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    Sheraton Puerto Rico Hotel & Casino

    200 Convention Boulevard, San Juan 00907-4905, Puerto Rico
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    03/09/2017 04/09/2017
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    US$166US$195
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    Traveller (826)
    Room & Suite (437)
    Pool & Beach (116)
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    Overview
    • Excellent47%
    • Very good33%
    • Average13%
    • Poor4%
    • Terrible3%
    Travellers talk about
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Casino
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Sheraton Puerto Rico Hotel & Casino
    Special Offer: Breakfast for 2 included
    Hotel deals
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    San Juan Marriott Resort & Stellaris Casino
    6,424 reviews
    #10 of 47 hotels in San Juan
     
    Wyndham Grand Rio Mar Puerto Rico Golf & Beach Resort
    7,180 reviews
    #2 of 4 hotels in Rio Grande
     
    La Concha Renaissance San Juan Resort
    7,535 reviews
    #5 of 47 hotels in San Juan
     
    Caribe Hilton San Juan
    7,125 reviews
    #20 of 47 hotels in San Juan
     
    Rooms
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (2,244)
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    There are newer reviews for Sheraton Puerto Rico Hotel & Casino
    See the most recent reviews

    531 - 535 of 1,933 reviews

    Reviewed 16 May 2016 via mobile

    We missed our flight, and stayed here for short seven hour stay before heading back to the airport early the next morning. The hotel was spectacular! Huge. Very modern, clean, and welcoming. Especially the doorman and the woman who checked us in. We were very...More

    Thank Adam81980
    Response from SPRHC, General Manager at Sheraton Puerto Rico Hotel & CasinoResponded 19 May 2016

    Thank you for your feedback Adam. I was pleased to learn that even though your stay was caused by a flight delay, you enjoyed yourself as much as you did. We look forward to welcoming you back again on your next visit to San Juan....More

    Reviewed 15 May 2016

    The rooms are pretty much standard Sheraton - basic and clean and well maintained ! What distinguished this hotel from others what the friendly service by the reception staff and the bell service and the breakfast staff. I cannot say much of the housekeeping staff...More

    Thank ewaldbiemans
    Response from SPRHC, General Manager at Sheraton Puerto Rico Hotel & CasinoResponded 19 May 2016

    Service and hospitality is our top priority, so it is very gratifying to read when our guest feel that we ensured they were well accommodated. It is feedback like this that helps us continue to improve. Thank you for taking the time to share about...More

    Reviewed 14 May 2016 via mobile

    I booked two rooms over 5days/4nights. The rooms were what you'd expect for a 3 star hotel. There is a casino on the premises which was cool just to experience. I'm not a gambler so the room rate of 147/night was the enticement. The view...More

    Thank shutterbug1976
    Response from SPRHC, General Manager at Sheraton Puerto Rico Hotel & CasinoResponded 19 May 2016

    Thank you for sharing about your stay with us. I was sorry to learn that we did not meet your expectations in some areas. It seems you took full advantage of your time in the island to explore. I am glad you were able to...More

    Reviewed 12 May 2016

    The property is very nice and the rooms are great, I left my iPad in the room and the security staff led by Javier Riveria went out of their way to make sure I received it in a timely manner. Definitely stay there on your...More

    Thank akaluskar
    Response from SPRHC, General Manager at Sheraton Puerto Rico Hotel & CasinoResponded 19 May 2016

    Thank you for your feedback. It is very important for us that our guests needs are taken cared of even after their departure. I am very pleased to learn that Javier took the necessary steps to ensure you received you iPad. I will make sure...More

    Reviewed 9 May 2016 via mobile

    We had a pleasant four night stay in this wonderful hotel. The staff was excellent and the room service was great. It's location is wonderful. we arrived everywhere in less than 10 minutes with many restaurants around the area and many activities to do.More

    Thank jett2712
    Response from SPRHC, General Manager at Sheraton Puerto Rico Hotel & CasinoResponded 12 May 2016

    Thank you very much for taking the time to share about your experience. Customer service and hospitality was what our property strives to excel in, and I was very pleased to learn how much you enjoyed you stay. We look forward to welcoming you back...More

    San Juan Marriott Resort & Stellaris Casino
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    #10 of 47 hotels in San Juan
     
    Wyndham Grand Rio Mar Puerto Rico Golf & Beach Resort
    7,180 reviews
    #2 of 4 hotels in Rio Grande
     
    La Concha Renaissance San Juan Resort
    7,535 reviews
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    Caribe Hilton San Juan
    7,125 reviews
    #20 of 47 hotels in San Juan
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Casino and Gambling
    • Spa
    • Hot Tub
    Details
    • Price range
    • US$164 - US$343 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Spa Hotel in San Juan
    • #5 Luxury Hotel in San Juan
    • #9 Family Hotel in San Juan
    • #9 Business Hotel in San Juan
    • #11 Romantic Hotel in San Juan
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 503
    • Reservation Options
    • TripAdvisor is proud to partner with Starwood, Booking.com, Priceline, Orbitz, Hotels.com, Expedia, TravelUp, Cancelon, TripOnline SA, Evoline ltd, Travelocity, Hotwire, Cheap Tickets, HotelsforEveryone, getaroom.com and HotelQuickly so you can book your Sheraton Puerto Rico Hotel & Casino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Puerto Rico >
    • San Juan
    • Also Known As
    • Sheraton Puerto Rico Hotel And Casino ,
    • Sheraton Puerto Rico Hotel San Juan
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    Traveller (826)
    Room & Suite (437)
    Pool & Beach (116)
    Dining (59)
    Hotel & Grounds (545)
    Bathroom (38)
    Business Centre & Event Rooms (9)
    Family and Play Areas (2)
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    Ask a question
    Questions & Answers
    Paul464
    12 August 2017|
    Answer
    Response from Maxx8080 | Reviewed this property |
    It's super close maybe like 5-10 ride, but be aware that Uber can not pick you there. You must take a taxi, unless you're renting a car. Taxi's, flat rate around is $20. Good luck and Enjoy!!
    1
    Vote
    Paul464
    8 August 2017|
    AnswerShow all 2 answers
    Response from 2919George_S | Reviewed this property |
    Not to my knowledge. Call the hotel.
    0
    Votes
    Room Tips
    "I wish every room could come with a refrigerator microwave -ofcourse we asked for it and got it. I had to..."
    Read review
    "The room would be just perfect if it included a small fridge and microwave."
    Read review
    "Rooms above 8th floor, pool view, with balcony, are the best."
    Read review
    "Of course for everything"
    Read review
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