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08/10/2017 09/10/2017
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    Sheraton Puerto Rico Hotel & Casino

    200 Convention Boulevard, San Juan 00907-4905, Puerto Rico
    Hotel website
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    Lowest prices for your stay
    08/10/2017 09/10/2017
    US$162
    US$164
    Traveller (837)
    Room & Suite (438)
    Pool & Beach (119)
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    Overview
    • Excellent48%
    • Very good33%
    • Average12%
    • Poor4%
    • Terrible3%
    Travellers talk about
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Casino
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Sheraton Puerto Rico Hotel & Casino
    Special Offer: Breakfast for 2 included
    Hotel deals
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    San Juan Marriott Resort & Stellaris Casino
    6,484 reviews
    #10 of 47 hotels in San Juan
     
    Wyndham Grand Rio Mar Puerto Rico Golf & Beach Resort
    7,232 reviews
    #2 of 4 hotels in Rio Grande
     
    La Concha Renaissance San Juan Resort
    7,582 reviews
    #6 of 47 hotels in San Juan
     
    Caribe Hilton San Juan
    7,192 reviews
    #19 of 47 hotels in San Juan
     
    Rooms
    8 Oct9 Oct
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    1 room, 2 adults, 0 children
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    Reviews (2,286)
    There are newer reviews for Sheraton Puerto Rico Hotel & Casino
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    511 - 515 of 1,973 reviews

    Reviewed 29 July 2016 via mobile

    When I first came in to the front desk I was attended by Omar, he is a great addition to the Hotel from the greetings to the goodbye. I was in floor 12 ,it was awesome but the lobby had a wall that was damage...More

    Thank Jorge M
    Response from SPRHC, General Manager at Sheraton Puerto Rico Hotel & CasinoResponded 6 August 2016

    Thank you for taking the time to write about your experience. I was pleased to read that even though a few opportunities presented themselves, our associates ensured they were taken cared of and that you were well accommodated. We look forward to being of service...More

    Reviewed 29 July 2016 via mobile

    Great place. Good ppl nice location had s wonderful time. Sam was great. Clean breakfast was fun. Pool was very clean and staff was a ok. Will come back and stay there w all my family. Old San Juan is a great place to go...More

    Thank Iabusaad
    Response from SPRHC, General Manager at Sheraton Puerto Rico Hotel & CasinoResponded 6 August 2016

    I would like to say Happy Birthday and to thank you for choosing us as you destination for your special time. I am very pleased to learn you will be staying with us again in the future. Regards, Sam Basu

    Reviewed 28 July 2016

    Great Hotel, It's our First choice always. Rooms, Clean and White Bed and Bathroom. The Staff is Incredible,the Food and the Pool Bar is awesome. Highly Recommended! Our Server Gaby Valdes, Awesome!!!

    1  Thank Dalines G
    Response from SPRHC, General Manager at Sheraton Puerto Rico Hotel & CasinoResponded 6 August 2016

    It is wonderful to read how great your experiences have been while staying with us. Thank you for taking the time to share and we look forward to being of service again. Regards, Sam Basu General Manager

    Reviewed 26 July 2016 via mobile

    This hotel is pretty close to old San Juan. I love the hotel. My organization had over 60 rooms book and when we arrive early there was no early check-in. The room are very small for a Sheraton hotel. Overall, the pool was my favorite....More

    Thank MayLin s
    Response from SPRHC, General Manager at Sheraton Puerto Rico Hotel & CasinoResponded 27 July 2016

    Thank you very much for taking the time to write about your recent stay MayLin. I apologize for the inconvenience you experienced at the lobby. I was very pleased to learn how you and your group felt that your expectations were met. We will work...More

    Reviewed 26 July 2016

    The hotel was very clean,staff was very helpful and professional. The casino was the joint, they serve food or drinks as you play.. There is one worker Michael Garcia who went out of his way to help you and give you directions.The pool is very...More

    Thank Karole P
    Response from SPRHC, General Manager at Sheraton Puerto Rico Hotel & CasinoResponded 27 July 2016

    I would like to take this opportunity to thank you for your feedback Karole. I was very happy to learn how pleased and you were during your visit to Puerto Rico. We hope to welcome you back again on your future travels. Regards, Sam Basu...More

    San Juan Marriott Resort & Stellaris Casino
    6,484 reviews
    #10 of 47 hotels in San Juan
     
    Wyndham Grand Rio Mar Puerto Rico Golf & Beach Resort
    7,232 reviews
    #2 of 4 hotels in Rio Grande
     
    La Concha Renaissance San Juan Resort
    7,582 reviews
    #6 of 47 hotels in San Juan
     
    Caribe Hilton San Juan
    7,192 reviews
    #19 of 47 hotels in San Juan
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Casino and Gambling
    • Spa
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • US$177 - US$355 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Spa Hotel in San Juan
    • #5 Luxury Hotel in San Juan
    • #9 Family Hotel in San Juan
    • #9 Business Hotel in San Juan
    • #11 Romantic Hotel in San Juan
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 503
    • Reservation Options
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    • Location
    • Caribbean >
    • Puerto Rico >
    • San Juan
    • Also Known As
    • Sheraton Puerto Rico Hotel And Casino ,
    • Sheraton Puerto Rico Hotel San Juan
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    Traveller (837)
    Room & Suite (438)
    Pool & Beach (119)
    Dining (59)
    Hotel & Grounds (552)
    Bathroom (38)
    Business Centre & Event Rooms (10)
    Family and Play Areas (2)
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    Ask a question
    Questions & Answers
    Paul464
    21 September 2017|
    AnswerShow all 3 answers
    Response from JanePB | Reviewed this property |
    Maria caused massive damage to the entire island. Current estimates suggest the island might be without power for up to 6 months. Having seen first hand the damage Irma did to St Martin, I would say it will be many... More
    0
    Votes
    David M
    12 September 2017|
    AnswerShow all 3 answers
    Response from JanePB | Reviewed this property |
    It didn't suffer damage from Irma, but I imagine it suffered extensive damage from Maria.
    1
    Vote
    Room Tips
    "We had a room overlooking the pool and bay. Very relaxing"
    Read review
    "The room was great just had a small problem with the bed it was to hard for me since I had back surgery and..."
    Read review
    "Great workout room, get their early"
    Read review
    "Room on the 4th floor to be at the same level as the pool"
    Read review
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