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Sheraton Puerto Rico Hotel & Casino

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Traveller (881)
Room & Suite (486)
Pool & Beach (127)
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Overview
  • Excellent49%
  • Very good32%
  • Average12%
  • Poor4%
  • Terrible3%
Travellers talk about
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from Sheraton Puerto Rico Hotel & Casino
Hotel deals
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,485)
There are newer reviews for Sheraton Puerto Rico Hotel & Casino
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2,148 results
Traveller rating
1,006
695
270
93
84
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1,006
695
270
93
84
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21 - 25 of 2,148 reviews
Reviewed 3 weeks ago

Excellent stay at Hotel for Medical Convention. Facilities were in good care. Attentive Personnel to all of our needs. Room always in great manner cared. Breakfast and PM goodies at the 12th floor area is a must for all.

Review collected in partnership with this hotel
Thank charglad
Reviewed 3 weeks ago

Just finished a 4 nights stay at this awesome property. Everything was spotless - the room, the lobby, the pool, etc. I have to highlight the service provided by Housekeeping Manager Miguel Isaac for his attention to detail and eagerness to make sure our stay...More

1  Thank CDeliz
Reviewed 3 weeks ago via mobile

We stayed at this hotel when we visited San Juan before and after a cruise leaving from the nearby port. We stay at Sheratons whenever possible and have stayed at many of them in the US and in other countries. The service, hospitality, and overall...More

Thank jackieblu
Reviewed 3 weeks ago

This is a newer Sheraton, contemporary and very nice, adjacent to the beautiful convention center. There is a nice infinity edge pool with bar/food area, a small casino and a spa. The staff were the best part of the hotel, especially at the restaurant named...More

Thank drfiler
Reviewed 3 weeks ago

In San Juan for business meetings. The location was ideal for the work aspect of my trip, but was also easily accessible to other areas of the city. The staff was incredibly friendly and attentive and my room was great. Would definitely return to this...More

Review collected in partnership with this hotel
1  Thank chs126
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About
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Casino and Gambling
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$212 - US$396 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in San Juan
#5 Luxury Hotel in San Juan
#8 Family Hotel in San Juan
#9 Business Hotel in San Juan
#11 Romantic Hotel in San Juan
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$212 - US$396 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in San Juan
#5 Luxury Hotel in San Juan
#8 Family Hotel in San Juan
#9 Business Hotel in San Juan
#11 Romantic Hotel in San Juan
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (881)
Room & Suite (486)
Pool & Beach (127)
Dining (57)
Amenities (76)
Business Centre & Event Rooms (11)
Family and Play Areas (2)
Questions & Answers
Ask a question
ronanpm
15 April 2018|
AnswerShow all 4 answers
Response from gotravelxyz | Reviewed this property |
You can purchase at the duty free right at the pier, they will allow 2 bottles each per passenger.
1
Vote
ojaiquilter
26 September 2017|
Answer
Response from Ron P | Reviewed this property |
Best to contact the property
0
Votes
Paul464
24 September 2017|
Answer
Response from Suzanne D | Reviewed this property |
Unfortunately, I do not know...
0
Votes
Room Tips
"4th floor is where we stayed and was convenient because it was the pool level."
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"Get a room overlooking the pool and the Harbor."
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"a suite is very nice if you can get it!"
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"very clean and complimentary water"
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