...

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Thank Stefan O
Danville, California, USA
Reviewed 2 weeks ago

I've stayed here on two separate occasions and during both of my stays, I have received fantastic service. Check in - Because this hotel is located right next to the convention center, you may experience longer wait times. However, both times I was there, I was the only person in line. I have seen lines get long when a tour...

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1Thank 198kevinc
New York City, New York
Reviewed 2 weeks ago

We had a wonderful dinner at the District Lounge and Sushi Bar. Our waiter, David and bartender, Samuel, not only advised us well on what food to get but also gave us great tips on what to do around the island! Would recommend.

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Thank emilyherzfeld
Leeds, United Kingdom
Reviewed 2 weeks ago via mobile

We decided to book 2 additional nights prior to our cruise but really wished we had stayed somewhere else! One night was booked by Royal Caribbean so I sent numerous emails (and an international phone call) to try and book all 3 nights in an upgraded room. I offered to pay any difference but it was impossible to get any...

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Thank trish h
Manati, Puerto Rico
Reviewed 2 weeks ago via mobile

I had the pleasure of staying at the hotel for the New Year's Eve weekend. The rooms were very comfortable and I was really impressed with the level of control the management implemented to make sure that the crowd of people attending a huge event in the hotel ballrooms didn't affect the guests or the lobby area. Great security throughout...

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Thank Koniegirl
Reviewed 2 weeks ago via mobile

We ate at the Sushi bar, the food was very good. David Gómez recommended the best on the menu & much thanks to chief Renier Ortic. Food was delicious. We ordered five rolls and they were more than enough for two. Definitely got us full.

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Helpful?
Thank Saleem A

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Choices Restaurant
Choices Restaurant
Cuisines: Puerto Rican, American, Caribbean
Texas de Brazil
Texas de Brazil
Cuisines: Steakhouse, Latin, American, Brazilian, Spanish
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Casino and Gambling
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Superbly situated amidst the Puerto Rico Convention Center facing the Bay of San Juan, our hotel will be just 10 minutes from the international airport and 5 minutes from historic Old San Juan. ... more   less 

Additional Information about Sheraton Puerto Rico Hotel & Casino

Address: 200 Convention Boulevard, San Juan 00907-4905, Puerto Rico
Region: Caribbean > Puerto Rico > San Juan
Price Range: $279 - $476 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Puerto Rico Hotel & Casino 4*
Number of rooms: 503
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Agoda, TripOnline SA and Jetsetter so you can book your Sheraton Puerto Rico Hotel & Casino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Puerto Rico Hotel San Juan
Sheraton Puerto Rico Hotel And Casino
Hotel Style:
#4 Spa Hotel in San Juan
#6 Luxury Hotel in San Juan
#9 Family Hotel in San Juan
#9 Business Hotel in San Juan
#11 Romantic Hotel in San Juan
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Puerto Rico Hotel & Casino staff and other travellers.
41 questions
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New York
over a year ago
Burlington, Vermont
San Mateo, California
over a year ago

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Questions? Get answers from Sheraton Puerto Rico Hotel & Casino staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good views,close to many things nice and quiet and you can not use the elevators with out a room key.so felt very safe.no worries.”
 of 5 bubbles kevb782, 7 Jan 2017 | Read review
“If you haven't already done so sign up for the SPG loyalty program”
 of 5 bubbles 274stefano, 5 Jan 2017 | Read review
“Higher floors for better view.”
 of 5 bubbles 198kevinc, 4 Jan 2017 | Read review
“Iron & ironing board a bonus If your at the end of your holiday. Breakfast rather expensive ”
 of 5 bubbles 6Fairways, 1 Jan 2017 | Read review
“A better sound proof barrier. ”
 of 5 bubbles 760kc, 28 Dec 2016 | Read review
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