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    Sheraton Puerto Rico Hotel & Casino

    200 Convention Boulevard, San Juan 00907-4905, Puerto Rico
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    01/10/2017 02/10/2017
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    US$165
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    Traveller (837)
    Room & Suite (438)
    Pool & Beach (119)
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    Overview
    • Excellent48%
    • Very good33%
    • Average12%
    • Poor4%
    • Terrible3%
    Travellers talk about
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Casino
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Sheraton Puerto Rico Hotel & Casino
    Special Offer: Breakfast for 2 included
    Hotel deals
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    San Juan Marriott Resort & Stellaris Casino
    6,479 reviews
    #9 of 47 hotels in San Juan
     
    Wyndham Grand Rio Mar Puerto Rico Golf & Beach Resort
    7,228 reviews
    #2 of 4 hotels in Rio Grande
     
    La Concha Renaissance San Juan Resort
    7,578 reviews
    #6 of 47 hotels in San Juan
     
    Caribe Hilton San Juan
    7,186 reviews
    #18 of 47 hotels in San Juan
     
    Rooms
    1 Oct2 Oct
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (2,282)
    There are newer reviews for Sheraton Puerto Rico Hotel & Casino
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    581 - 585 of 1,969 reviews

    Reviewed 26 April 2016

    nice hotel but nothing around it to do or see thats within walking distance unless you are going to the convention center. staff was great. enjoyed my complimentary Zika bottle of off-spray in the hotel room. sat at the bar in the lobby for dinner....More

    3  Thank MDKCS5
    Response from SPRHC, General Manager at Sheraton Puerto Rico Hotel & CasinoResponded 19 May 2016

    Thank you for taking the time to write about your stay. I am sorry to read that were unable to meet your expectation in some areas. On the other hand, I am glad you were able to enjoy other aspects such as the culinary alternatives...More

    Reviewed 24 April 2016 via mobile

    The hotel itself is very nice. About 15 minutes taxi ($19) from the airport. Nice, vibrant lobby, outstanding customer service from the front desk (Omar). We arrived before check in time but they welcomed us and sent us to the pool bar for a complementary...More

    Thank comminsdaniel
    Response from SPRHC, General Manager at Sheraton Puerto Rico Hotel & CasinoResponded 20 May 2016

    I was very sorry to read about how we did not meet your expectations during your stay. I would like to thank you for taking the time to share about your experience and how our associates were able to accommodate your needs. We hope to...More

    Reviewed 24 April 2016

    I have just returned from a visit to Puerto Rico with My wife and Two Children. This was a dual celebration for my 25th wedding anniversary and my oldest daughters recent acceptance to college. Both mile stones and our last chance to take time together...More

    3  Thank marv642016
    Response from SPRHC, General Manager at Sheraton Puerto Rico Hotel & CasinoResponded 15 June 2016

    Thank you for taking the time to share your experience. I was very happy to learn how much you enjoyed your time with your family during your trip. Thank you again for sharing your kind words and we hope to be of service again in...More

    Reviewed 23 April 2016 via mobile

    The staff is so courteous and gracious. I particularly enjoyed Neil at the bar, quite the gentlemen and professional. I enjoyed the sushi at the bar, the pool is relaxing and well looked after and the rooms clean. Great job to the staff from the...More

    Thank chpmcm
    Response from SPRHC, General Manager at Sheraton Puerto Rico Hotel & CasinoResponded 24 May 2016

    Thank you very much for taking the time to write about your experience during you stay with us. It is very gratifying to learn how well accommodated you felt and how pleased you were with the service provided. We hope to welcome you back again...More

    Reviewed 22 April 2016

    I love the Sheraton, and this one those not disappoint. The location is great for the Convention Center or if you have a car. If you do not have a car, this is not a good location - there is really nothing else other than...More

    Thank B C
    Response from SPRHC, General Manager at Sheraton Puerto Rico Hotel & CasinoResponded 24 May 2016

    I was very happy to read how pleased you were with your accommodations during your previous stay. Thank your for your input and we hope to see you again soon. Regards, Sam Basu General Manager

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Casino and Gambling
    • Spa
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • US$178 - US$353 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Spa Hotel in San Juan
    • #5 Luxury Hotel in San Juan
    • #9 Family Hotel in San Juan
    • #9 Business Hotel in San Juan
    • #11 Romantic Hotel in San Juan
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 503
    • Reservation Options
    • TripAdvisor is proud to partner with Starwood, Expedia, Booking.com, Hotels.com, TravelUp, Travelocity, Orbitz, TripOnline SA, Cancelon, Hotwire, HotelsforEveryone, Cheap Tickets, Evoline ltd, getaroom.com and HotelQuickly so you can book your Sheraton Puerto Rico Hotel & Casino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Puerto Rico >
    • San Juan
    • Also Known As
    • Sheraton Puerto Rico Hotel And Casino ,
    • Sheraton Puerto Rico Hotel San Juan
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    Traveller (837)
    Room & Suite (438)
    Pool & Beach (119)
    Dining (59)
    Hotel & Grounds (552)
    Bathroom (38)
    Business Centre & Event Rooms (10)
    Family and Play Areas (2)
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    Ask a question
    Questions & Answers
    David M
    12 September 2017|
    AnswerShow all 2 answers
    Response from Dr. Jose B | Reviewed this property |
    No mayor damage in PR area, this hotel and all other all working in full capacity wait for the people enjoy
    1
    Vote
    Paul464
    8 September 2017|
    AnswerShow all 2 answers
    Response from JosueVazquez | Reviewed this property |
    Hurricane season ends November 30, 2017 wich means you will be safe in January. Always look for weather forecast before your flight.
    0
    Votes
    Jody Ann R
    24 August 2017|
    AnswerShow all 4 answers
    Response from Musqat | Reviewed this property |
    Uber to the airport cost me about $6, less than a third of the taxi fare. However, they need to meet you around the corner so as not to incur the wrath of the taxi drivers. When I was there 4 months ago, Uber was prohibited... More
    1
    Vote
    Room Tips
    "The room was great just had a small problem with the bed it was to hard for me since I had back surgery and..."
    Read review
    "Great workout room, get their early"
    Read review
    "Room on the 4th floor to be at the same level as the pool"
    Read review
    "WE had 1006, not the greatest view, but not horrible either."
    Read review
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