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Sheraton Puerto Rico Hotel & Casino

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Traveller (882)
Room & Suite (486)
Pool & Beach (127)
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Overview
  • Excellent49%
  • Very good32%
  • Average12%
  • Poor4%
  • Terrible3%
Travellers talk about
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from Sheraton Puerto Rico Hotel & Casino
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Rooms
10 Jun11 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,490)
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Traveller rating
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611 - 615 of 2,152 reviews
Reviewed 21 September 2016 via mobile

Arrived Saturday night, upgraded room. They had two bands, one at Casino the other by the bar. Lots of people, dancing, etc. Room was impeccable! Club Lounge had a very nice breakfast, great view of the bay and cruises arriving. Would love to stay here...More

Thank evalentinn
Reviewed 21 September 2016

The hotel and staff were great .Room was very nice. King size bed. Air conditioned . Tv was available . Bathroom was nice and clean with plenty of towels and toiletries such as soap, body wash, shampoo , conditioner lotion and bath sponge all new...More

Review collected in partnership with this hotel
Thank cv2030
Reviewed 20 September 2016

The staff here are amazing. The valet service is the fastest I have ever seen. Scan the QR code on your ticket in your room and the car is there when the elevator gets to the lobby. The concierge was great and made several fantastic...More

Thank scubadiver_12345
Reviewed 19 September 2016 via mobile

The sushi at this hotel is amazing! Emily is the best server ever. She so nice and attentive. The calamari, tempura shrimp, avocado crab salad are delicious. The district roll and spicy tuna roll are great too!

Thank sokphannary
A TripAdvisor Member
1
Reviewed 19 September 2016 via mobile

This place is so delicious and convenient especially if your staying at the Sheraton. Best restaurant in the hotel!! And most important is the amazing waiter. EMILY or waiter was great! she was fast and was coming by frequently to ask if we were okay...More

Thank A TripAdvisor Member
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Casino and Gambling
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$208 - US$394 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in San Juan
#5 Luxury Hotel in San Juan
#8 Family Hotel in San Juan
#9 Business Hotel in San Juan
#11 Romantic Hotel in San Juan
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$208 - US$394 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in San Juan
#5 Luxury Hotel in San Juan
#8 Family Hotel in San Juan
#9 Business Hotel in San Juan
#11 Romantic Hotel in San Juan
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (882)
Room & Suite (486)
Pool & Beach (127)
Dining (57)
Amenities (76)
Business Centre & Event Rooms (11)
Family and Play Areas (2)
Questions & Answers
Ask a question
ronanpm
15 April 2018|
AnswerShow all 4 answers
Response from gotravelxyz | Reviewed this property |
You can purchase at the duty free right at the pier, they will allow 2 bottles each per passenger.
1
Vote
ojaiquilter
26 September 2017|
Answer
Response from Ron P | Reviewed this property |
Best to contact the property
0
Votes
Paul464
24 September 2017|
Answer
Response from Suzanne D | Reviewed this property |
Unfortunately, I do not know...
0
Votes
Room Tips
"No complaints! Everything was immaculate. I just wish we had chosen a room with a balcony."
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"4th floor is where we stayed and was convenient because it was the pool level."
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"Get a room overlooking the pool and the Harbor."
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"a suite is very nice if you can get it!"
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